Visit write review

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Giftly is 713 out of 1037 best companies in Shopping & Fashion on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By location relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

Giftly has a 3.9 - star rating from 115 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    63%

    70 reviews

    70 reviews

  • 4 stars

    9%

    11 reviews

    11 reviews

  • 3 stars

    4%

    5 reviews

    5 reviews

  • 2 stars

    4%

    5 reviews

    5 reviews

  • 1 stars

    20%

    24 reviews

    24 reviews

  • A

    Anita

    1 reviews

    While looking for restaurant

    While looking for restaurant gift cards, I came across Giftly and was intrigued by its universal usability. However, the $7 fee seemed excessive. I might opt for specific restaurant cards in the future to avoid this charge. Nonetheless, I anticipate using the service again due to its convenience.

    0 comments

    Replying to Anita

    The comment must be at least 10 characters.

  • K

    Kristina

    1 reviews

    It was a really good experience.

    It was a really good experience. I'd never done it before, but it was simple and easy. The person I sent it to received it immediately and quickly thanked me. I haven’t heard how well it worked for her since I gave her money for GrubHub, but I hope it goes as smoothly.

    0 comments

    Replying to Kristina

    The comment must be at least 10 characters.

  • J

    John

    1 reviews

    United States

    The ordering and payment process is simple

    The ordering and payment process is simple, and you get notified when the recipient opens the gift. If they don't open it, you can send it another way since it might have ended up in their junk mail. Plus, you get a thank you note in return. Really creative service!

    0 comments

    Replying to John

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    United States

    I've used Giftly multiple times.

    I've used Giftly multiple times. When you want to send a present but can't decide what to choose, a gift card is always a good option, especially when it gets emailed. I have friends living in different states, and with so many choices, this is just what I needed!

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • N

    Nancy

    1 reviews

    United States

    I bought a giftly card for my boss’s birthday

    I bought a giftly card for my boss’s birthday, but he hasn’t been able to use it. The customer service from giftly is awful!! I reached out to them several times, and my boss keeps trying to redeem the card without luck!! I need a refund for that giftly purchase!

    0 comments

    Replying to Nancy

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    United States

    Giftly is a good digital gift card that can be sent

    Giftly is a good digital gift card that can be sent for a certain place, but the person who gets it can use it for other things too. I picked a restaurant for my friend, but she just put it in her bank account and ordered food to her house. She realy liked it.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • A

    Anonymous

    1 reviews

    United States

    I like how Giftly lets me send gift cards all over the country.

    I like how Giftly lets me send gift cards all over the country. It’s simple to work with, and the support team helps when needed. They send things when they say and even let me add a card with the gift card if I want. One of the better services I’ve tryed.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • D

    Debora

    1 reviews

    Used your site for the first time and found

    Used your site for the first time and found ordering a gift card very simple. Reached out to customer service with a question and got a quick response. The gift card arrived on schedule and was delivered via text. I'll be using Giftly again in the future.

    0 comments

    Replying to Debora

    The comment must be at least 10 characters.

  • T

    Traci B.

    1 reviews

    United States

    I'm so happy I came across Giftly!

    I'm so happy I came across Giftly! It’s a simple website that helped me find the perfect restaurant to show appreciation to my friends for their kindness. Plus, I got to pick a fun ecard for St. Paddy’s Day to go along with the Irish Pub Giftly! So cool!

    0 comments

    Replying to Traci B.

    The comment must be at least 10 characters.

  • M

    Malka

    1 reviews

    Although there

    Although there was a slight glitch in the delivery of the gift email, Colleen from Support quickly resolved the issue in no time. I was incredibly impressed with her swift response, even during a holiday! She truly represents Giftly exceptionally well.

    0 comments

    Replying to Malka

    The comment must be at least 10 characters.

  • J

    Jim P

    1 reviews

    I had a good experience.

    I had a good experience. Website easy to use and navigate. Fun selection of virtual cards. My recipient received the virtual gift card quickly. Only drawback was he thought the text was a spam and deleted it. I’m thankful I was able to resend it.

    0 comments

    Replying to Jim P

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • E

    Eduart

    1 reviews

    United States

    Giftly is super handy, especially

    Giftly is super handy, especially if you need a present fast. It’s simple, easy to use, and works well when you’re in a rush. It saves you time and hassle while letting the person pick something they really like. I would totally suggest Giftly.

    0 comments

    Replying to Eduart

    The comment must be at least 10 characters.

  • E

    Elzabelibby

    1 reviews

    Came across this site to cook for my

    Came across this site to cook for my soon-to-be daughter-in-law. I'm abroad, she's in her pediatric residency. Sent a gift card so she could grab takeout during her busy schedule. The experience was great! Easy and flexible. Will use again!

    0 comments

    Replying to Elzabelibby

    The comment must be at least 10 characters.

  • J

    Jeannie Welliver

    1 reviews

    United States

    I liked that gifty let me send a restaurant gift card

    I liked that gifty let me send a restaurant gift card even when the place had none listed online... It was quick to share a nice gift with my frend caretaker while I was stuck at home after hip surgery. Your service is very helpfull.

    0 comments

    Replying to Jeannie Welliver

    The comment must be at least 10 characters.

  • A

    Antoinette Cardamone

    1 reviews

    Easy last-minute gift option!

    Easy last-minute gift option! I forgot my sister in law’s birthday, but I found a nice present. I learned about her evening plans and sent her a gift card to the place where she was dining. She got the gift right away through email!

    0 comments

    Replying to Antoinette Cardamone

    The comment must be at least 10 characters.

  • P

    Paula Staggs

    1 reviews

    United States

    Giftly made sending a gift card to my friend

    Giftly made sending a gift card to my friend for her birthday super simple. She got it just a few minuts after I sent it. Since we live in different states, I’m always happy to find something easy to share with family and friends.

    0 comments

    Replying to Paula Staggs

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • c

    carol

    1 reviews

    United States

    Everything happened just like I hoped.

    Everything happened just like I hoped. Ordering was simple, and sending was simple too. It arrived right on time and the person who got it was very happy. I really like how flexible Giftly is. I will use it again.

    0 comments

    Replying to carol

    The comment must be at least 10 characters.

  • K

    Kim

    1 reviews

    Decided to get a gift card for my Dad’s birthday.

    Decided to get a gift card for my Dad’s birthday. Found it simple to locate and buy an eCard for his town. He mentioned it was straightforward to redeem and use at a restaurant. Will definitely shop here again.

    0 comments

    Replying to Kim

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    Giftly offered a selection of local shops close to where

    Giftly offered a selection of local shops close to where the gift receiver lives. I could also choose a date in the future for the gift card delivery. It’s great to have choices beyond well-known brand stores.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    United States

    I needed to reach out to customer support because

    I needed to reach out to customer support because I couldn’t find my gift card. Colleen, the agent who helped me, found it really fast. I don’t know about others, but my experiance was really great!

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • W

    Water

    1 reviews

    Giftly was really easy to use.

    Giftly was really easy to use. You can choose where the card goes. You can even leave it open. You get a notification when they get it. They can say thank you. They have choices for getting it.

    0 comments

    Replying to Water

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • B

    Brenda

    1 reviews

    United States

    Giftly's website was simple to use.

    Giftly's website was simple to use. It kept me updated when my gift was delivered, opened, and even showed me a thank you note from the receiver. Everything worked well from start to finish!

    0 comments

    Replying to Brenda

    The comment must be at least 10 characters.

  • T

    Touran Goins

    1 reviews

    United States

    Your website helped me quickly send a gift to a friend

    Your website helped me quickly send a gift to a friend far away at a restaurant we both enjoy. The process was simple and fast, making it easy to share something nice even from a distance.

    0 comments

    Replying to Touran Goins

    The comment must be at least 10 characters.

  • L

    Leslie Callaway

    1 reviews

    United States

    The site had what I was looking for

    The site had what I was looking for, and the buying experience went smooth. My daughter was happy and could even say “thank you” through your platform. I’ll for sure use Giftly again!

    0 comments

    Replying to Leslie Callaway

    The comment must be at least 10 characters.

  • L

    LM

    1 reviews

    United States

    Giftly is fantastic!

    Ordering the gift card was super simple, and it got sent via text right away! It made it so quick to show my thanks and appreciation! I recommend it and will tel others about it!

    0 comments

    Replying to LM

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    Sending and using the gift cards is simple.

    Sending and using the gift cards is simple. I really appreciate the "thank you" feature, as it confirms that the recipient received the card and ensures it won't be left unused.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • P

    Phyllis

    1 reviews

    The gift card arrived on time, just as you said

    The gift card arrived on time, just as you said, and my daughter got it without any issues. I feel my privacy was taken seriously, which is why I am happy with your service.

    0 comments

    Replying to Phyllis

    The comment must be at least 10 characters.

  • B

    Barbara

    1 reviews

    The message I wrote with careful

    The message I wrote with careful tips for using the present showed up so fast that the person couldn't see it. Extra fees for all the nice cards. Should've just sent money.

    0 comments

    Replying to Barbara

    The comment must be at least 10 characters.

  • A

    Amie Stagg

    1 reviews

    United States

    Really simple to buy a gift card online

    Really simple to buy a gift card online that you can send by email! Saves me from shopping and mailing, which works well so I don’t forget friends on special days. Thanks!

    0 comments

    Replying to Amie Stagg

    The comment must be at least 10 characters.

  • K

    Koko

    1 reviews

    It was super simple!

    It was super simple! I got it for my brother's birthday. I recommend using it at a cafe in his city. He ended up using it there. I will surely use giftly.com again later.

    0 comments

    Replying to Koko

    The comment must be at least 10 characters.

Rating on other websites

  • Trustpilot

    4.1

  • Better Business Bureau

    1.6

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Giftly is 713 out of 1037 best companies in Shopping & Fashion on RealReviews.io

About Giftly

Giftly.com stands out as a modern and convenient online gifting service. Launched in 2012, it offers a refreshing alternative to traditional paper gift cards. With the Giftly app, customers enjoy a seamless experience in purchasing and sending personalized digital gift cards. This service caters to various occasions, ensuring users can find the perfect gift for any event. Giftly's approach to gifting is straightforward and user-friendly, aiming to simplify the gift-giving process. The emphasis on personalization and the ease of digital delivery make Giftly a go-to choice for those looking to send thoughtful, tailored gifts in a digital format.

Range of Gift Options

What is Giftly? The company provides an extensive range of gift options, catering to various preferences and occasions. The service allows customers to send redeemable virtual gift cards to over 200 popular stores, restaurants, and service providers. This variety ensures recipients can choose where and how to use their gifts, adding a personal touch to every card sent.

One of the most interesting and progressive features is the gift customization option. How does it work? Select one or more gifts and add custom messages, images, videos, and other options. You can also cooperate with other people to buy an expensive gift for someone you care about. The site has many thematic sections dedicated to certain holidays or national events.

Is Giftly safe? Yes. From a security standpoint, Giftly takes user safety seriously. It employs industry-standard secure protocols, such as SSL technology and AES encryption, to protect customer information. All transactions are secure and compliant with PCI standards, giving users peace of mind when purchasing and sending gift cards.

In terms of user feedback, Giftly has received mixed reviews. Some customers praise the service for its ease of use, flexibility, and the joy it brings to recipients. On the other hand, there are concerns about service fees and the nature of the gift cards, which are akin to a cash transfer rather than tied to specific businesses. Despite these mixed sentiments, Giftly's commitment to providing a diverse and secure gifting experience remains evident​​​​​​.

User-Friendly Website Experience

Is Giftly a scam? No! Giftly.com is renowned for its user-friendly website experience, making finding and personalizing gift cards easy and enjoyable. The website's layout is intuitively designed, allowing users to navigate the various gift card options effortlessly. Whether you're looking for a gift card for a specific store, restaurant, or a more general experience, the search functionality is streamlined and efficient.

Personalizing gift cards on Giftly is a standout feature. Users can add personal messages, choose unique designs, and even upload personal photos or videos to make the gift card more special and meaningful. This level of customization ensures that each gift card is not just a transaction but a personal gesture of kindness and thoughtfulness.

Moreover, Giftly extends its user-friendly approach to mobile users as well. The website's mobile-responsive design ensures a seamless experience across all devices. Digital delivery options like email and text make it convenient to send gift cards instantly, which is especially useful for last-minute gifts. The digital nature of these gift cards means that they can be used immediately upon receipt, adding to the convenience factor.

Flexible Pricing and Payment Solutions

Giftly.com offers flexible pricing and payment solutions, catering to a wide range of budgets and preferences (from $5 to $1000+). The Giftly gift card allows customers to choose from different denominations, ensuring that there is an option suitable for every budget. Whether you're looking for a small token of appreciation or a more substantial gift, Giftly accommodates all needs with its flexible denomination options.

Regarding payment methods, Giftly accepts various options, making it convenient for users to purchase gift cards. From credit and debit cards to more modern payment solutions, the platform ensures the payment process is as hassle-free as possible. This flexibility in payment methods underscores Giftly's commitment to providing a user-centric experience.

For those looking to save on their purchases, the platform occasionally offers Giftly discount code offers. These codes provide an excellent opportunity to purchase gift cards at a reduced price, adding value to the gifting experience. It's always a good idea to look out for these discount codes, especially during holiday seasons or special promotions, to maximize your gifting budget.

Delivery and Redemption Options

Let's continue this Giftly review! This service offers a streamlined and efficient digital delivery system for its gift cards, making it a convenient choice for both the sender and the recipient. When a gift card is purchased, it can be sent directly to the recipient via email or text message, offering immediate and hassle-free delivery. This digital delivery ensures that gifts can be sent and received anywhere, anytime, making it ideal for last-minute gifting or reaching out to loved ones across distances.

The timeframe for digital delivery is one of Giftly's standout features. In most cases, gift cards are delivered almost instantaneously. This speed of delivery is particularly appreciated in time-sensitive situations, like birthdays or anniversaries, that may have slipped the mind until the last moment.

Recipients of Giftly gift cards have a straightforward process for redeeming their gifts. They can spend their gift at the suggested business or elsewhere, as the funds are not locked to a specific merchant. This flexibility in redemption adds to the appeal of Giftly, as it empowers recipients to use their gift in a way that best suits their needs or preferences. Additionally, Giftly promo codes can enhance the gift experience by offering discounts or special deals.

Customer Support Services

Giftly's customer support services are designed to ensure a satisfying and hassle-free experience for both purchasers and recipients of gift cards. This approach is evident in the various options and flexibility they offer.

Regarding pricing, Giftly allows customers to choose from different denominations for their gift cards. This flexibility ensures a suitable option for every budget, making the service accessible to many customers. Additionally, the variety of payment methods accepted by Giftly adds to the convenience, allowing customers to use their preferred payment method.

Giftly coupons are another feature that enhances the customer experience. These coupons offer discounts on purchases, making gifting more affordable and accessible. It's worth noting that these coupons can sometimes be found through promotions or special events, providing additional savings opportunities for customers.

Regarding customer feedback, Giftly reviews and complaints are crucial in shaping the service. Giftly takes customer feedback seriously to improve its offerings and address ongoing issues. This commitment to customer satisfaction is reflected in their responsive and helpful customer support team, readily available to assist with any inquiries or concerns.

Security and Privacy Protocols

Is Giftly legit? Yes! Giftly's commitment to security and privacy is critical to its service, particularly in digital gift card delivery and redemption. Understanding the need for robust security measures in today's digital landscape, Giftly employs several protocols to safeguard user data and transactions.

Firstly, the delivery of digital gift cards via Giftly is secured through end-to-end encryption. It means that from the moment a gift card is purchased to the point it is delivered to the recipient's inbox, all data is encrypted to prevent unauthorized access. This encryption is crucial, especially when sensitive financial information is involved.

The timing of the digital gift card delivery is almost instantaneous, which adds to the convenience and reduces the window of opportunity for any potential security breaches during transmission. Once the recipient receives the gift card, they can redeem it easily and confidently, knowing their transaction is protected.

Is Giftly real? Sure! Giftly's website and app are fortified with Secure Socket Layer (SSL) technology, a standard security protocol for establishing encrypted links between a web server and a browser. This technology ensures that all data between the web server and browsers remains private and integral.

Is Giftly reliable? Yes! Furthermore, Giftly takes privacy seriously. They have clear policies regarding collecting, using, and sharing personal information. They ensure that customer data is not shared with third-party organizations without consent, maintaining the privacy and anonymity of their users. Giftly reviews often highlight the reliability and security of the service, with many users expressing satisfaction with the level of safety and privacy maintained throughout their experience.

  • Translation language