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Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Giftly is 713 out of 1037 best companies in Shopping & Fashion on RealReviews.io

Customer reviews

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Summary

Giftly has a 3.9 - star rating from 115 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    63%

    70 reviews

    70 reviews

  • 4 stars

    9%

    11 reviews

    11 reviews

  • 3 stars

    4%

    5 reviews

    5 reviews

  • 2 stars

    4%

    5 reviews

    5 reviews

  • 1 stars

    20%

    24 reviews

    24 reviews

  • A

    Alysha S.

    1 reviews

    Canada

    I sent a gift card two years ago to a former worker

    I sent a gift card two years ago to a former worker and he couldn’t find the email. I reached out to support and they helped me immediately! It was really apreciated.

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  • D

    Dixie

    1 reviews

    United States

    I live far from my mom

    I live far from my mom, and there aren’t many options near her with online services. It was great to find a way to get her a gift card for her go-to breakfast spot.

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  • C

    Carole

    1 reviews

    United States

    I really liked that we were able to make this gift fit a “theme”

    I really liked that we were able to make this gift fit a “theme” while still letting the person enjoy it in any way they prefered. Very simple and handy process.

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  • N

    Niegara George

    1 reviews

    United States

    My experience was really good since I could buy

    My experience was really good since I could buy the gift card without leaving home. My coworker enjoys their food, and she was super happy with her Bday gift.

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  • V

    Victoria

    1 reviews

    I didn’t have to use my normal In and Out

    I didn’t have to use my normal In and Out, but I needed to get 2 certificates for my Assistants for their good work, so I went online and it was so simple!

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  • s

    sally

    1 reviews

    I had no idea about this service before

    I had no idea about this service before, and it was really simple to use. My Grandson got it in just a few mins! Plus, he sent back a thank-you right away!

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  • M

    Mona H.

    1 reviews

    United States

    The Giftly website is simple to navigate and my

    The Giftly website is simple to navigate and my sister got her gift card in her email right when promised. It’s great to be able to send it through email.

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  • M

    Mary Dilworth

    1 reviews

    Great present for my sister while she gets better.

    Great present for my sister while she gets better. Since I can't be there to make her food, letting her enjoy a flavor of her new town seemed just right.

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  • M

    Mary R

    1 reviews

    Giftly gave me a way to assist

    Giftly gave me a way to assist a graduate on his big day. The gift arrived as asked, and I got an e-thanks, plus word that Aiden got his gift.

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  • S

    Samantha

    1 reviews

    United States

    The site was simple to use and let me order without any trouble.

    The site was simple to use and let me order without any trouble. They even assited me in making the gift card special for my friend. Thanks!

    0 comments

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  • C

    Cindi.

    1 reviews

    United States

    Placing my first order was simple

    Placing my first order was simple and when I didn’t receive a confirmation email, a very helpful and kind staff member quickly assisted me!

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  • A

    Alan Snyder

    1 reviews

    United States

    Simple to order, but I should have picked

    Simple to order, but I should have picked a card instead of an email. Now I realize you send a real card, which will take 10-12 days.

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  • A

    Anonymous

    1 reviews

    United States

    The first order was simple and when I didn’t

    The first order was simple and when I didn’t receive an email to confirm, a very helpful and kind staff member assisted me quickly!

    0 comments

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  • S

    Sandra

    1 reviews

    United States

    Being able to order and get it by email is really

    Being able to order and get it by email is really handy...plus the cute card you can add with a note for the person getting it.

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  • D

    Demika

    1 reviews

    United States

    This was a present for my friend.

    This was a present for my friend. And it came through text..she could open it anytime. Very easy to use and perfect for her.

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  • L

    Linda A.

    1 reviews

    United States

    Nice service for those moments you forget

    Nice service for those moments you forget to send a gift. I used it when my granddaugher graduated. Really helped me out!!!

    0 comments

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  • M

    Matt

    1 reviews

    United States

    Excellent customer service!

    Excellent customer service! They responded fast and gave a solution right away. Appreciate it a lot! Colleen was amazing!

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  • L

    Lisa

    1 reviews

    Super simple.

    Super simple. Definitely gonna use again. Recommend the person getting the gift to get more info on the restaurant/item.

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  • K

    Kk

    1 reviews

    United States

    It was simple to pick the cards I liked.

    It was simple to pick the cards I liked. The cards arrived on time. I was really happy. I would definetly suggest giftly

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  • A

    Anonymous

    1 reviews

    United States

    Really a simple and nice time using the giftly app

    Really a simple and nice time using the giftly app. Found just what I wanted for my daughter’s 33rd Birthday present!

    0 comments

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  • J

    Judith

    1 reviews

    Super simple to buy a gift

    Super simple to buy a gift card and send it out. The ease of redeeming it was a big plus too. Would buy from again.

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  • M

    Marlon34

    1 reviews

    Almost Perfect Service

    I was initially hesitant, wondering: is Giftly reliable? Tried it for my mom's surprise gift, and boy, did it deliver! The variety was splendid, and she cherished the choice I made for her. My tiny qualm? The notification was delayed by 12 minutes. Still, the overall experience was enjoyable. Would recommend it to anyone looking for a hint of personal touch. Solid 4/5! 😀

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  • B

    Bobby

    1 reviews

    Authentic Gift-Giving Experience

    When I first stumbled upon it, I asked myself: is Giftly real? My skepticism vanished when I sent my bestie a tailored gift for her spa day. She was thrilled! 🎉 The process was mostly seamless. My only gripe? The website took a bit to load. Regardless, it's a charming platform that makes gifting unique. A definite 4 out of 5 from me!

    0 comments

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  • A

    Anonymous

    1 reviews

    United States

    It’s really handy to get gift cards for different stores in one place.

    It’s really handy to get gift cards for different stores in one place. They could make it more clear when you look at the cards which ones are free and which ones have a fee. Maybe some spots could offer discount cards like Discover Card, where you can get a $50 card for $45.

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  • A

    Anne

    1 reviews

    The handling of the gift certificate could

    The handling of the gift certificate could have been swifter, with a 5-day delay that fell short of my expectations. While it missed the New Year's Eve deadline, my loved ones managed to utilize it for an early Valentine's Day and anniversary celebration two days later.

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  • C

    Cathy

    1 reviews

    I enjoyed how easy it was to send a gift

    I enjoyed how easy it was to send a gift card to my friend who helped with my wedding. However, there was a small tech problem and he didn't get it. Not sure whose fault it was. When I contacted support, they fixed it fast by sending it again.

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  • a

    annjay

    1 reviews

    I faced a problem when trying to get gift

    I faced a problem when trying to get gift cards for my Grandchildren since their rules on fraud are very tight. However, the problem got fixed, and I will buy from them again as they care for their clients.

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  • P

    Phyllis

    1 reviews

    United States

    Make sure to double/check how well

    Make sure to double/check how well your platform works and how accurate it is. After I bought a gift card, I kept getting alerts to finish the transaction, even though it was already PENDING at my bank.

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  • A

    Anonymous

    1 reviews

    The card and accompanying

    The card and accompanying gift card arrived at my friend's place promptly, and she was able to send me a thank-you card through the site. The entire process was hassle-free and convenient.

    0 comments

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  • J

    Joan

    1 reviews

    The purchasing process was

    The purchasing process was smooth and enjoyable. However, the recipient faced challenges accessing the gift sent through a text message. Despite this, the overall experience was pleasant.

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Rating on other websites

  • Trustpilot

    4.1

  • Better Business Bureau

    1.6

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Giftly is 713 out of 1037 best companies in Shopping & Fashion on RealReviews.io

About Giftly

Giftly.com stands out as a modern and convenient online gifting service. Launched in 2012, it offers a refreshing alternative to traditional paper gift cards. With the Giftly app, customers enjoy a seamless experience in purchasing and sending personalized digital gift cards. This service caters to various occasions, ensuring users can find the perfect gift for any event. Giftly's approach to gifting is straightforward and user-friendly, aiming to simplify the gift-giving process. The emphasis on personalization and the ease of digital delivery make Giftly a go-to choice for those looking to send thoughtful, tailored gifts in a digital format.

Range of Gift Options

What is Giftly? The company provides an extensive range of gift options, catering to various preferences and occasions. The service allows customers to send redeemable virtual gift cards to over 200 popular stores, restaurants, and service providers. This variety ensures recipients can choose where and how to use their gifts, adding a personal touch to every card sent.

One of the most interesting and progressive features is the gift customization option. How does it work? Select one or more gifts and add custom messages, images, videos, and other options. You can also cooperate with other people to buy an expensive gift for someone you care about. The site has many thematic sections dedicated to certain holidays or national events.

Is Giftly safe? Yes. From a security standpoint, Giftly takes user safety seriously. It employs industry-standard secure protocols, such as SSL technology and AES encryption, to protect customer information. All transactions are secure and compliant with PCI standards, giving users peace of mind when purchasing and sending gift cards.

In terms of user feedback, Giftly has received mixed reviews. Some customers praise the service for its ease of use, flexibility, and the joy it brings to recipients. On the other hand, there are concerns about service fees and the nature of the gift cards, which are akin to a cash transfer rather than tied to specific businesses. Despite these mixed sentiments, Giftly's commitment to providing a diverse and secure gifting experience remains evident​​​​​​.

User-Friendly Website Experience

Is Giftly a scam? No! Giftly.com is renowned for its user-friendly website experience, making finding and personalizing gift cards easy and enjoyable. The website's layout is intuitively designed, allowing users to navigate the various gift card options effortlessly. Whether you're looking for a gift card for a specific store, restaurant, or a more general experience, the search functionality is streamlined and efficient.

Personalizing gift cards on Giftly is a standout feature. Users can add personal messages, choose unique designs, and even upload personal photos or videos to make the gift card more special and meaningful. This level of customization ensures that each gift card is not just a transaction but a personal gesture of kindness and thoughtfulness.

Moreover, Giftly extends its user-friendly approach to mobile users as well. The website's mobile-responsive design ensures a seamless experience across all devices. Digital delivery options like email and text make it convenient to send gift cards instantly, which is especially useful for last-minute gifts. The digital nature of these gift cards means that they can be used immediately upon receipt, adding to the convenience factor.

Flexible Pricing and Payment Solutions

Giftly.com offers flexible pricing and payment solutions, catering to a wide range of budgets and preferences (from $5 to $1000+). The Giftly gift card allows customers to choose from different denominations, ensuring that there is an option suitable for every budget. Whether you're looking for a small token of appreciation or a more substantial gift, Giftly accommodates all needs with its flexible denomination options.

Regarding payment methods, Giftly accepts various options, making it convenient for users to purchase gift cards. From credit and debit cards to more modern payment solutions, the platform ensures the payment process is as hassle-free as possible. This flexibility in payment methods underscores Giftly's commitment to providing a user-centric experience.

For those looking to save on their purchases, the platform occasionally offers Giftly discount code offers. These codes provide an excellent opportunity to purchase gift cards at a reduced price, adding value to the gifting experience. It's always a good idea to look out for these discount codes, especially during holiday seasons or special promotions, to maximize your gifting budget.

Delivery and Redemption Options

Let's continue this Giftly review! This service offers a streamlined and efficient digital delivery system for its gift cards, making it a convenient choice for both the sender and the recipient. When a gift card is purchased, it can be sent directly to the recipient via email or text message, offering immediate and hassle-free delivery. This digital delivery ensures that gifts can be sent and received anywhere, anytime, making it ideal for last-minute gifting or reaching out to loved ones across distances.

The timeframe for digital delivery is one of Giftly's standout features. In most cases, gift cards are delivered almost instantaneously. This speed of delivery is particularly appreciated in time-sensitive situations, like birthdays or anniversaries, that may have slipped the mind until the last moment.

Recipients of Giftly gift cards have a straightforward process for redeeming their gifts. They can spend their gift at the suggested business or elsewhere, as the funds are not locked to a specific merchant. This flexibility in redemption adds to the appeal of Giftly, as it empowers recipients to use their gift in a way that best suits their needs or preferences. Additionally, Giftly promo codes can enhance the gift experience by offering discounts or special deals.

Customer Support Services

Giftly's customer support services are designed to ensure a satisfying and hassle-free experience for both purchasers and recipients of gift cards. This approach is evident in the various options and flexibility they offer.

Regarding pricing, Giftly allows customers to choose from different denominations for their gift cards. This flexibility ensures a suitable option for every budget, making the service accessible to many customers. Additionally, the variety of payment methods accepted by Giftly adds to the convenience, allowing customers to use their preferred payment method.

Giftly coupons are another feature that enhances the customer experience. These coupons offer discounts on purchases, making gifting more affordable and accessible. It's worth noting that these coupons can sometimes be found through promotions or special events, providing additional savings opportunities for customers.

Regarding customer feedback, Giftly reviews and complaints are crucial in shaping the service. Giftly takes customer feedback seriously to improve its offerings and address ongoing issues. This commitment to customer satisfaction is reflected in their responsive and helpful customer support team, readily available to assist with any inquiries or concerns.

Security and Privacy Protocols

Is Giftly legit? Yes! Giftly's commitment to security and privacy is critical to its service, particularly in digital gift card delivery and redemption. Understanding the need for robust security measures in today's digital landscape, Giftly employs several protocols to safeguard user data and transactions.

Firstly, the delivery of digital gift cards via Giftly is secured through end-to-end encryption. It means that from the moment a gift card is purchased to the point it is delivered to the recipient's inbox, all data is encrypted to prevent unauthorized access. This encryption is crucial, especially when sensitive financial information is involved.

The timing of the digital gift card delivery is almost instantaneous, which adds to the convenience and reduces the window of opportunity for any potential security breaches during transmission. Once the recipient receives the gift card, they can redeem it easily and confidently, knowing their transaction is protected.

Is Giftly real? Sure! Giftly's website and app are fortified with Secure Socket Layer (SSL) technology, a standard security protocol for establishing encrypted links between a web server and a browser. This technology ensures that all data between the web server and browsers remains private and integral.

Is Giftly reliable? Yes! Furthermore, Giftly takes privacy seriously. They have clear policies regarding collecting, using, and sharing personal information. They ensure that customer data is not shared with third-party organizations without consent, maintaining the privacy and anonymity of their users. Giftly reviews often highlight the reliability and security of the service, with many users expressing satisfaction with the level of safety and privacy maintained throughout their experience.

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