Reviews Summary

Mercari.com has a 2.3 - star rating from 3 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

This platform serves as a haven for both decluttering and discovering treasures to revitalize living spaces. Facilitating connections across the U.S., it enables millions to buy and sell a vast array of items. Recognizing the value in unused or outgrown possessions, the platform emphasizes simplicity and convenience in the exchange process. Their initiatives include at-home pickups, same-day delivery, and expert curation to streamline transactions. With a focus on seamless experiences, users bid farewell to unused items and welcome delightful new discoveries with ease.

Key Details:

  • Location: The company is headquartered in Palo Alto, California, United States.
  • Founders: Mercari was founded by Shintaro Yamada.
  • Foundation Date: The company was established in the year 2013.

Customer reviews

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(3.0)
The app's alright for selling, but not for high
by Mike Cash

The app's alright for selling, but not for high-end stuff like designer items. I sent in all proof for my Gucci, but they said it's fake, which I know ain't true. Now I'm not so sure about the site anymore. They won't let me list it again either.

(2.0)
Mercari disappointed me.
by Cat Roe

Mercari disappointed me. The item arrived damaged, and I had to pay to return it for a refund. This isn't good for customer loyalty. I'll stick with more reputable and customer-friendly companies.

(2.0)
Mercari lets sellers scam customers!
by YANCEY

Mercari lets sellers scam customers! No protection for buyers. Risky shopping! No refunds if scammers use it. They make money, so no help when things go wrong.

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