Insubuy.com

Is it your business? Click to claim your business profile!

Insubuy is not paying my claims

I helped my father procure medical insurance for his travel from Insubuy and even renewed it with additional premiums to maintain continued coverage. I came to know about insubuy from TV advertisement and thought it was reliable based on BBB rating.He was admitted to the hospital after going into ER with severe and what felt like life-threatening respiratory distress. Before the episode, He was recovering from a bout of covid he got in November 2022. The cold season was slowing recovery, and he was under constant respiratory stress. He had heavy congestion due to mucus and continued cough. He was treated on couple of occasions by local doctor with antibiotics, steroids and breathing treatments. (I should note here the insurance company did not honor any claims for these doctor's office visit either. The reason for rejection on one occasion stated that weight loss or obesity reduction surgery is not covered indicating how carelessly these claims are reviewed and they are just issuing blanket denial for any claims)His condition improved briefly. But in May 2023, he had increased breathing trouble and his doctor advised him to go to ** for admission and treatment. All the unpaid medical bills and the fact that insurance company hasn't honored their side of the deal has been causing severe mental distress and anxiety. My father is retired from a simple govt employment back in his home India, He has no means of paying for all these medical expenses and that was precisely the reason I had arranged to purchase the insurance coverage before travelling to US. At the hospital various tests were performed and he was treated mainly for breathing issues. He was administered antibiotics, steroids, and periodic breathing medications. He showed signs of pneumonia and debris in his lungs. These treatments slowly improved his condition. I have submitted all hospital records to the insurance company. Given his age and risk factors several tests were performed to test for heart failure. There was no conclusive diagnosis for heart failure but moderate aortic stenosis was noted. He was not treated for his heart condition. None of the doctors at the hospital ever established a cause of breathing issues he was experiencing. None of the treatments were directed towards that either. He has not had any major treatment before admission to the Hospital. Further, after his discharge following treatment for pneumonia and breathing issues, He hasn't had any recurrence. There are multiple places in the medical records where its clear that he was being treated for respiratory infection. There was just some speculation in the ** note about heart failure. The insurance is rejecting all claims stating it is complication of a preexisting condition. As explained above that has not been clearly established In any case the policy we purchased did cover acute onset of preexisting conditions. They are making all efforts to direct the claims towards a very narrow cause of rejection related to acute onset of preexisting condition that is Chronic or congenital. This is unfair and not accurate. Please help me resolve this dispute with insurance company to honor the claims for my fathers treatments.

This online service is so

This online service is so convenient and reliable. I've been using it for a while now, mainly during my trips to Florida for the snowbird season. I usually extend my Canadian Group Insurance for about 3 to 35 days each time I'm there. It covers my medical needs for the first 60 days of my travel. My routine usually involves two months in Florida during the fall, then back to Canada for Christmas, and finally, back to Florida in early January for another 3 to 3.5 months. Today, I needed to add 31 extra days of insurance, and guess what? It cost me only $6.88 per day! Can you believe that price? And the best part is, I did everything online in just 15 minutes. It's so simple and hassle-free.

I needed to buy travel health insurance

I needed to buy travel health insurance for my son's family coming from abroad to visit me this summer. Choosing the right plan online was hard. I called and talked to Taylor Pace from Insubuy. In just 10 minutes, we finished getting the insurance for a family of four. Thanks a lot, Taylor, for your fast help and making the process of buying travel health insurance from Insubuy so easy and simple.

I needed to get a new insurance policy for my mother

I needed to get a new insurance policy for my mother and called customer service. Mia Bussing assisted me and made the contract terms very clear. She explained everything in plain simple English and was very friendly. She was professional, and the whole process was handled in under 10 minutes. Thanks, Mia.

Worked with John (JM) to buy insurance for my mom.

Worked with John (JM) to buy insurance for my mom. What a pleasur it was talking to a helpfull, super patient and highy knowledgable customer service representative/insurance agent. Great sense of humor too despite being a COWBOYS fan.

Katy helped me with all my inquiries really kindly!

Katy helped me with all my inquiries really kindly! I am glad to be a returning customer to Insubuy for my trips to Europe. Their insurance was simple to buy, extend, and shorten (when necessary). I highly reccomand! Thanks!

Katie is a great help with visitor insurance.

Katie is a great help with visitor insurance. She helped me with the process and told me the difference between primary and secondary insurance very well. I will recommend her and Insubuy to my freinds and family!

Mía Bussing, I appreciate your assistance

Mía Bussing, I appreciate your assistance with buying the travel medical insurance for my trip to Colombia, and for showing me how to use the app to keep my documents handy. You really look after your clients.

This company be so trusty for

This company be so trusty for gettin' travel and US insurance. I always go to 'em and never look elsewhere. When I claim insurance with 'em, gettin' money back ain't too much of a hassle.

Katie, the agent from Insubuy helped me a lot by

Katie, the agent from Insubuy helped me a lot by explaining the right policy and choices. Getting an insurance policy was easy with Katie’s help on the phone. Thank you, Katie.

My opinion on the company is that

My opinion on the company is that Byron Preston was very helpful in figuring out which policy to buy and helped me on the phone as I filled out the online application.

Today, I had the pleasure of talking

Today, I had the pleasure of talking to a rep named Katie. She was really nice and knew a lot about stuff. Katie's great help deserves a thumbs up.

I talked to Katie, she was really knowledgable.

I talked to Katie, she was really knowledgable. She was very patiante to listen to my requirement and gave me suitable options.

I worked with Kate who got me insurance in under 10

I worked with Kate who got me insurance in under 10 minutes. It was easy and I've used Insubuy before. Good experience.

I figure Kati may be one of Insubuy's star sales agents

I figure Kati may be one of Insubuy's star sales agents... She sure did a good job for me. Lately, as I've gotten older, finding good travel insurance has been tough. This year, after two days of searching online, I remembered Insubuy. Last time, it was confusing, but at least I found a decent plan. So today I called again, expecting confusion, but got Kati instead. She understood what I needed quickly, patiently explained things clearly, and even saved me some money with a better plan. Now, when my elderly friends complain about expensive and limited insurance, I'll tell them about Kati and Insubuy, and how they gave me hope for easier travel insurance searches.

Insubuy insurance is a scam!

Yes, Insubuy is a scam . When I tried to call world trips and they claimed I bought it from insubuy. I called them to cancel and they wanted to talk about how many TV's I have in my house, and all these other things, and not addressing my insurance. I'm not sure if they are insurance, but they are a scam. Stay away!!! I thought I was buying my health insurance thru world trips, but it was really this scam company called insubuy. When I tried to call them to cancel, they wanted to talk about others things like how many TV's do I have in my home, what about my cellphone service. IMG was also scammy!!! Stay away. Lucky my credit card company is giving me back the $600 I paid from this scam of a company for health insurance. I'm so glad I cought this before my trip