Bruno.com

Solid build, happy outcome

Felt confident the first time I used it. Price stung a little, but quality and dealer support made me comfortable with the choice.

Life-changing for our stairs

My mom can glide up again. The dealer measured, installed the Elan in an afternoon, and showed us everything. Not inexpensive, but the peace of mind is bigger than the bill.

Quiet glide upstairs

We paused halfway to talk, just because we could. The lift hummed softly. That calm beat felt like getting our home back.

Warranty question answered

Dealer responded fast, clarified service intervals, and scheduled a check. Warm tone and precise info. Felt taken care of.

Thoughtful assessment to install

From scheduling the home evaluation to installation, communication stayed clear. They explained code considerations, weather exposure for our porch, and maintenance basics. When we had a remote question, the dealer followed up the same afternoon. What stood out was the patience with our many what-ifs.

Robust build, minor squeak fix

Quality is strong and the ride is stable, which left me reassured. We had a minor rail squeak the first week, but the service tech adjusted it quickly. After that, smooth and quiet.

First ride felt easy

The first time my dad pressed the button and glided up, he smiled. No wobble, no fuss. That little click of the seat belt made us both relax.

I just had a Bruno stairlift put in

I just had a Bruno stairlift put in. My severe osteoarthritis makes going up stairs hard and painful. Now, using the stairlift has really lessened my knee pain! I’m quite pleased with it and plan to get another one for my basement stairs!

Bruno was amaizing!

Bruno was amaizing! We were in a hurry and had no idea how to get me up the stairs. Bruno took care of everything. Within a week, I was saving energy and feeling better for a good night's sleep.

Doug was really great to work

Doug was really great to work with from the first phone call we made to the final check of the Bruno stairlift! He responded quickly and the lift was instaled within days of signing a contract. He and his team adjusted everything perfectly for my tall height so getting on and off is very comfortable for me. Doug is a pleasre to deal with and I highly recomend having him adress all your independent living needs.

Gettin' the stairlift was

Gettin' the stairlift was the best thin' we ever did for both me and my husband. The company was really nice to us when we went to get information. They made it really easy to understand how to use the stairlift and were really professional. We are very happy with our stairlift.

The product bein' decent quality.

The product bein' decent quality. Purchasin' and settin' up was smooth and done by pros. It's simple to use and handy for takin' care of your home.

The company's system is good overall

The company's system is good overall, but there's a small hiccup with the lift after just a month. Seems like it might need some track upkeep, but nothing major. Besides that, everything runs smoothly.

Thanks!

Derek Avery was quick to respond and really helpful. My experience with the company was good. Thank you.

Our neighborhood mobility comfort

Our neighborhood mobility comfort establishment team promptly handled the installation, yet we perceived the delivery duration for the stair lift as extended. Enabling an individual with a fractured hip to venture outside has proven to be a valuable outcome. Appreciations for that.

Managed to secure a last-minute

Managed to secure a last-minute appointment due to a woman's discharge from rehab, facilitated by the provision of a stair chair. The company's responsiveness in this urgent situation showcased their practical assistance.

The elevator stands strong, meeting

The elevator stands strong, meeting our family's needs with reliability. It consistently offers the assistance we require.

The installers demonstrated a commendable

The installers demonstrated a commendable level of personability and knowledge. They were notably helpful, ensuring a clear understanding of all chair lift information. The removal of debris added to the positive experience. Overall, a satisfactory interaction with very nice individuals.

own two stairlifts and had to seek service

I own two stairlifts and had to seek service from the installation company to inspect the older one, which experienced occasional issues.

Ascending each step with ease,

Ascending each step with ease, the stairlift from Bruno has become an indispensable aid, seamlessly facilitating my access to the upper floor. It significantly enhances my daily routine, contributing to a more accessible and healthier lifestyle. Gratitude extends to the entire team at Bruno and the VA for this valuable inclusion in my home.

Customer service is elusive, making

Customer service is elusive, making it challenging to obtain parts information. When inquiring, I was directed to local retailers who failed to respond. Although the company possessed knowledge about the parts, they didn't proactively share it, leaving me to spend an excessive amount of time searching online.

shoutout to our "stair-chair"

shoutout to our "stair-chair" heroes! These guys designed and installed it in a jiffy. We're talking a game-changer, especially for lugging groceries and deliveries up to our 2nd-floor condo. Seriously, it's like having a little slice of heaven right at home. Huge thanks for making life a tad easier!

Life's gotten a whole lot

Life's gotten a whole lot easier, thanks to this game-changer! No more painful and breathless treks to the basement for laundry or getting to the car – it's like a breath of fresh air. Seriously, it's made my living space feel like a breeze. Major win!

Man, dealing with these

Man, dealing with these stair lifts has been a real headache! Got the straight ones installed for my mom, and one of them has this folding section to save space. But here's the kicker – that folding part acted up not once, but twice. First time, they swapped it out 'cause of some sensor glitch, and now, just two weeks later, it went haywire again. The thing straight-up rammed into it, and now we're stuck footing the bill for more hours of labor to replace the dang thing AGAIN. Major hassle, causing tons of stress for my mom. Honestly, steer clear of this brand – wouldn't wish this mess on anyone.

Man, tackling a 9-inch

Man, tackling a 9-inch stair was turning into a full-on struggle, even with rails on both sides. Enter the stairlift superhero – now, going up and down those basement stairs is a breeze. No more wrestling with difficulty, and it's a painless journey that takes half the time. Easy to use and feels like a safety net. Stairlift, you're my new best friend!

These guys installing our

These guys installing our chair lift were absolute champs! Worked their tails off, and they were super friendly. Took the time to show us the ropes on how to use the lifts. The chair lift itself is a winner, and if anyone's in the market, we're shouting out a recommendation for this company. Top-notch job, seriously!