Reviews Summary

Hop! Insurance has a 4.7 - star rating from 20 reviews, indicating a high level of customer satisfaction!

5 stars
16 reviews
4 stars
3 reviews
3 stars
0 reviews
2 stars
0 reviews
1 stars
1 review
Rating (1.0)

About company

Hop Travel is dedicated to ensuring the best travel insurance experience for its members, prioritizing their financial well-being during unexpected events. With a variety of plans, they offer real-time claims payment and guaranteed cashless experiences, minimizing concerns about medical expenses or trip cancellations. The experienced and passionate team at Hop Travel is committed to delivering exceptional service, with 24/7 availability for immediate assistance in emergencies. Collaborating with a global network of medical providers, they ensure members receive top-notch care worldwide. Recognizing the diverse needs of travelers, Hop Travel provides a range of plans tailored to suit every type of journey, aiming to offer flexibility and peace of mind.

Key Details:

  • Location: The company is headquartered in Orlando, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2022.

Customer reviews

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avatar
(1.0)
I invested significantly in Hop! Insurance's

I invested significantly in Hop! Insurance's VIP plan, seeking robust coverage for my mother's visit to the US. Unfortunately, when she fell ill and required emergency care due to severe chills, the experience turned into a financial nightmare. Despite the assurance of comprehensive coverage, I was blindsided by a staggering $10,000 hospital bill. To my dismay, Hop denied the claim, asserting my mother's hypertension as a pre-existing condition linked to the urinary tract infection (UTI). The arbitrary nature of Hop's decision is deeply troubling. Their broad assertion that hypertension automatically predisposes someone to UTIs lacks scientific support and overlooks the complex factors contributing to these conditions. This dismissive approach not only left me burdened with an unjust financial strain but also eroded my trust in the insurance system's core purpose—to provide essential healthcare support in times of need. Hop! Insurance's actions reveal a callous disregard for policyholders' well-being, prioritizing profit over customer interests. This experience serves as a cautionary tale, urging potential customers to exercise extreme care before entrusting their healthcare coverage to Hop. The consequences of such a decision could prove to be a costly mistake, leaving individuals grappling with the aftermath for years.

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(5.0)
I recently enrolled in INF insurance,

I recently enrolled in INF insurance, and I am content with my choice. Throughout my exploration of insurance alternatives, INF emerged as a reliable provider, meeting my expectations adequately. INF insurance demonstrates a comprehension of the significance of customer contentment, maintaining a satisfactory level of customer service. Notably, INF insurance provides an extensive array of coverage options, encompassing Precoverage. Despite their reliable service and coverage, INF insurance remains competitive in pricing, delivering commendable value for the coverage provided.

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(4.0)
After looking for insurance

After looking for insurance for hours, I eventually chose HOP ULTRA PLUS before coming to the United States for a month. I found out about INF plans through a popular social media platform in China. It's simple to compare plans, pick one, and buy it on INF's website. It's supposed to be easier than other insurance options if you need to use it in the States, although I hope I won't have to.

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(4.0)
We were exploring various choices

We were exploring various choices for our parents coming from India to the US. This was our first time doing this research. What I found great about Hop is that their user agreements were simple and easy to understand. Moreover, their plans and prices are quite reasonable. Additionally, I found the overall app experience to be really really nice. I will definitely suggest this to others.

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(5.0)
This is the third time I have bought INF insurance.

This is the third time I have bought INF insurance. One of the minor claims was because of my bad English, which caused a small problem with the claim papers. However, the Chinese consultant from INF helped me all through the claim process, and I am very thankful for her and her leadership's support. If I have friends who need travel insurance, I will strongly suggest INF to them.

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(5.0)
Hop is a solid company offering

Hop is a solid company offering a comprehensive travel risk plan. It covers a wide range of aspects you might encounter during your travels. The options available are satisfactory, allowing you to choose what suits you best. The online support is notably fast and responsive. Their representatives diligently monitor your plan and provide timely assistance.

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(5.0)
I really like the UX on Hop!

I really like the UX on Hop!, feels like a big upgrade from before. Especially, I like how fast I can make a quote, and how the terms make more sense now (as someone who has no experience the health insurance industry in the US).

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(5.0)
I picked this insurance for my mom

I picked this insurance for my mom who is visiting us in the US. The service has been really good and the team is quick to reply. They offer nice plans and simple choices to look at for various travel needs.

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(5.0)
Great experience buying insurance online

Great experience buying insurance online. Completely automated. After I bought it, I needed to change the start date. They fixed it within minutes of my ask via email, no call needed. Awesome help!

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(5.0)
This is the second time I signed up

This is the second time I signed up for this health insurance for my visiting parents from India and it includes everything. Very useful and takes care of all basic needs. Strongly suggest it.

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(5.0)
Hop!

has decent coverage for my dad's trip in the US and it's simple to ask for help through WhatsApp. Connecting with their customer service team is also straightforward.

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(5.0)
Great agents! We had a few problems

Great agents! We had a few problems with our quote, but they fixed it all. In the end, we got better coverage than we first planned and saved us some cash too.

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(5.0)
This is my second time using this

This is my second time using this health insurance for my visiting parents from India and it covers everything. Very helpful and covers all basic necessities.

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(5.0)
The website is easy to navigate and

The website is easy to navigate and the custom service answered my questions promptly. Overall, it's a good choice for travel insurance with B2 visa.

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(5.0)
This insurance is quite good for when

This insurance is quite good for when your parents are visiting the US. It offers decent coverage, and most hospitals and servises are included.

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(5.0)
Excellent service providing everything needed for visitors

Excellent service providing everything needed for visitors. Traveling feels safe and comfortable, knowing all situations are handled with Hop.

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(5.0)
Great time buying insurance online.

Great time buying insurance online. All done automatically. After purchase, needed to change start date. Sorted fast via email. Good help!

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(5.0)
Hop! coverage is nice for my dad's trip in

Hop! coverage is nice for my dad's trip in the US and simple to get help through what's app. easy to reach customer team.

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(4.0)
After reading some of the reviews

After reading some of the reviews, I'm eager to start my travel journey. I looking forwad to give it a try.

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(5.0)
The company is great!

The company is great! I'm new to it but I have a feeling I'll stick around. They're doing a great job.

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