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Shopping & Fashion

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Giftly is 657 out of 915 best companies in Shopping & Fashion on RealReviews.io

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Summary

Giftly has a 3.8 - star rating from 106 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    61%

    62 reviews

    62 reviews

  • 4 stars

    10%

    11 reviews

    11 reviews

  • 3 stars

    4%

    5 reviews

    5 reviews

  • 2 stars

    4%

    5 reviews

    5 reviews

  • 1 stars

    21%

    23 reviews

    23 reviews

  • B

    BILL

    1 reviews

    Regrettably, the experience was

    Regrettably, the experience was less than satisfactory. The process of accessing the gift card proved to be cumbersome and, frankly, somewhat invasive with unnecessary data collection. A direct gift card from the venue would have been far preferable. Reconsidering future purchases with Gift.ly due to the confusing registration hoops my father had to navigate.

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  • S

    Shirmila Yadav

    1 reviews

    India

    I bought a photo braclet in febuary and paid 2000

    I bought a photo braclet in febuary and paid 2000 rupees on 22 february. It's 10 april now and I still haven't got my order.

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  • S

    Sarah

    1 reviews

    Not really a gift card. Just a suggestion and process for reimbursement

    This is an annoying gift to receive. It’s not really even a gift card to the store. It’s basically a suggestion that you buy something at a store. It’s a lot of unnecessary steps to receive a gift. You have to go in and either put in your bank account info to have the money deposited to your account in 2-3 days or apply for a visa gift card to be delivered to your home in 2 weeks. It’s not a gift card that you van take to a store and use. It’s basically just a task to do to apply to get the money if you want it. It feels like it’s meant to frustrate people to the point that they never redeem it. My daughter received it as a gift and we went to the store, and excited to spend the gift card and in reality, it turned out I just had to pay for the stuff and in 2 weeks I’ll receive a visa gift card. And those usually cost a few dollars to actually redeem. I will never give this as a gift

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  • L

    Leppy

    1 reviews

    United States

    Nightmare

    Do not waste your time or money buying this card. They either need your bank account to put the money in or they gave you a gift card that works nowhere. My kids bought it for me to use at a restaurant. They got charged at least 20% for even buying the card which I have no idea why they would even do that. Give the person cash or go straight to the source to buy the credit card or get a credit card from Visa or MasterCard directly from the source stay away from this merchant. There is no need to go through a third-party go to the direct source. If you have any problems, there is nobody to call you have to email and be bothered with a computer and then somebody eventually gets back to you. Nightmare if I could give it no stars I would. Date

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  • J

    Jeff

    1 reviews

    They should be called GRIFTLY

    Quite a nifty concept, ask people to pay your company to get their personal information, harvest it and sell it. Not a real gift card. Once they've already gotten the personal information of the gifter, now you have a couple of generous ways to get your money. Opt for a Visa gift card but no deal if you don't put in your email and phone number and confirm it. Or even better, opt for a direct deposit for which you need to provide names, phone numbers as well as email (confirmed of course) and bank account number and routing number. Niiiiiiice.

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  • R

    Rhonda E Marlow

    1 reviews

    United States

    Upset Customer

    Do not use Giftly took 3 weeks to received a gift card after purchasing the a email stating to activate card you have to send then your banking account information after doing so you will receive another email how to activate your card in order to use for purchases I asked for a refund that stated in a email sent back to.me it would a refund would be credited back to my account. Never happened. This went on for over a month never received refund or a gift caed to be used to.purchase anything. 5his is a total scam I was ripped of for $35.00

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  • D

    Deb

    1 reviews

    United States

    Total Scam

    My husband received a giftly gift card to one of our favorite restaurants. When we tried to use it at the establishment, we were told that they do not accept gift cards from a third party and that they believed it was a scam. When clicking into the confirmation email, it just put us into a loop of having to put in his email address and it asking him to buy a gift card. Would never use this company. The person who gifted the certificate is now trying to get a refund. Horrible experience for all. Stay away.

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  • S

    Susan

    1 reviews

    United States

    Do Not Purchase

    Ok so firstly the person buying the gift card is basically giving their money to the CEO of this company interest FREE. The receiver has to request the money and hope the money comes via your bank. My bank never received my money from this company. Gifty made it so difficult I gave up and Giftywalked away with my money!

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  • A

    Anonymous

    1 reviews

    Low rent outfit

    Sent a giftly egift and a week later they threatened to cancel it unless I sent them additional info (why approve in the first place?). I sent the info as requested and they cancelled it anyway. Never even contacted me to explain either. Pathetic. Do yourself a favor and use a more reputable company for egifts.

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  • g

    gregory

    1 reviews

    The redemption process proved

    The redemption process proved overly intricate for my elderly parents. Opting for a printed card seemed logical, only to discover that online redemption essentially meant mailing them a physical card. The complexity detracted from the user-friendly experience I anticipated.

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  • C

    Catheryn

    1 reviews

    United States

    Such a pain

    Such a lame thing for this business to be selling gifts that you basically have to turn into cash by transferring to another account. Not at all convenient. Also seams like a scam as the businesses they are "selling" for did not authorize them to use this service.

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  • A

    Anonymous

    1 reviews

    United States

    BEWARE AND DO NOT BUY THEIR CARDS!!!

    The cards don't allow you to do much; they don't compute for the actual amount in a restaurant and it took me MANY EMAILS TO GET A STRAIGHT ANSWER. There are so many other ways to send a monetary gift, BUT NOT THIS COMPANY!

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  • A

    Anonymous

    1 reviews

    Don't recommend using Giftly.

    Don't recommend using Giftly. Wanted to send a food card to family in hospital. Couldn't. Said phone number wasn't US. Arizona's in US. Website's not good. Better to avoid!

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  • A

    Anonymous

    1 reviews

    This is a scam

    My conpany dont use gift cards yet this site is selling gift cards for my copany. Dont trust them. They are scamming people outta their money and selling fake giftcards

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  • A

    Anonymous

    1 reviews

    United States

    frustration

    two gifts. could not get full use of gift amount on one gift ,and a significant $ birthday gift to my son was not received. huge disappintment

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  • B

    Brian

    1 reviews

    I ordered the gift card

    I ordered the gift card, and my aunt is having problems getting it to load so she can redeem it. bad bad bad

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Rating on other websites

  • Trustpilot

    4.1

  • Better Business Bureau

    1.6

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Giftly is 657 out of 915 best companies in Shopping & Fashion on RealReviews.io

About Giftly

Giftly.com stands out as a modern and convenient online gifting service. Launched in 2012, it offers a refreshing alternative to traditional paper gift cards. With the Giftly app, customers enjoy a seamless experience in purchasing and sending personalized digital gift cards. This service caters to various occasions, ensuring users can find the perfect gift for any event. Giftly's approach to gifting is straightforward and user-friendly, aiming to simplify the gift-giving process. The emphasis on personalization and the ease of digital delivery make Giftly a go-to choice for those looking to send thoughtful, tailored gifts in a digital format.

Range of Gift Options

What is Giftly? The company provides an extensive range of gift options, catering to various preferences and occasions. The service allows customers to send redeemable virtual gift cards to over 200 popular stores, restaurants, and service providers. This variety ensures recipients can choose where and how to use their gifts, adding a personal touch to every card sent.

One of the most interesting and progressive features is the gift customization option. How does it work? Select one or more gifts and add custom messages, images, videos, and other options. You can also cooperate with other people to buy an expensive gift for someone you care about. The site has many thematic sections dedicated to certain holidays or national events.

Is Giftly safe? Yes. From a security standpoint, Giftly takes user safety seriously. It employs industry-standard secure protocols, such as SSL technology and AES encryption, to protect customer information. All transactions are secure and compliant with PCI standards, giving users peace of mind when purchasing and sending gift cards.

In terms of user feedback, Giftly has received mixed reviews. Some customers praise the service for its ease of use, flexibility, and the joy it brings to recipients. On the other hand, there are concerns about service fees and the nature of the gift cards, which are akin to a cash transfer rather than tied to specific businesses. Despite these mixed sentiments, Giftly's commitment to providing a diverse and secure gifting experience remains evident​​​​​​.

User-Friendly Website Experience

Is Giftly a scam? No! Giftly.com is renowned for its user-friendly website experience, making finding and personalizing gift cards easy and enjoyable. The website's layout is intuitively designed, allowing users to navigate the various gift card options effortlessly. Whether you're looking for a gift card for a specific store, restaurant, or a more general experience, the search functionality is streamlined and efficient.

Personalizing gift cards on Giftly is a standout feature. Users can add personal messages, choose unique designs, and even upload personal photos or videos to make the gift card more special and meaningful. This level of customization ensures that each gift card is not just a transaction but a personal gesture of kindness and thoughtfulness.

Moreover, Giftly extends its user-friendly approach to mobile users as well. The website's mobile-responsive design ensures a seamless experience across all devices. Digital delivery options like email and text make it convenient to send gift cards instantly, which is especially useful for last-minute gifts. The digital nature of these gift cards means that they can be used immediately upon receipt, adding to the convenience factor.

Flexible Pricing and Payment Solutions

Giftly.com offers flexible pricing and payment solutions, catering to a wide range of budgets and preferences (from $5 to $1000+). The Giftly gift card allows customers to choose from different denominations, ensuring that there is an option suitable for every budget. Whether you're looking for a small token of appreciation or a more substantial gift, Giftly accommodates all needs with its flexible denomination options.

Regarding payment methods, Giftly accepts various options, making it convenient for users to purchase gift cards. From credit and debit cards to more modern payment solutions, the platform ensures the payment process is as hassle-free as possible. This flexibility in payment methods underscores Giftly's commitment to providing a user-centric experience.

For those looking to save on their purchases, the platform occasionally offers Giftly discount code offers. These codes provide an excellent opportunity to purchase gift cards at a reduced price, adding value to the gifting experience. It's always a good idea to look out for these discount codes, especially during holiday seasons or special promotions, to maximize your gifting budget.

Delivery and Redemption Options

Let's continue this Giftly review! This service offers a streamlined and efficient digital delivery system for its gift cards, making it a convenient choice for both the sender and the recipient. When a gift card is purchased, it can be sent directly to the recipient via email or text message, offering immediate and hassle-free delivery. This digital delivery ensures that gifts can be sent and received anywhere, anytime, making it ideal for last-minute gifting or reaching out to loved ones across distances.

The timeframe for digital delivery is one of Giftly's standout features. In most cases, gift cards are delivered almost instantaneously. This speed of delivery is particularly appreciated in time-sensitive situations, like birthdays or anniversaries, that may have slipped the mind until the last moment.

Recipients of Giftly gift cards have a straightforward process for redeeming their gifts. They can spend their gift at the suggested business or elsewhere, as the funds are not locked to a specific merchant. This flexibility in redemption adds to the appeal of Giftly, as it empowers recipients to use their gift in a way that best suits their needs or preferences. Additionally, Giftly promo codes can enhance the gift experience by offering discounts or special deals.

Customer Support Services

Giftly's customer support services are designed to ensure a satisfying and hassle-free experience for both purchasers and recipients of gift cards. This approach is evident in the various options and flexibility they offer.

Regarding pricing, Giftly allows customers to choose from different denominations for their gift cards. This flexibility ensures a suitable option for every budget, making the service accessible to many customers. Additionally, the variety of payment methods accepted by Giftly adds to the convenience, allowing customers to use their preferred payment method.

Giftly coupons are another feature that enhances the customer experience. These coupons offer discounts on purchases, making gifting more affordable and accessible. It's worth noting that these coupons can sometimes be found through promotions or special events, providing additional savings opportunities for customers.

Regarding customer feedback, Giftly reviews and complaints are crucial in shaping the service. Giftly takes customer feedback seriously to improve its offerings and address ongoing issues. This commitment to customer satisfaction is reflected in their responsive and helpful customer support team, readily available to assist with any inquiries or concerns.

Security and Privacy Protocols

Is Giftly legit? Yes! Giftly's commitment to security and privacy is critical to its service, particularly in digital gift card delivery and redemption. Understanding the need for robust security measures in today's digital landscape, Giftly employs several protocols to safeguard user data and transactions.

Firstly, the delivery of digital gift cards via Giftly is secured through end-to-end encryption. It means that from the moment a gift card is purchased to the point it is delivered to the recipient's inbox, all data is encrypted to prevent unauthorized access. This encryption is crucial, especially when sensitive financial information is involved.

The timing of the digital gift card delivery is almost instantaneous, which adds to the convenience and reduces the window of opportunity for any potential security breaches during transmission. Once the recipient receives the gift card, they can redeem it easily and confidently, knowing their transaction is protected.

Is Giftly real? Sure! Giftly's website and app are fortified with Secure Socket Layer (SSL) technology, a standard security protocol for establishing encrypted links between a web server and a browser. This technology ensures that all data between the web server and browsers remains private and integral.

Is Giftly reliable? Yes! Furthermore, Giftly takes privacy seriously. They have clear policies regarding collecting, using, and sharing personal information. They ensure that customer data is not shared with third-party organizations without consent, maintaining the privacy and anonymity of their users. Giftly reviews often highlight the reliability and security of the service, with many users expressing satisfaction with the level of safety and privacy maintained throughout their experience.

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