Reviews Summary

Maisonette.com has a 4.6 - star rating from 7 reviews, indicating a high level of customer satisfaction!

5 stars
6 Reviews
4 stars
0 Reviews
3 stars
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1 review
1 stars
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Rating (1.0)

About company

This comprehensive online store serves as a beloved one-stop shop for an extensive range of top-notch baby and kids' products sourced from around the world. Shoppers can explore a vast selection of items from over 1000 different brands, spanning various categories such as apparel, toys, gear, and home decor. With a commitment to quality and diversity, they offer a curated collection that caters to the unique needs and preferences of parents and children alike. Whether you're seeking stylish clothing, engaging toys, essential gear, or delightful home decor, this store provides a convenient and enjoyable shopping experience for families everywhere.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Maisonette.com was founded by Sylvana Durrett.
  • Foundation Date: The company was established in the year 2017.

Customer reviews

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(5.0)
I like how many options they have.
by Cynthia

I like how many options they have. The customer service was good when I reached out about a late Int’l shipment. They found the items and they came two days later. They also emailed me after to check if I got the order.

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(5.0)
I'm real happy with your quick reply
by Anonymous

I'm real happy with your quick reply, follow up, and careful attention to customer happiness. I'll for sure come back. Thanks!

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(5.0)
They've got all the best
by StinkyDogs

They've got all the best brands and more! I adore the specials they run but my fave part is "one stop shop". If you ever need a little extra help, customer service is always there for you. Maisonette is a fab shopping site!

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(2.0)
Discounts are offered but often expire
by A. George

Discounts are offered but often expire without warning, leaving customers frustrated. Customer service is hard to hear due to background noise, which is disappointing. It seems the company prioritizes cost-saving measures over honoring promised discounts, eroding trust. In comparison to other pricey online children's boutiques, this one falls short in reliability, resorting to bait-and-switch tactics instead.

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(5.0)
such a fantastic company
by Kim

such a fantastic company with a wonderfully curated selection of products - all top quality. Their customer service is outstanding; you call, and a real person answers, promptly resolving any issues!

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(5.0)
My first time ordering
by Vicky D

My first time ordering was incredibly smooth. When I needed assistance with my order, I reached out via email, and they provided help without any hassle.

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(5.0)
I was pleasantly surprised
by Beth E

I was pleasantly surprised by their prompt response and kind efforts to resolve the situation. Exceptional customer service, which I truly appreciate, especially since I also value quick resolutions!

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