Reviews Summary

Joyous Team has a 3.5 - star rating from 77 reviews, indicating a low level of customer satisfaction!

5 stars
44 reviews
4 stars
2 reviews
3 stars
1 review
2 stars
5 reviews
1 stars
25 reviews
Rating (1.0)

About company

Joyous is a Silicon Valley-based Public Benefit Corporation committed to making well-being care accessible to all, irrespective of financial means. Their mission is to help individuals, families, communities, and humanity lead joyous lives. Joyous was established through a collaboration involving medical experts, psychology specialists, technologists from Silicon Valley, philanthropists, and serial entrepreneurs. The company offers an affordable monthly subscription to a personalized treatment plan featuring very low dose (VLD) Ketamine, which aids in healing depression and anxiety. Ketamine plays a crucial role in creating new neural pathways that heal unhealthy thought patterns, nurture self-compassion, and enable individuals to reduce their reactivity and judgmental triggers.

Key Details:

  • Location: The company is headquartered in Palo Alto, California, United States.
  • Founders: Joyous.team was founded by Yosef Fishler, Bobbi Leben, Eyal Fishler, Sharon Niv, Michaela White.
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(5.0)
This service was exactly what I needed, right at the right time.

This service was exactly what I needed, right at the right time. I didn’t have to go into deep detail about my struggles or explain everything I was going through. I didn’t need to justify how I was feeling or try to make sense of it all. I was just feeling down and off, not really myself. It was a mild depression. I felt comfortable trying this option to see if it could bring relief. And it worked, quite a lot actually. After a few months of using it, I stopped and still feel good. I am grateful for the chance to try this and for how safe it felt compared to other treatments. It really made a difference for me. Thanks to Joyous and the doctors overseeing it.

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(1.0)
I tried ketamine therapy with

I tried ketamine therapy with Joyous, thinking it would be a life-changer, but it turned out to be a disaster. They lure you in with big promises, but once they have your money, you're on your own. They billed me $129, sent the medication, and then completely disappeared. No support, no follow-up, nothing. They kept increasing my dose without checking in, which felt really unsafe. I couldn't even cancel my subscription, and they just kept charging my card. It's clear they care more about making money than actually helping people. If you're considering ketamine therapy, look elsewhere. Joyous is not the answer. Don't fall for their trap like I did.

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(5.0)
I tried ketamine microdosing and

I tried ketamine microdosing and honestly, it's been a game-changer. The service is super convenient. They have this system where you do daily check-ins, and it takes care of the drug titration automatically. Every few weeks, you have a follow-up with a medical provider, which keeps everything on track. The providers are really attentive and actually listen to how you're doing. They adjust your prescription based on your progress, which makes it feel personalized. Overall, it's been a really positive experience for me. If ketamine microdosing is something you're considering, I'd definitely recommend checking out this service.

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(5.0)
The Joyous ketamine sessions helped me heal

The Joyous ketamine sessions helped me heal from past issues and misunderstandings in my life. Not every session was a major change, but I kept going and it paid off. Finding a quiet spot to sit or lie down without interruptions was key for me. Also, it's best to schedule the session when you won't be driving or operating machinery for a few hours. Regarding reaching out to Joyous with questions; they have been very easy to get in touch with. They replied quickly to my texts. Even if I texted on the weekend, they got back to me as soon as possible on Monday. I have and will suggest them to others.

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(5.0)
The provider clearly cared about my mental well-being

The provider clearly cared about my mental well-being and asked helpful questions. The regular surveys and occasional check-in texts when I had a tough week were appreciated, and I felt comfortable reaching out with any questions or worries. My experience with the product was positive, and I have suggested it to a few others. They recommend staying on the treatment for no more than a year. It is CRUCIAL to set aside time to meditate and feel the effects after dosing. I noticed more benefits when I was mindful and took extra time for meditations rather than just rushing for short-term relief.

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(5.0)
I've been using Joyous for

I've been using Joyous for almost two months now, and it's been such a game changer. My anxiety, ADHD, and PTSD have all improved. That constant feeling of a dark cloud hanging over me? Pretty much gone. Their app is super user-friendly, and the community support is top-notch. Whenever I've had a question or issue, the team has been quick to help. They really keep an eye on your progress. I can't recommend them enough. It's important to be patient and honest about your experiences, and remember it takes time for your body to adjust. Keep track of your progress and stay open with the team.

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(3.0)
I was really enjoying the

I was really enjoying the service, but things took a turn when I had to cancel. I canceled before they charged me, but they still won't give me a refund. Tried reaching out but couldn’t get hold of anyone, which was super frustrating. Customer service is definitely lacking when you need to talk to a real person. Luckily, after posting a review, they finally started fixing the issue. It’s annoying that I had to go public to get their attention, but at least they’re addressing it now. Overall, I liked the service, just wish the cancellation process and customer support were better.

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(5.0)
I began low-dose ketamine treatment with

I began low-dose ketamine treatment with Joyous about 8 months ago. I have faced ongoing moderate depression my entire adult life and have used various types of antidepressants over the years. Low-dose ketamine is the only one that did not cause any bad side effects for me. My anxiety also decreased a lot, which has been a nice bonus. Their patient portal offers many useful resources. I've stopped my prescription because I'm optimistic that my brain's new, healthier patterns will stay strong now. If I feel like I need a boost at some point, I will not hesitate to join Joyous again.

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(5.0)
I was going through a

I was going through a rough patch, felt down and just not myself. Wasn't up for explaining my problems in detail to anyone. Just needed something to help. Tried this new thing, didn't have to talk much about my feelings or why I felt that way. It was a kind of depression. I took it to see if it would help, and it did, a lot. After just a few months of using it, I stopped and still feel good. Really grateful for having this option. It's been a game-changer for me. Big thanks to Joyous and the doctors for the support. Felt safer than going for another antidepressant.

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(1.0)
I had a rough time

I had a rough time with Joyous. They didn't send my meds for two months, but my credit card kept getting charged. Tried reaching out a bunch of times, and eventually got an email back, but it just said to cancel if I wasn't happy—no refund, nothing. Their terms say the subscription covers 30 days of meds each month, but they claim it doesn't. Now they won't apply my payments to future months or even send the meds I paid for. No extra help, no support. Feels like they’re just taking my money without delivering what they promised. Super frustrating.

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(1.0)
I was really hoping for

I was really hoping for a smooth experience, but it turned into a nightmare. After getting my meds filled the first time, it took over two weeks to get them the next month. Now, I'm waiting again this month. My nurse practitioner was great, but everyone else? Not so much. The meds work, but the service is just awful. They seem more interested in taking payments than actually helping patients. If only they were as quick with scripts as they are with billing, it would make this whole process a lot easier. Sadly, that's not how it goes here.

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(2.0)
This company is strange. They

This company is strange. They bombard you with texts and emails just for an appointment, like 6 texts and 3 emails. They told me I was a great candidate for treatment, but then I never heard back. When I followed up, they said I was denied. Would have been better to get feedback right away. Feels really fake. Heard before that their quality is inconsistent and you get what you pay for (it’s the cheapest for a reason), but experiencing it firsthand, I’m not impressed. The whole process just seemed off. Not what I expected at all.

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(5.0)
I started using this product

I started using this product and after about a month and a half, I didn't need it anymore. The difference was amazing. I felt so much better, my anxiety pretty much vanished, and my PTSD symptoms were way down. It's been a while now and there hasn’t been any sign of those issues coming back. Honestly, I’m really grateful for finding this treatment. It’s made a huge impact on my life and my overall well-being. If you’re dealing with similar issues, I’d say give it a try. It worked wonders for me and might do the same for you.

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(1.0)
I can't believe how frustrating

I can't believe how frustrating this has been. I ordered meds online and they never showed up. Tried to reach customer service, but only got a bot. It told me to file a police report and a USPS claim, then send them the documents. So now, not only am I out the money, but I also have to deal with extra paperwork. And to make matters worse, cancelling is a nightmare. They keep charging my card and refuse to cancel my subscription until I jump through all their hoops. Seriously, stay away from this service. It's a total scam.

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(5.0)
I started using this product

I started using this product a couple of months ago, slowly upping the dose to find what works best for me. Meditation became easier, and my sleep improved a lot over the past month. Had a hiccup with a broken leg and didn't take it while on oxycodone post-surgery. But when I got back on it, the difference was clear. My Generalized Anxiety Disorder makes me pick at my skin, but now all my sores have healed. This has been a game-changer for me, helping not just with sleep but also with my anxiety and overall well-being.

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(1.0)
Horrible company

The care was terrible and you will never see the same person more than once, I’m guessing the providers quit often! The medication will either never arrive or arrive completely melted and leaking through the packaging. They will send you random messages on mistake and also eject you on mistake multiple times. They will never apologize or make up these mistakes either! Absolutely horrible! Do NOT waste your money, go to mind bloom., much better and reliable company, than the joke Joyous is!

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(5.0)
I can't believe how amazing

I can't believe how amazing this therapy has been for me. Dealing with depression and anxiety for over 20 years, I've tried countless medications, but nothing has worked like this. It's like a weight has been lifted off my shoulders. This therapy is truly life-changing. If you're struggling like I was, you gotta try this. I'm so grateful for the incredible experience. Feels like there's finally a light at the end of the tunnel. Thank you, thank you, thank you!

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(5.0)
I was pretty nervous about

I was pretty nervous about trying something new, but the team at Joyous was super supportive. The meds felt a bit strange in the beginning, but they assured me it was normal. And they were right, I pushed through and now I feel way better. My depression and anxiety have improved a lot. Plus, they’re way more affordable than other options I looked at. Overall, it turned out to be a great experience. Definitely recommend giving them a try if you're struggling.

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(5.0)
I liked how simple and straightforward the

I liked how simple and straightforward the process was and the support I got to make sure my experience was best for me. The daily check-ins were helpful, and the longer check-ins too. I noticed a difference, especially with the kind of cloudy sadness I felt regularly, which went away after a few weeks. When I renewed my prescription, my friends noticed a change, and my scores for depression and anxiety improved a lot. I'm grateful for the support.

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(5.0)
This med'cation was truly life changing!

This med'cation was truly life changing! I neva' thought that a med'cation could completely change my thoughts/react/patterns n' do so so fast. I have learned via this med'cation how to feel my feelings, look at situ's thru a diff'rent lens n' have so much compassion for myself. I look at life so diff'rently. I'm no longer anxious n' do not stress about the things I used to. Joyous has been an excellent provider.

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(5.0)
Ketamine microdosing – if it suits you

Ketamine microdosing – if it suits you, this service could be a good fit. The process is mostly automated, such as the drug titration with daily check-ins. You will need to schedule a follow-up with a medical provider every few weeks. The providers are supportive and take your feedback into account. They monitor your progress and adjust the treatment as needed. Overall, a positive experience.

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(5.0)
Just had my appointment, and

Just had my appointment, and it was great! Ciara was super kind and really professional. After talking with her, I feel really hopeful that this treatment could finally be what I've been searching for all these years. She took the time to listen and made me feel comfortable throughout. Honestly, it was a good experience overall, and I’m excited to see where this goes. Blessings!

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(5.0)
Joyous is a good company.

Joyous is a good company. I felt cared for by my doctor and the other people in the online community. I need to pause my subscription for a few months because of a job change. I did notice some improvements and know that other people have seen more progress after taking a break from the medication and then starting again. I plan to return to Joyous after this short pause.

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(5.0)
My first visit went well.

My first visit went well. After my order arrived in good shape, I felt a bit better each day leading up to my follow-up appointment for a new dose. I suggest giving it a try. I used to suffer from bad migraines, but since starting Joyous, I’ve only had a couple! My anxiety and sadness have also gotten better. If you’re unsure about Joyous, give it a shot!

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(5.0)
The gradual increase in dosage helped me find a balance.

The gradual increase in dosage helped me find a balance. I noticed that my sleep has gotten better lately. The time off due to my leg injury was tough. I avoided taking it while on pain medication after surgery, but once I started again, I could tell how much I benefitted. My anxiety makes me want to pick my skin, but now my sores are all fully healed.

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(5.0)
I was really struggling and

I was really struggling and felt like things were never going to get better. Then I started taking low-dose ketamine, and little by little, I noticed improvements. It's like a weight lifted off my shoulders. Now, I'm in a much better place, and I have to say, Joyous played a big role in that turnaround. Life is starting to feel good again.

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(1.0)
Poor Product Quality, customer service nonexistant.

After taking 60 mg for 5 days I had an severe reaction. Unable to move feeling paralyzed and unable to remove undesolved portion. It took 5 days for anyone to return texts, including a nurse. Having at least 14 60mg torches left I was assured no product would be sent until supplies were low. They shipped and charged me anyways.

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(5.0)
I enjoy this service.

I enjoy this service. I struggle with big sadness and nerves and feel awesome after using Joyous for a bit. If you're calm and do what the doc says, it might help you like it helped me. I think the slow steps were important... taking it slow really helped. Meditation was a big deal for me and helped a lot.

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(5.0)
This company's been great!

This company's been great! They're really professional and quick to respond. I've been on the program a while now, and they've always been there when I've needed them. I trust them and the process. It's worked when nothing else did. Don't be a zombie... try low dose ketamine and live again. -TC

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(5.0)
The Joyous team was good.

The Joyous team was good. I used their treatment for around 3 months, but it didn't do much for my depression. It felt calming and peaceful, so it might work better for people dealing with anxiety. I suggest giving it a shot anyway. I didn't have any bad reactions, it just wasn't my thing.

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