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Crowdfunding

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Donorbox.org is 5 out of 6 best companies in Crowdfunding on RealReviews.io

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Summary

Donorbox.org has a 1.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    1%

    no reviews

    no reviews

  • 4 stars

    0%

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  • 3 stars

    0%

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  • 2 stars

    66%

    4 reviews

    4 reviews

  • 1 stars

    33%

    2 reviews

    2 reviews

  • A

    Anonymous

    1 reviews

    I am having trouble linking the payment processor

    I am having trouble linking the payment processor with the given instructions. Although I can transfer money to myself using Stripe, connecting Stripe to Donorbox is not working for me. I was informed this usually occurs when an incorrect STRIPE account is linked to Donorbox. I have only one STRIPE account. I am hesitant to use another account ID they offer. I will not be using this service.

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  • A

    Anonymous

    1 reviews

    Our organization looks after paths

    Our organization looks after paths and tries out a donation plan using QR code with Donorbox. Recently, we discovered that Stripe manages the bank transfer part for them and they've frozen the system because all documents we sent to prove our identity got rejected. We're stuck!

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  • J

    Jean

    1 reviews

    This company is usually used by

    This company is usually used by scammers pretending to be animal shelters worldwide. Even when told an account is fake, they do nothing, letting scammers keep taking money from animal lovers. Donorbox doesn't seem to care about people losing money, just making more. Avoid!

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  • A

    Ani

    1 reviews

    I learned about a big problem with fake

    I learned about a big problem with fake @X cat rescue accounts using our platform for fraud. Now there are NINE FAKE @X cat rescue accounts and TWO Donorbox accounts. How do I report this?

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  • C

    Carol Matthews

    1 reviews

    My attempt to communicate with this company has been nothing short of frustrating

    My attempt to communicate with this company has been nothing short of frustrating. Despite providing feedback and receiving a response, their subsequent lack of clarity and responsiveness is deeply concerning. Their vague use of language, such as "on the verge of," leaves me puzzled and seeking further explanation, which they seem unwilling or unable to provide. Additionally, their refusal to offer a phone number for direct communication is unacceptable, especially considering their operations in Canada. It's disheartening to encounter such poor customer service, where basic inquiries go unanswered, leaving customers feeling ignored and undervalued.

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  • B

    Billy

    1 reviews

    Had a problem with funds taken from my bank

    Had a problem with funds taken from my bank account that seemed like failed transactions. The system is not easy to use and I won’t be using it again.

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Rating on other websites

  • Trustpilot

    2.7

Business information

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Crowdfunding

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Donorbox.org is 5 out of 6 best companies in Crowdfunding on RealReviews.io

About Donorbox.org

Donorbox is a versatile donation platform trusted by over 20,000 nonprofits, churches, and political campaigns across 25 countries. It offers a user-friendly interface and customizable donation forms, making it easy for organizations to collect donations online. With Donorbox, organizations can accept recurring donations, track donor information, and integrate seamlessly with their website and other tools. The platform prioritizes security and compliance, ensuring that donors' information is protected and transactions are processed safely. Donorbox's robust features and global reach make it a popular choice for organizations looking to streamline their fundraising efforts.

Key Details:

  • Location: The company is headquartered in San Francisco, California, United States.
  • Founders: Donorbox.org was founded by Charles Zhang.
  • Foundation Date: The company was established in the year 2014.
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