Reviews Summary

Joyous Team has a 3.3 - star rating from 59 reviews, indicating a low level of customer satisfaction!

5 stars
31 reviews
4 stars
2 reviews
3 stars
0 reviews
2 stars
5 reviews
1 stars
21 reviews
Rating (1.0)

About company

Joyous is a Silicon Valley-based Public Benefit Corporation committed to making well-being care accessible to all, irrespective of financial means. Their mission is to help individuals, families, communities, and humanity lead joyous lives. Joyous was established through a collaboration involving medical experts, psychology specialists, technologists from Silicon Valley, philanthropists, and serial entrepreneurs. The company offers an affordable monthly subscription to a personalized treatment plan featuring very low dose (VLD) Ketamine, which aids in healing depression and anxiety. Ketamine plays a crucial role in creating new neural pathways that heal unhealthy thought patterns, nurture self-compassion, and enable individuals to reduce their reactivity and judgmental triggers.

Key Details:

  • Location: The company is headquartered in Palo Alto, California, United States.
  • Founders: Joyous.team was founded by Yosef Fishler, Bobbi Leben, Eyal Fishler, Sharon Niv, Michaela White.
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(5.0)
This med'cation was truly life changing!
by Jennifer

This med'cation was truly life changing! I neva' thought that a med'cation could completely change my thoughts/react/patterns n' do so so fast. I have learned via this med'cation how to feel my feelings, look at situ's thru a diff'rent lens n' have so much compassion for myself. I look at life so diff'rently. I'm no longer anxious n' do not stress about the things I used to. Joyous has been an excellent provider.

(1.0)
Terrible Communication
by Anonymous

They will only communicate via text message. I was not able to get service because of misinformation back and forth. I gave up on their services. Their responses via text are also canned responses and they do not reply with very much input. I found it impossible to communicate with this company. They do not a phone option at all and feels like I am talking to a BOT in text.

(1.0)
Poor Product Quality, customer service nonexistant.
by Anonymous

After taking 60 mg for 5 days I had an severe reaction. Unable to move feeling paralyzed and unable to remove undesolved portion. It took 5 days for anyone to return texts, including a nurse. Having at least 14 60mg torches left I was assured no product would be sent until supplies were low. They shipped and charged me anyways.

(5.0)
I enjoy this service.
by Jill

I enjoy this service. I struggle with big sadness and nerves and feel awesome after using Joyous for a bit. If you're calm and do what the doc says, it might help you like it helped me. I think the slow steps were important... taking it slow really helped. Meditation was a big deal for me and helped a lot.

(5.0)
This company's been great!
by Timothy

This company's been great! They're really professional and quick to respond. I've been on the program a while now, and they've always been there when I've needed them. I trust them and the process. It's worked when nothing else did. Don't be a zombie... try low dose ketamine and live again. -TC

(5.0)
The Joyous team was good.
by Anonymous

The Joyous team was good. I used their treatment for around 3 months, but it didn't do much for my depression. It felt calming and peaceful, so it might work better for people dealing with anxiety. I suggest giving it a shot anyway. I didn't have any bad reactions, it just wasn't my thing.

(1.0)
I've received no response regarding
by Tommy wrugger

I've received no response regarding my appointment, despite sending two emails to the provided email address, both of which bounced back with error messages. Unfortunately, there seems to be no way to get in touch with anyone. This experience has been a significant waste of my time.

(5.0)
I wnet from barly being able
by Mary Jane

I wnet from barly being able to get out of bad to now going back to college for my Master's degre! I would recomend Joyus to anyone who has tried other meds and theropies with no success. I will definatly join Joyus again in the futre if my treatment-resistant depression comes back.

(5.0)
Registering was simple.
by David

My medication always arrived punctually. The medical staff was very professional. Canceling has been straightforward. I believe my mental health has improved, with less anxiety and fewer depressive symptoms. So I'm canceling for now, but I know I can sign up again if necessary.

(1.0)
DO NOT DEAL WITH THIS COMPANY
by kim alessi

Go elsewhere. Horrible customer service. Trying to cancel, they billed me wthout even receiving medication. Will not respond to texts or emails. It's a big scam. Zoom meetings are a joke. Have to dispute with credit card company now. A huge waste of time and money.

(5.0)
Superb service
by Nick

Superb service Joyous has been an truly superb service, I've had no problems at all. Ketamine has been transformative. Joyous is easy to talk to and get advice on taking my medication. I'm very grateful for the team at Joyous, this really is the future of medicine.

(5.0)
If you’re dealing with various issues
by Dona

If you’re dealing with various issues, this low dosage ketamine treatment might be just what you need. The process was easy and supportive, helping me find a satisfactory resolution for my mental health. I suggest giving it a shot if you're seeking an alternative.

(2.0)
Meds don’t reach patients on time
by Guinevere Dorado

Three times in a row, the company was unable to get medicine to me before I ran out. If you’re taking a higher dose, that can really hurt your ability to sleep and eat, going to zero. The company offers no reimbursement for not providing medication on time.

(5.0)
I began Joyous low dose ketamine and got results right away.
by Jennifer McCloud

I began Joyous low dose ketamine and got results right away. I have had IV Ket infusions three times, but the low dose felt way better than the high dose. Using a VR headset with a meditation app is the best choice! Thanks Joyous for bringing back my joy!!!

(5.0)
Joyous has been quite beneficial for me.
by David

Joyous has been quite beneficial for me. I didn't even realize how much anxiety I had. I've made other changes in my life but do belive this works. You have to put some effort in. Get on the right mental track. Otherwise no good will come.

(5.0)
I made a good choice trying Joyous!
by Kristin

I made a good choice trying Joyous! It altered many parts of my life, like starting daily meditation/yoga, valuing now, and realizations I've had about my outlook on some stuff. It brought joy and peace into my life. Thank you, Joyous!!

(5.0)
Getting started with Joyous was super simple.
by Greg

Getting started with Joyous was super simple. The person helping me out was really nice. It seemed like the Joyous crew was genuinely interested in how I was doing, and my orders always arrived when they were supposed to.

(5.0)
The service here is quite good.
by Anonymous

The service here is quite good. While some complaints might happen, I find it helpful. They don't offer therapy, so manage your expectations. I suggest this for those struggling with deep sadness but not in a crisis.

(5.0)
I didn't know I felt this low until I tried Joyous
by Anonymous

I didn't know I felt this low until I tried Joyous. I decided to give it a chance after hearing some good things. The staff is skilled and quick to reply. I'm feeling a lot better now, and I really appreciate Joyous!

(4.0)
Everyone was polite and helpful.
by Anthony Swanson

Everyone was polite and helpful. I'm happy with the company. I'm sad that the medisin didn’t seem to help my GAD. I'm glad some other people take Ketamine and feel better. Thanx for trying to help me

(5.0)
Joyous offers a helpful text app-based care system
by Jen

Joyous offers a helpful text app-based care system that is quick and easy to use. They have managed to really help patients as they move through self-directed therapeutic activities.

(1.0)
Yeah no
by Eileen Fiorentino

Suicidal now. Always depressed. Now I'm activly trying to die. Great anti depressant boo. Do mushrooms instead. Ketamine will make you suicidal when you weren't before. Nice

(5.0)
This company is amazing.
by Nancy

This company is amazing. The nurse practitioner was very good and replied quickly. I felt much better with my sleep, anxiety, and sadness. My binge eating got better too.

(5.0)
Da company really helps
by Anonymous

Da company really helps with ma depression 'n anxiety. But I gotta say, I found clonopin less addictive, weirdly. It was da most effective treatment for me.

(1.0)
Scam
by Anonymous

Don't trust this company. They're basically legal drug dealers. They will continue charging you even after you've canceled. I hope they get shut down soon.

(5.0)
I have used 10 anti-depressants and Ketamine
by Peter Sarris

I have used 10 anti-depressants and Ketamine works best. Joyous Care has been very supportive and attentive for more than a year. I strongly suggest them.

(1.0)
Scam
by Anonymous

They keep sending the ketamine and charging you after you've canceled. There is no help whatsoever. Please warn people how bad this company is.

(5.0)
This really changed things for me
by Beth

This really changed things for me - my perspective is totally improving. The crew at Joyus has been so helpful and addressed all my questions.

(5.0)
I have been dealing with anxiety attacks
by Patrick O

I have been dealing with anxiety attacks frequently since 2012, but since starting this medicine, I haven’t had one panic attack at all.

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