Joyous Team

Gentle start that felt supported

At intake I answered a short quiz, then had a quick telehealth review. Text check ins explained dosage changes clearly. Shipping was quicker than I expected, and the app nudges felt caring. I appreciated how questions were met with calm, specific answers, never rushed or pushy.

Mixed care, mixed feelings

Honestly I liked the fast onboarding, but the automated texts sometimes drowned out my real questions. When I finally reached a human, things improved. Costs crept up faster than I wanted, which bugged me.

Stay away from this company.

Stay away from this company. I was a new customer and the experience was unprofessional from the start. If this is how they treat someone at the beginning, it makes you wonder what it’s like after you’ve been with them longer. Their customer service is terrible, and everything seems to be handled by bots and AI. Mental health care should not be managed that way. The whole thing runs through technical channels that keep failing, and that creates even more problems. They schedule appointments, don’t show up, and then claim I canceled it, which wasn’t true. There were constant technical glitches and what felt like gaslighting tactics. They’re late when it comes to service, but they’re always on time to take your money. If you’re looking for mental health support, Joyous will only add to your anxiety, frustration, or whatever else you’re already dealing with. The company is badly run, and for something involving mental health, that makes it especially dangerous. Don’t be fooled by the low price. You’re better off paying more and getting actual service. Stay away.

Quick check-ins when needed

Texts came daily, and when I asked a dosing question, a real person clarified within hours. Friendly tone, precise steps, and yes, my concern was resolved.

Smooth start, gentle pace

Honestly the intake felt lighter than I expected. Short quiz, quick telehealth approval, and the app nudged me through first dose prep. Messages were clear and kind. Shipping landed fast, and check-ins in SMS kept me steady without being too pushy.

Good care, billing quirks

Pausing the plan took a couple of messages, which annoyed me a bit, but the clinician chats felt caring. I noticed mild lift. Billing works, just read the fine print.

I started the ketamine with

I started the ketamine with the prescription I was given and noticed I felt more calm than usual. I also paired it with meditation and gave myself some extra quiet time after, which seemed to help a lot. It turned into a really good experience for me, and I’d like to use it again when I get back from traveling. The Joyous team was another big plus. They were very helpful and took time with me, which I really appreciated. My video visits felt professional, and every question I had got answered. It honestly made me feel like I was part of the team, not just another patient.

Life was a constant struggle,

Life was a constant struggle, trying different meds and therapies, but nothing seemed to click. I stopped them all and gave somatic processing a shot, which helped a bit with past traumas. But still, I was stuck in a fog of fatigue and sadness. Then I found Joyous and paired it with Joe Dispenza's meditations—it was a game-changer. Not only did my chronic illness improve, but my depression and anxiety started to lift too. Even my narcolepsy symptoms eased up, thanks to ketamine affecting REM sleep. I was doing everything I thought I should—prayer, meditation, journaling—but I was barely afloat. Now, I finally feel truly happy and alive!

I’ve been through a lot

I’ve been through a lot over the years, dealing with CPTSD and other challenges. It felt like I tried just about every therapy out there, but Joyous really stood out. It’s been a game-changer for me. Unlike other treatments that seemed to add more chaos, Joyous offered a sense of relief and understanding I didn’t find elsewhere. If you’re struggling financially, they’re pretty accommodating, so don’t hesitate to reach out. It’s a place where you can finally let go of those old stories holding you back and start taking control of your life again. I haven’t explored other similar therapies to compare, but what matters is Joyous worked wonders for me. Wishing you all a healing journey ahead.

Easy start, gentle help

Sign up took 10 minutes with the intake, and the consult by video felt kind. The Be Joyous portal is simple, with daily check-ins and reminders. First micro-dose lozenges were very mild, kept me functional at work. Text support answered a couple newbie questions fast. Budget friendly too.

One quiet morning shift

Day 5, I realized I had made coffee without that heavy knot in my chest. Short text to my coach. A quiet exhale.

Support that felt safe

Warm, steady, and safe. Micro-doses eased my mornings without fog, and the check-ins reassured me when I worried about side effects.

Thoughtful care, steady pacing

Gentle, reassuring experience with clear instructions and check-ins. I felt looked after and in control, which made the at-home format feel safe.

gentle check ins that helped

I was nervous trying a telehealth program with low-dose ketamine, but the Joyous team kept the tone calm and practical. The daily texts felt like someone was actually paying attention, not a robot. Small dose tweaks were explained clearly, and I never felt pushed. I’m not magically fixed, but I feel steadier and less alone in the work. The messaging portal is easy enough that I actually use it.

You wouldn't believe what happened

You wouldn't believe what happened with this service. After they promised my subscription issue was sorted and assured me I'd get a refund for those two mistaken charges, guess what? They charged me again today! It's like a never-ending cycle of frustration. The way they run things just screams 'profit first, customer later'. Communication with them is a joke – it's like talking to a wall. I mean, how hard is it to keep track of payments and actually help your customers? I can't stress enough: steer clear of this service. They'll drain your wallet without a care and leave you hanging with no proper support to manage or cancel your services. It's maddening!

I had a pretty good

I had a pretty good time with the therapy sessions; the therapist was genuinely kind, and the medication was on point the whole way through. But when it came to the financial side, things got messy. I had to pause the program for money reasons, and that's where the trouble started. Even after I canceled, they kept trying to charge me—like, nonstop. It felt like they just wouldn't listen when I said I needed a break or even wanted to quit. It's been frustrating, to say the least, and I hope they eventually stop trying to charge me. Other than that, the actual therapy part was top-notch.

Navigating this service felt like

Navigating this service felt like trying to communicate with a brick wall. For someone with a solid background in customer service, I was expecting better. No phone support means you're stuck with texts or emails, which just lead to automated responses. I hadn't even been on the treatment for two months when I started getting daily surveys about my experience with the medication. They hadn’t even sent me any yet! I only wanted a trial month, but got charged for three because of some plan I didn’t even want. Despite telling them to cancel, the surveys kept coming. Instead of helping my anxiety and depression, this experience just worsened it due to the poor communication. It's beyond frustrating.

Live heatmap, real reactions

The first pulse survey results rolled in and the heatmap glowed red in one team. My gut tightened, but then I saw the anonymity thresholds explained right above the chart and I breathed easier. Data with guardrails makes hard truths a bit more usable.

Engagement insights we can act on

Rolled Joyous Team out to about 300 employees. Anonymity thresholds were clear and respected, and the dashboard made it easy to spot two themes we could tackle quickly. The onboarding and admin training were excellent. We saw response rates tick up after the second pulse, which says a lot.

Smooth rollout, strong insights

We launched company-wide in two weeks. Admin setup was intuitive, SSO worked, and comms templates helped with adoption. The anonymity thresholds were clear to employees. Dashboards surfaced trends fast and guided our action plans. Support answered configuration questions the same day. Excellent engagement lift so far.

I've been on a bit

I've been on a bit of a rollercoaster with my healing journey, and then I stumbled upon joyus. Decided to give it a try, and wow, what a difference it made. I combined the medication with some sound therapy, meditation, and a daily dose of gratitude. After about three months, I felt like a different person. The best part? I didn't need the medication anymore, and stopping it was a breeze. Honestly, I didn't expect such smooth sailing. Feeling really thankful for discovering joyus, it was like finding a helping hand just when I needed it most. It's been a big part of getting back on track and I'm really grateful for this journey.

I tried Joyous for the

I tried Joyous for the first time and they prescribed me some meds, which was fine until they decided to stop after three months because I was on Suboxone. My family doctor was totally supportive of ketamine treatment and there were no real issues with it. I had to go through two months of withdrawal just to be accepted again, which was rough. Even after paying off all balances, they used a diluted product and refused to ship my meds because my ID was about to expire. It’s frustrating how a piece of plastic can have such an impact on mental health treatment. I had to stop two other medications for Joyous, and now I'm left with nothing. I’m not coming back.

I was sadly going through a really rough patch

I was sadly going through a really rough patch, and couldn’t get any help at Kaiser which made everything worse. I was in bad shape and had to pay out of pocket for care. That’s how I found Joyous (I had good results with medical ketamine infusions before). From day one I felt some relief with ketamine, slowly easing panic, heavy anxiety and PTSD depression. Without care from the Kaiser HMO, I had to manage on my own until open enrollment. Ketamine was my only option. I should say the Joyous nursing and staff support was amazing, always checking in when I reported anything strange. Thankfully, things have been improving and I am mostly back to my normal self. I am really thankful to the whole team for being a positive support during a scary time. I also never had trouble with billing, shipping, or scheduling. Feels like they run a solid ship. Big thanks to everyone who made it possible!

I've been using Joyous for

I've been using Joyous for about a year and a half now, and it's been a game-changer for me. Dealing with depression and anxiety for over four decades isn't easy, but this program has made a big difference. It's way more affordable than those expensive infusions, yet it really works. I still need my regular psych meds, but Joyous has helped me get the most out of them. If you're unsure about trying it, I'd say give it a shot. It's the only program I've found that offers such effective treatment at this price. Honestly, it's been a lifesaver for me, and I think it could be for others too.

A while back, I realized

A while back, I realized depression was something I couldn't ignore anymore. My family has dealt with it for years, so it was time to try something new. My daughter-in-law, who knows her stuff as a therapist, suggested I check out Joyous. I gave it a shot, starting ketamine treatment, and, honestly, it's been a game-changer. After more than eight months, I genuinely feel like I've regained a big part of my life. Now, I've decided to take a break from the meds to see how things hold up. Fingers crossed that the positive changes stick around. Feeling hopeful for what’s next!

I've been using Joyous for

I've been using Joyous for a bit now, and it's hands down the best online medical service I've tried. The whole process is super easy and quick, from getting advice to picking up my prescription. The healthcare professionals are really knowledgeable and genuinely care about what you need—they actually listen instead of just hurrying things along. Every time I've interacted with them, I've felt like they really have my back and make sure I know what's going on with my health. If you're on the hunt for reliable and accessible online healthcare, you should totally check out Joyous. You won't regret it.

Choosing Joyous was like finding

Choosing Joyous was like finding a lifeline I didn’t know I needed. Before, PTSD had me in its grip, leaving me sleepless and on edge, always looking over my shoulder. But now? I actually sleep through the night. It’s not just about sleeping, though. There’s this new sense of calm that wasn’t there before, allowing me to truly enjoy moments as they happen, without that dark cloud hanging over me. And the people at Joyous? They’re genuinely kind and supportive, making the experience even better. I didn't think life could feel this steady again, but here I am, and it’s all thanks to Joyous.

Joyous is really a great choice for me.

Joyous is really a great choice for me. I struggled with bad PTSD. This treatment has made a big difference in my life. I can sleep better now. I don’t feel worried all the time. It helps me stay in the present and I’m very thankfull for joyous. The staff is very kind and friendly too.

The medicine really helped me a lot

The medicine really helped me a lot, and the videos gave simple ways to manage the things hurting my mental health and wellbeeing.

Alright, so here's the deal

Alright, so here's the deal. I had this 3-week check-in with my clinician, hoping to hear when I'd start feeling better with my depression. She tells me it's about working through my issues, but I've got a chemical imbalance, so how am I supposed to do that? I've been in therapy for ages, and this isn't a "fix-yourself" kind of thing. The meds were helping my anxiety, but then they lowered the dose without telling me why. I reached out a few times, and they said I was messaging too much. Really? Just answer my question! And get this, they wanted me to toss my meds after canceling my subscription. I just refilled them! It's ridiculous. I paid for it, so I'm taking it. Done with them.