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Joyous Team Reviews: 189

3.9

78

of reviewers recommend

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Health & Medical

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Summary

Joyous Team has a 3.9 - star rating from 189 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    68%

    124 reviews

    124 reviews

  • 4 stars

    4%

    9 reviews

    9 reviews

  • 3 stars

    2%

    5 reviews

    5 reviews

  • 2 stars

    3%

    7 reviews

    7 reviews

  • 1 stars

    23%

    44 reviews

    44 reviews

  • v

    vjay singh

    1 reviews

    Ketamine microdosing – if it suits you

    Ketamine microdosing – if it suits you, this service could be a good fit. The process is mostly automated, such as the drug titration with daily check-ins. You will need to schedule a follow-up with a medical provider every few weeks. The providers are supportive and take your feedback into account. They monitor your progress and adjust the treatment as needed. Overall, a positive experience.

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  • J

    Julie Foore

    1 reviews

    My first visit went well.

    My first visit went well. After my order arrived in good shape, I felt a bit better each day leading up to my follow-up appointment for a new dose. I suggest giving it a try. I used to suffer from bad migraines, but since starting Joyous, I’ve only had a couple! My anxiety and sadness have also gotten better. If you’re unsure about Joyous, give it a shot!

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  • C

    Cathy Bliss

    1 reviews

    The gradual increase in dosage helped me find a balance.

    The gradual increase in dosage helped me find a balance. I noticed that my sleep has gotten better lately. The time off due to my leg injury was tough. I avoided taking it while on pain medication after surgery, but once I started again, I could tell how much I benefitted. My anxiety makes me want to pick my skin, but now my sores are all fully healed.

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  • J

    Jennifer McCloud

    1 reviews

    I began Joyous low dose ketamine and got results right away.

    I began Joyous low dose ketamine and got results right away. I have had IV Ket infusions three times, but the low dose felt way better than the high dose. Using a VR headset with a meditation app is the best choice! Thanks Joyous for bringing back my joy!!!

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  • A

    Anonymous

    1 reviews

    Poor Product Quality, customer service nonexistant.

    After taking 60 mg for 5 days I had an severe reaction. Unable to move feeling paralyzed and unable to remove undesolved portion. It took 5 days for anyone to return texts, including a nurse. Having at least 14 60mg torches left I was assured no product would be sent until supplies were low. They shipped and charged me anyways.

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  • A

    Anonymous

    1 reviews

    I didn't know I felt this low until I tried Joyous

    I didn't know I felt this low until I tried Joyous. I decided to give it a chance after hearing some good things. The staff is skilled and quick to reply. I'm feeling a lot better now, and I really appreciate Joyous!

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  • J

    Jill Bailey

    1 reviews

    My experience with Joyous has been life altering.

    My experience with Joyous has been life altering. I’m now entering my second month, and my anxiety, ADHD, and PTSD symptoms are much better. The heavy weight I used to feel isn’t there anymore. The app is really great, and the support from other users is helpful. If you have questions or issues, the team responds quickly. They track your progress closely, which is nice. I strongly suggest you give them a try. Just remember to be patient, as with anything else, and be open with them. Your body needs time to adapt. It takes effort from everyone involved. No medication will fix everything; this is meant to assist you. Keep a journal and communicate honestly with them.

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  • P

    Patrick O

    1 reviews

    I have been dealing with anxiety attacks

    I have been dealing with anxiety attacks frequently since 2012, but since starting this medicine, I haven’t had one panic attack at all.

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  • K

    Karen D

    1 reviews

    I began low-dose ketamine treatment with

    I began low-dose ketamine treatment with Joyous about 8 months ago. I have faced ongoing moderate depression my entire adult life and have used various types of antidepressants over the years. Low-dose ketamine is the only one that did not cause any bad side effects for me. My anxiety also decreased a lot, which has been a nice bonus. Their patient portal offers many useful resources. I've stopped my prescription because I'm optimistic that my brain's new, healthier patterns will stay strong now. If I feel like I need a boost at some point, I will not hesitate to join Joyous again.

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  • D

    Dona

    1 reviews

    If you’re dealing with various issues

    If you’re dealing with various issues, this low dosage ketamine treatment might be just what you need. The process was easy and supportive, helping me find a satisfactory resolution for my mental health. I suggest giving it a shot if you're seeking an alternative.

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  • N

    Nick

    1 reviews

    Superb service

    Superb service Joyous has been an truly superb service, I've had no problems at all. Ketamine has been transformative. Joyous is easy to talk to and get advice on taking my medication. I'm very grateful for the team at Joyous, this really is the future of medicine.

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  • E

    Elizabeth

    1 reviews

    Dangerously Unprofessional

    I found it very, very hard to deal with Joyous as a company. They cancelled appointments with my provider, then told me that because I was ONE MINUTE late to the rescheduled appointment, my provider left. At another time, my provider failed to show up for my appointment at all. So, yes, I saw some improvement in my anxiety symptoms (though not in my depression symptoms) but the company made it nearly impossible for me to continue taking it! And after all of the screw-ups with my appointments, I started to lose confidence in Joyous. They are dispensing a very potent, potentially dangerous substance and they just don’t seem to take that seriously. If you can’t wait 1 minute for a patient to get to her appointments, you might just be an online pill mill. I would look elsewhere (Mindbloom) for ketamine therapy. Joyous is too scattershot, inconsistent and unprofessional.

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  • k

    kim alessi

    1 reviews

    DO NOT DEAL WITH THIS COMPANY

    Go elsewhere. Horrible customer service. Trying to cancel, they billed me wthout even receiving medication. Will not respond to texts or emails. It's a big scam. Zoom meetings are a joke. Have to dispute with credit card company now. A huge waste of time and money.

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  • J

    Jaunae

    1 reviews

    Horrible company

    The care was terrible and you will never see the same person more than once, I’m guessing the providers quit often! The medication will either never arrive or arrive completely melted and leaking through the packaging. They will send you random messages on mistake and also eject you on mistake multiple times. They will never apologize or make up these mistakes either! Absolutely horrible! Do NOT waste your money, go to mind bloom., much better and reliable company, than the joke Joyous is!

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  • J

    Jen

    1 reviews

    Joyous offers a helpful text app-based care system

    Joyous offers a helpful text app-based care system that is quick and easy to use. They have managed to really help patients as they move through self-directed therapeutic activities.

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  • L

    Leah S

    1 reviews

    The provider clearly cared about my mental well-being

    The provider clearly cared about my mental well-being and asked helpful questions. The regular surveys and occasional check-in texts when I had a tough week were appreciated, and I felt comfortable reaching out with any questions or worries. My experience with the product was positive, and I have suggested it to a few others. They recommend staying on the treatment for no more than a year. It is CRUCIAL to set aside time to meditate and feel the effects after dosing. I noticed more benefits when I was mindful and took extra time for meditations rather than just rushing for short-term relief.

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  • J

    Jessica Smith

    1 reviews

    This company is a joke and run with AI

    You’re going to get multiple text messages a day and fill out these little surveys and then you’re gonna get a text message saying you’re having side effects when you specifically noted that you weren’t having side effects and then they’re gonna lower your dose and then then they’re gonna raise your dose and then they’re gonna lower it and then they’re gonna raise it a lot and then they’re gonna lower it all because, their system is run by a computer and not a person and his so messed up. I finally found something that’s working for me but unfortunately, the company sucks.

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  • P

    Patient

    1 reviews

    Disappointing

    Was excited to try this. Spoke to a real doctor. Started a low dose. AI system kept changing the dose. Daily surveys, which was fine. Then, a requirement to have psychiatrist fill out forms for you and submit them to the site in order to continue treatment with Joyous. Not everyone has a psychiatrist. Was unable to refill and no one would work with me. The medication was an improvement but the site has a few people who hide behind the AI program and random text messages giving you instructions. There is very little human involvement or interaction and it is nearly impossible to reach somebody. There is no phone number. They do not respond to emails. They're only communication is via generic text messages and then periodic video chats.

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  • P

    Peter Sarris

    1 reviews

    I have used 10 anti-depressants and Ketamine

    I have used 10 anti-depressants and Ketamine works best. Joyous Care has been very supportive and attentive for more than a year. I strongly suggest them.

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  • M

    Mary C

    1 reviews

    The Joyous ketamine sessions helped me heal

    The Joyous ketamine sessions helped me heal from past issues and misunderstandings in my life. Not every session was a major change, but I kept going and it paid off. Finding a quiet spot to sit or lie down without interruptions was key for me. Also, it's best to schedule the session when you won't be driving or operating machinery for a few hours. Regarding reaching out to Joyous with questions; they have been very easy to get in touch with. They replied quickly to my texts. Even if I texted on the weekend, they got back to me as soon as possible on Monday. I have and will suggest them to others.

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  • A

    Anonymous

    1 reviews

    SCAM- Do NOT give these people your money

    I was on this "treatment" for about 5 months, the company charged me $129 for my last prescription, then i canceled my subscription. They did not send me the last shipment, which they charged me for, and refused to offer a refund and gave me a bunch of BS about how the charge is not only for the medication, but for the "daily check ins", which amount to automated texts that ask how you're doing every day. I couldn't give a rat's ass about their very automated "check-ins", the whole point of this service was to receive medication. So I was charged $129 and received NO product, and they aren't offering a refund. This company is a SCAM, impossible to talk to a real human, and horrific customer service. I am now working with my credit card company to file a complaint against them, but I am warning anyone--- Do NOT do business with Joyous, they are a terrible company, and they will try to rip you off. Horrible.

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  • A

    Anonymous

    1 reviews

    DO NOT DO BUSINESS WITH JOYUOS CARE

    DO NOT DO BUSINESS WITH JOYOUS CARE! I contacted Joyous over two months ago and am no closer to receiving the meds than when I started. They will not answer a phone and all communication is through text, which is obviously run by AI. Have a problem? Good luck, send multiple texts only to receive a text of complete nonsense. I am now trying to get a refund and they refuse to communicate. Stay away these people are awful!!!

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  • A

    Anonymous

    1 reviews

    Scam

    Don't trust this company. They're basically legal drug dealers. They will continue charging you even after you've canceled. I hope they get shut down soon.

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  • A

    Anonymous

    1 reviews

    Beware

    I started on this with Joyous for chronic depression about a year ago. You do no speak to doctors or even licensed therapists. In 1 year I had three zoom meetings. They never gave any warnings or pointers with talking this med and now I have liver failure which is a very high chance with taking it, I found that out after the fact. Please be careful with these online businesses. They are all get rich and who cares about the people they are affecting. They will only text and not speak on the phone. You can’t reach an office and even after I texted them twice saying this caused liver failure (which is a legit side affect) the only response I got was we cancelled your membership. I’ll be talking to a lawyer soon.

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  • K

    Kristin

    1 reviews

    I made a good choice trying Joyous!

    I made a good choice trying Joyous! It altered many parts of my life, like starting daily meditation/yoga, valuing now, and realizations I've had about my outlook on some stuff. It brought joy and peace into my life. Thank you, Joyous!!

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  • P

    Pissed

    1 reviews

    Run like HELL

    Run like hell! Great ketamine medication but thats if you get it? They charge your credit card even after you quit and havent received meds. There IS NO WAY TO SPEAK TO A HUMAN. A ROBOT TEXTS YOU YOUR RECOMMENDED DOSE DAILY. IF YOU HZVE A MEDICAL OR EDICATION QUESTION YOUR SCREWED. JOIN AND YOU WILL BE FOREVER PISSED OFF. How does joyous have a doctor prescribe a medication you desperately need then say you need an appointment follow up but you have to make appointment on the portal that will not allow you to make one! There is no way to make the appointment or it states" providers are all filled up with appointments. So now you dont get a refill ( if you havent quit already) and many people post on joyous webite they havent had any medication for over a week.if you want to be pissed all the time join Joyous

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  • A

    Anonymous

    1 reviews

    The service here is quite good.

    The service here is quite good. While some complaints might happen, I find it helpful. They don't offer therapy, so manage your expectations. I suggest this for those struggling with deep sadness but not in a crisis.

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  • S

    Stephanie

    1 reviews

    Looking for a breakthrough in managing your depression?

    Looking for a breakthrough in managing your depression? Consider this: I was hesitant about telemedicine for such critical care needs, especially for someone with suicidal thoughts. But after a year of ketamine therapy with Joyous, I'm glad I took the leap. While I still rely on antidepressants, the difference is profound. I've gained clarity and resilience against negative thoughts, thanks to their personalized approach. The improvement started within weeks and by three months, I felt remarkably better. Continuing treatment was straightforward, with careful guidance on tapering off. Joyous respects your journey, offering flexibility and trust in finding the right dose. If you've struggled with traditional antidepressants, give ketamine therapy a shot. Joyous made my path to recovery clear and empowering—it could do the same for you.

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  • A

    Anonymous

    1 reviews

    Scam

    They keep sending the ketamine and charging you after you've canceled. There is no help whatsoever. Please warn people how bad this company is.

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  • A

    Anthony Swanson

    1 reviews

    Everyone was polite and helpful.

    Everyone was polite and helpful. I'm happy with the company. I'm sad that the medisin didn’t seem to help my GAD. I'm glad some other people take Ketamine and feel better. Thanx for trying to help me

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Rating on other websites

About Joyous Team

Joyous is a Silicon Valley-based Public Benefit Corporation committed to making well-being care accessible to all, irrespective of financial means. Their mission is to help individuals, families, communities, and humanity lead joyous lives. Joyous was established through a collaboration involving medical experts, psychology specialists, technologists from Silicon Valley, philanthropists, and serial entrepreneurs. The company offers an affordable monthly subscription to a personalized treatment plan featuring very low dose (VLD) Ketamine, which aids in healing depression and anxiety. Ketamine plays a crucial role in creating new neural pathways that heal unhealthy thought patterns, nurture self-compassion, and enable individuals to reduce their reactivity and judgmental triggers.

Key Details:

  • Location: The company is headquartered in Palo Alto, California, United States.
  • Founders: Joyous.team was founded by Yosef Fishler, Bobbi Leben, Eyal Fishler, Sharon Niv, Michaela White.
  • Foundation Date: The company was established in the year 2021.
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