Joyous Team

3.9

196 reviews
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78%

78% of reviewers recommend Joyous Team. Above average in this category

Above average

Reviews Summary

3.9

78% of reviewers recommend Joyous Team.

Joyous Team reviews reveal a mixed overall sentiment, with many users reporting significant improvements in depression, anxiety, and PTSD symptoms, citing affordable treatment, knowledgeable providers, and the convenience of at-home ketamine therapy as standout benefits. Customers often appreciate the clear dosing guidance, frequent progress check-ins, and supportive staff, with some noting rapid positive changes after years of limited success with other treatments. However, negative feedback is prominent: recurring complaints include persistent billing issues, difficulty canceling subscriptions, inconsistent or unresponsive customer service, delays or errors in medication delivery, and a lack of direct phone support. Several reviewers felt the communication relied too heavily on automated messages, and some were concerned about side effects or the hands-off nature of care. Overall, is Joyous Team legit? While many customers report life-changing results, the prevalence of customer service and administrative issues means prospective users should weigh the potential benefits against these recurring drawbacks.
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Business information

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Category:

Health & Medical

Joyous Team is 676 out of 753 best companies in Health & Medical on RealReviews.io

About Joyous Team

Joyous is a Silicon Valley-based Public Benefit Corporation committed to making well-being care accessible to all, irrespective of financial means. Their mission is to help individuals, families, communities, and humanity lead joyous lives. Joyous was established through a collaboration involving medical experts, psychology specialists, technologists from Silicon Valley, philanthropists, and serial entrepreneurs. The company offers an affordable monthly subscription to a personalized treatment plan featuring very low dose (VLD) Ketamine, which aids in healing depression and anxiety. Ketamine plays a crucial role in creating new neural pathways that heal unhealthy thought patterns, nurture self-compassion, and enable individuals to reduce their reactivity and judgmental triggers.

Key Details:

  • Location: The company is headquartered in Palo Alto, California, United States.
  • Founders: Joyous.team was founded by Yosef Fishler, Bobbi Leben, Eyal Fishler, Sharon Niv, Michaela White.
  • Foundation Date: The company was established in the year 2021.
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Customer reviews

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  • J

    Justin Krushas

    1 reviews

    United States

    Using Ketamine and focusing on intentions

    Using Ketamine and focusing on intentions during meditation really helps. You need to be fully honest and open for it to work. Letting go isn't simple but it's valuable... uncovering the stuff you hid deep inside takes time. Stay patient and gentle.

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  • A

    Anjanette

    1 reviews

    United States

    I began to notice big changes in my depression

    I began to notice big changes in my depression after just a few weeks. Around two months in, I experienced a great relief from my anxiety symptoms!

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  • K

    Kathryn Faries-Phillips

    1 reviews

    United States

    I liked joyous! It helped me understand things better

    I liked joyous! It helped me understand things better and I started to see a bit of progress with my depression. The journal promts were helpful and I liked getting weekly notes from the journaling part. Sadly, I had to stop ketamine because my pain doctor said he would shut off my morphine pump if I didn’t. That was a hard choise to make. I didn’t go very far with it but I really liked what it did for me. Regular depression pills give you fog and make you feel weird, but ketamine was the total opposite. Give it a year and it’ll probly be in every doctor’s office and won’t feel so scary.

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  • L

    Lee T.

    1 reviews

    United States

    The team is smart, fast and kind.

    The team is smart, fast and kind. I noticed changes with my anxiety really soon and my depression got better pritty quick too. Not addicting and really works.

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  • J

    James Walsh Jr

    1 reviews

    United States

    The team at Joyous was really kind and supportive.

    The team at Joyous was really kind and supportive. My time taking the ketamine was very good. It made a big difference in my life. I would definitely tell a friend to try it.

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  • F

    Faith Rhue

    1 reviews

    United States

    This company is a complete and total nuisance

    I started the therapy I believe in January was canceled by February by them and now it's the end of May and every month I've been on the phone with my bank trying to dispute the transaction that they keep taking out of my bank account. I strongly recommend that you do not interact with this company nothing but a problem

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  • L

    Laci Carpenter

    1 reviews

    United States

    I have really enjoyed being part of the Joyous community.

    I have really enjoyed being part of the Joyous community. I strongly suggest it to anyone looking to reduce their anxiety and depresion.

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  • M

    Michael Koplen

    1 reviews

    United States

    It’s a basic but effective kind of therapy

    It’s a basic but effective kind of therapy that helps you connect with and deal with, even remove, deep-rooted problems that seemed impossible to fix. It’s a strong but safe medication-supported method that you can gain a lot from, just like I did!

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  • J

    Jackie Davis

    1 reviews

    United States

    Ketamine helped me begin to release some parts of my life.

    Ketamine helped me begin to release some parts of my life. I couldn’t get fully relaxed enough to reach the state I needed. Both my mind and body relaxed deeply as I took my troche and rested for an hour while listening to calm music. Life felt very stressful and chaotic, but ketamine gave me a chance to step back and sort through everything for a bit.

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  • A

    Aundrea Muns

    1 reviews

    United States

    I began with deep cptsd, depression, and anxiety.

    I began with deep cptsd, depression, and anxiety. I didn’t believe ANYTHING could work. I’m very med resistent. This has helped me feel some purpose and happines in life again. I really really suggest trying it. Specially if you struggle with long-term illness. Truly changed my life, Truly!

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  • J

    Jennifer Johnmeyer

    1 reviews

    United States

    Joyous helped me regain a sense of normalcy

    Dealing with the struggles of post-menopausal life has been tough, no doubt. Joyous helped me regain a sense of normalcy, and I truly mean that. I'm so thankful for the support I received, and Courtney was wonderful too!

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  • K

    K. Schleg

    1 reviews

    United States

    Joyous was a great choice for me while dealing

    Joyous was a great choice for me while dealing with some tough issues in therapy. I had tried SSRIs before, but they didn’t work and only made things harder. Ketamine therapy helped me dig deeper into my problems, face painful memories more calmly, and handle moderate-severe depression. I wouldn't have been able to move forward from where I was if I hadn't started therapy with Joyous.

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  • L

    Lynne H.

    1 reviews

    United States

    All my Joyous experiences were all very good

    All my Joyous experiences were all very good, they seemed personal, adjusted to my individual needs and questions. Replies were quick, clear and useful.

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  • k

    kristol

    1 reviews

    United States

    I’ve never adopted online before, so I was pretty nervous

    I’ve never adopted online before, so I was pretty nervous, but the service?? 10/10. My kitten arrived with all her records, looked even better than the pictures, and wasn’t stressed in the slightest. You can tell this breeder really cares.

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  • M

    Michelle Gray

    1 reviews

    United States

    Joyous has been the only thing that helps with my anxiety.

    Joyous has been the only thing that helps with my anxiety. It feels like it repaired my mind after working in a high-pressure job for years.

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  • M

    Michael

    1 reviews

    United States

    Joyous was a nice care provider to work with.

    Joyous was a nice care provider to work with. The treatment stayed on schedule with check-ups that weren’t too disruptive to my daily routine. When I decided to end the treatment, Joyous was kind and easy to communicate with.

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  • P

    Phillip Kadell

    1 reviews

    United States

    This treatment has really made a big difference.

    This treatment has really made a big difference. I feel like I’ve gotten my life back, or pretty close to it haha.. I would recommend it to anyone who has tried everything with no luck.

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  • J

    Jane

    1 reviews

    United States

    Horrible customer service

    I would have to say that they have the worst customer service. They make it almost impossible to cancel their membership and charge you an extra month prior or after to make the most money off of you. Their business ethics is very questionable and I highly recommend trying another service like mindbloom instead.

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  • A

    Antonia

    1 reviews

    United States

    I came in feeling uncertain, but now I’m leaving with a clearer understanding

    I came in feeling uncertain, but now I’m leaving with a clearer understanding of my mind. The medicine and guidance have provided me with some great tools to use going forward. I feel like I can now calm myself with what I’ve learned. I’m planning to stay focused on the present moment as much as possible.

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  • K

    Krista Spivey

    1 reviews

    United States

    I had cptsd, major depressive disorder

    I had cptsd, major depressive disorder, adhd, and insomnia for a long time. Each of these problems has gotten better. The anxiety and constant alertness from cptsd are no longer there, and my adhd is much easier to handle. My depression is less too, and might go away if it wasn’t for some health concerns. Before the program, I barely slept more than 3 hours each night. If I woke up, I could never fall back asleep, sometimes going days without rest. Now, I sleep through the night. If I need to wake up for something, I fall back asleep right away. I also have chronic pain, but the program has made it easier to manage. I still feel a bit depressed but that’s mainly because of health worries coming up. However, Joyous is helping me feel more hopeful and less stressed about it. I’m really glad I have the program to help me with my health issues ahead. Without it, my depression, anxiety, and sleep problems would probably make things worse. Thanks Joyous.

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  • N

    Nick L.

    1 reviews

    United States

    Joyous has been really helpful for my son (19).

    Joyous has been really helpful for my son (19). It usually takes about a week or two to get the dose right, but just be patient, and with some faith, calm and happiness will start to take over the stress, anger, fear, and anxiety.

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  • C

    Cheryl Grainger

    1 reviews

    United States

    The Joyous team has been really nice.

    The Joyous team has been really nice. There have been some small issues as the community has gotten bigger (tech problems) but whenever I’ve contacted them, they’ve gotten back to me in good time. The Joyous Nurses have been great at responding to my daily check-ins and even my text messages. I’m still working through my depression. The ketamine has helped with the guided healing sessions.

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  • M

    Mark

    1 reviews

    United States

    Joyous offered a treatment plan that really helped

    Joyous offered a treatment plan that really helped me cope with the loss. Once I found the right dosage, I was able to gradually work through my grief and manage the anxiety that came with it.

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  • K

    Karen

    1 reviews

    United States

    Ketamine micro-dosing has helped me manage

    Ketamine micro-dosing has helped me manage my anxiety and depression better. Joyous keeps track of your progress with regular check-ins. I just completed my 12-month treatment. Big thanks to Joyous! If you get Vik Patel, NP as your provider, you're in great hands. He's been so supportive, and I honestly believe that his help made all the difference for me.

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  • A

    Anonymous

    1 reviews

    United States

    Drug dealers

    They ship KETAMINE after a 5 minute consultation, my daughter is recovering from Ketamine addiction, and it was ONLY supposed to go to me so I could control it, keep it in a safe and hand out daily but they sent it to another address for her and she ended up in the hospital! Also it is left in a mailbox for anyone to open, and it looks and smells like candy mints - I have young children in the house and they could have easily opened it. This company needs to be investigated by the DEA

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  • J

    James Cooke

    1 reviews

    United States

    I think joyous is a good company

    I think joyous is a good company, I never had problems with the delivery of my prescriptions, and the care team was always helpful and friendly. I have definitely seen positive results from using the ketamine lozenges, and I am hopeful they will be useful for others down the line. thank you joyous.

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  • C

    Cory

    1 reviews

    United States

    The treatment is great and the service is wonderful as well!

    The treatment is great and the service is wonderful as well! The doctor is very helpful, and whenever I need to speak with someone, it’s always simple. This is a company I will continue to work with. Just to add, I've been with them for a year now and have had no problems with shipping. I can't understand why some people are taking off stars for things that aren't even in the company's control.

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  • N

    Nichole

    1 reviews

    United States

    The treatment was really useful and helped

    The treatment was really useful and helped me avoid needing psychiatric medication. It gave me the ability to get through a tough time in my life when my husband was unfaithful. I managed to distance myself from the pain just enough so it wouldn’t take over my happiness or outlook on life. This therapy combined with medication is definitely needed. I am thankful!!

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  • D

    David Caton

    1 reviews

    United States

    The product does seem to help, but it's

    The product does seem to help, but it's not much better than other medications. I call it a product, but Joyous treats it more like a membership. You’re not really considered a patient. In my case, Joyous suddenly told me, “you are being discharged, and your subscription is cancelled immediately.” This felt very careless, especially when I thought the product was starting to work. No problem, though. Since it’s just a membership, I signed up again, and now Joyous is sending me the product. They don’t seem to take the membership seriously. The shipping is often late, sometimes by a week, and the doses vary in strength. It makes me wonder if the product’s quality is consistent. I’m planning to cancel my membership now. If you're struggling, this might help, but I wouldn't rely on it for the long run.

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  • H

    Holly

    1 reviews

    United States

    I struggled a lot with anxiety, particularly

    I struggled a lot with anxiety, particularly in the mornings. Ketamin made a big difference for me. It helped me start to calm down and let the worries go. Thanks to the medication, I was able to feel better.

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