Clover.com Reviews - 267

I was gearing up for

I was gearing up for my grand opening and had to sort out the POS system. Spoke with a rep multiple times, gave them all my bank details, thinking everything was set. Days went by, and nothing showed up. Called the rep back, and he casually mentioned that my account wasn't approved. No notification, no heads up, just silence. I was left scrambling without a POS the day before opening. It was a nightmare trying to get everything sorted last minute. Felt like I was completely left in the dark after all those initial conversations. Definitely not the experience I was hoping for, especially with such important timing.

Not great deal

I walked into this place thinking I'd get a great deal, but it was more like stepping into a trap. They flashed all these shiny ads about their top-notch equipment, but it was just smoke and mirrors. I felt rushed, like they were trying to get me to sign on the dotted line without really explaining anything. And then, without warning, they ran a hard inquiry on my credit. I mean, who does that without giving a heads-up? Felt more like a numbers game than customer care. Just seemed like they were more interested in making a quick buck than genuinely helping out. Not the experience I was hoping for, that's for sure.

This is the second time I couldn't get a refund

Ugh, what a nightmare. This is the second time I couldn't get a refund. I called tech support and they blamed some 25-minute rule. But I asked for a refund just 2 minutes after ordering! They told me to call customer support, but the first call got disconnected. On the second try, they said they couldn't help because of some regional issue. Their customer service is terrible, and their system is getting worse with every update. Refunds don't work on debit cards anymore, and the rewards program is now so complicated. It used to be simple, but now it's a hassle with multiple steps. They’ve really messed things up.

Dealing with this company

Man, dealing with this company is a nightmare. I'm supposed to complete my PSS compliance, but every time I try to log in, it tells me my info is wrong. I ask for a reset, but the email never comes. Tried to get help on their site, but live chat is never available. So I fill out their form explaining I can’t call because of poor signal. Their solution? Call this number! Every year it's the same runaround, only now there's this annoying pop-up GDPR box that keeps appearing. I complained and they just say they tried calling and I didn't answer, so they’ve done all they can. Feels like I'm trapped in a Kafka novel.

I really should have done

I really should have done my homework on this company and their pricing. The monthly charge turned out to be different from what they initially quoted. Plus, when I tried to cancel, I discovered I was locked into a year-long contract with a cancellation fee. My salesperson, Danny, never mentioned any of this. The charges aren’t huge, but as a small business owner, every penny counts. I told Danny what I needed, but it felt like he was more interested in hitting his sales targets. Lesson learned: always dig deeper into the details. Some companies will only give you the full picture if you ask the right questions.

I got this device thinking

I got this device thinking it would make my life easier, and it does work well. However, the company's practices are super shady. After purchasing the device outright, I used their so-called "Free" plan for a few sales and was slapped with a $99 "DATA STORAGE FEE" at the end of the year. This fee is unavoidable, and it feels like it’s going to be a permanent fixture in my life now. I've heard others are getting similar surprise fees for not upgrading their plans. It's really frustrating and feels like a bait and switch. I would definitely recommend staying away from Clover if you don't want unexpected charges.

Consider other options!

I signed up for this service hoping for a smooth experience, but it quickly turned into a nightmare. From day one, I needed help, but customer service was nonexistent. They tried to sell me more stuff I didn't need, which was frustrating. Scheduling a software demo took forever, and when it was finally set, they canceled just minutes before. I was left hanging with no resolution. Complaining got me a measly £50 for their poor service, but they still charged me £500 to cancel a contract that didn't even meet my needs. It's hard to recommend a company that treats its customers like this. Consider other options!

Cheap customer support

I called up customer support the other day, hoping they'd help me sort out this access issue on my Clover Dashboard. What a circus that turned out to be! They bounced me around from one person to another—ten times, no kidding. Each one seemed more clueless than the last. I kept explaining my problem, but it was like talking to a wall. They either didn't know how to help or just didn't want to bother. It's been days, and I'm still stuck with this canceled account hanging on my dashboard. I've dealt with tricky support before, but this takes the cake. Really hoping someone over there finally figures this out.

Running a charter broker business,

Running a charter broker business, I recently dealt with a nightmare transaction experience with Clover. Processed a $63,000 payment, and they flagged it, freezing the funds without a peep since. Sent them all the documents they needed, yet here I am, waiting with no response. My client’s getting anxious, and I’m stuck in a bad spot, worrying about cash flow and trust issues. Their system just doesn’t seem reliable, and their support is nonexistent. If your business relies on timely transactions, do yourself a favor and keep clear of Clover. It's just not cut out for handling serious business transactions.

I thought Clover would be

I thought Clover would be a game-changer for my small business, but boy was I wrong! They promised I'd get the device by a certain date, but it never arrived. When I checked the tracking, it was sent to a completely different city, not even close to me! I called customer service, but they acted like it was my fault and didn't believe me. To make things worse, I've been trying to cancel my account for three months now, but they keep charging me for a device I don't even have, plus someone else is using it! I'm sticking with Square from now on, it's been smooth sailing with them. Avoid Clover at all costs!

I had high hopes for

I had high hopes for Clover after chatting with their rep, London Keyes, who assured me it would be perfect for my retail and service businesses. We talked in detail on two occasions, and I felt confident moving forward. But after trying to set it up and calling tech support, I was told it simply won't work for my needs. I've called London multiple times, but keep getting cut off. Even tried other support numbers to avoid the hang-ups, but same result. Extremely frustrated and disappointed with this experience. I can't recommend Clover to anyone based on what I've gone through. It’s been a real letdown.

I decided to give this

I decided to give this service a shot, and it’s been quite the rollercoaster. They promised a straightforward experience, but it feels like they left out key details about some extra fees. I’ve been stuck trying to cancel an account I never even used because the information they gave me was all over the place. It’s been over a week now, and getting any real help is like pulling teeth. Meanwhile, my checking account keeps getting hit with charges. It's really frustrating dealing with this mess, especially when I didn’t expect to be spending my time and money on something that wasn’t clear from the start.

Frustrating time

I recently had a frustrating experience with this company. Ordered a reader, and it’s been a rollercoaster since. Over three weeks now, and not only have I not received it, but the tracking info is nonexistent. It’s like the package is on a never-ending journey back and forth, never landing at my doorstep. Tried reaching out, hoping they’d sort things out, but it feels like they’re just not bothered. Honestly, it’s been such a hassle and a waste of my time. If you’re considering buying from them, think twice. It’s been nothing but a headache for me, and I’d hate for others to go through the same ordeal.

I run several cafes and

I run several cafes and decided to try Clover, hoping it would streamline operations. Big mistake. From the start, printers were acting up, spitting out gibberish instead of proper receipts. The labels? A total mess, often printing the wrong info, causing chaos in our busy kitchens. I thought support would help, but they just wasted hours, leaving us with the same problems. It's been over a year, and nothing's improved. If you're a business owner, do yourself a favor and look into options like Square, Toast, or Chowbus. Trust me, it's not worth the headache and disruption Clover has caused our business.

My nightmare

Let me tell ya, dealing with this processor was a nightmare. I've been using different ones for years, but this one takes the cake for being the worst. What really got to me was how they just ignored my emails. Our account was under review, and I sent all the documents they asked for. But days went by, and nothing, not a word. Then suddenly, they shut down our gateway. No explanation, no request for more info, just silence. It's like whoever's running this show is just letting it fall apart. Based on their ratings, it seems like this isn’t a one-time thing. Save yourself the headache and look elsewhere.

I walked into this situation

I walked into this situation thinking everything would be smooth sailing, but boy was I wrong. Everything was going fine until our kitchen printer suddenly stopped working. So, naturally, I reached out to support, expecting a quick fix. Instead, they hit me with a surprise fee of $60 a month just to keep using it. Felt like they had our business trapped, like we didn’t have any other choice but to pay up. It’s frustrating when you think you’ve got everything set and then get blindsided by extra costs just to keep things running. Not what I signed up for and definitely not how I thought things would go.

I'm at my wit's end

I'm at my wit's end because of Clover. They've got $20,000 of my money tied up, and it's tearing my life apart. It's not just about the cash—it's about being able to survive. My business has almost come to a standstill because I can't restock inventory. My employees are waiting on their paychecks and I feel awful for letting them down. To make matters worse, I can't even buy my medication or groceries. My health is deteriorating without my meds and I'm struggling to keep it together. This $20,000 is crucial for me to keep things running smoothly. Clover, if you care at all, please release my funds.

Using Clover to handle my

Using Clover to handle my client payments was a mistake. A client sent me $71,346.69, but Clover's Risk Department blocked it and returned the money on August 19, leaving my account with nothing. I ended up closing my account because I can't afford disruptions like this for my business. To top it off, they charged me a 3% service fee, over $2,400, even though they didn't actually provide the service. Now they’re refusing to refund that fee, which feels like theft to me. I'm extremely frustrated and just want my money back. I need a reliable payment service, and unfortunately, Clover didn't deliver.

I can't believe how frustrating

I can't believe how frustrating my experience has been. They took over $1000 from my account without clear explanation, first saying it was a collections issue, then claiming it was for security reasons. I feel completely stuck, unable to access my own money, and it's been this way since July 10, 2025. I've called them six times, hoping for some clarity, but all I get is transferred from one department to another, with no real answers. It's like nobody wants to take responsibility or help me out. I just want to know why they took the money and get it back, but it feels like I'm just hitting a wall.

Support was a nightmare

Man, dealing with Clover support was a nightmare. I spent over two hours on the phone trying to get our system activated because the account owner left. Talked to nine different people, got bounced around eight times between departments. Just kept going in circles, no one had a clue how to help me. Finally got to a supervisor, explained the whole ordeal, and she just transferred me again and then hung up. One rep even told me we weren't using Clover software, but the next one confirmed we were. It was so frustrating, just wanted to get our system up and running but ended up wasting so much time.

I tried to get a

I tried to get a copy of my invoice for fees that Payment Sense charged, but it's impossible unless I email them directly. It's really frustrating because the Payment Sense app never worked for me, so it was just useless. You'd think they would automatically send a breakdown of the charges when they deduct money from your account, right? Makes no sense to me. It shouldn't be this hard to understand what I'm being charged for. Feels like they don't care about making things easy for their customers. I just want clear, straightforward info without having to jump through hoops. Not impressed at all.

It was nightmare

I’ve had quite the ordeal with this company. From the get-go, the sales rep, Carl, spun me tales about rates and charges that turned out to be complete nonsense. Then, out of nowhere, they slapped me with a £100 monthly fee for terminal charges, and when I asked, no one had a clue why. They did refund me, but that took almost two months. Now, switching to Dojo has been another nightmare. It’s been nearly three months trying to cancel because, apparently, there’s a two-step process to get out. If Carl ever dares to show up at my business again, he’ll be leaving in a hurry, I’ll make sure of that.

I signed up thinking it

I signed up thinking it was a good deal, but wow, was I wrong. They sneak in a ton of fees, and if you ever need to pause or cancel your service, brace yourself for a hefty charge. I felt trapped by their policies. I mean, it’s like they make it hard on purpose! It’s frustrating to think there are better options out there, and I wish I had done my homework first. I learned the hard way that not all services are as customer-friendly as they claim to be. So, if you're in the market, seriously look around. There’s got to be services that don’t make you regret your choice like this one did for me.

I thought I was signing

I thought I was signing up with a reputable merchant processor, but they paired us with some sketchy company in Florida. Everything seemed fine at first, but six weeks later, they froze all our funds claiming we were processing too much. They already had all our records from the previous year, so this came out of nowhere. Then, I find out they have this never-ending rental contract that's impossible to get out of. It's like they trapped us. Ended up joining a legal action with the Attorney General in our state. Not what we signed up for at all. Just a real mess and such a hassle to deal with.

I walked into the store

I walked into the store thinking I was just getting some info, but ended up in a whole mess. The salesperson convinced me our equipment had issues and that we’d need to upgrade. He assured me nothing in our contract would change, but now I’m stuck in a 48-month lease I never agreed to. It's like a never-ending loop trying to sort this out. Customer Service sends me to the Leasing company, they push me to chargebacks, and then I'm right back where I started. No one wants to own up to the salesperson's mistake. Spent over 4 hours on the phone, and then they just hung up on me. So frustrating!

Well, it’s been quite a

Well, it’s been quite a ride with this POS system. Our nonprofit jumped on board when it was just $49, thinking it was a fair deal. But now, out of the blue, here comes an email talking about a price hike to $89 plus $10 for every device. Seriously, what’s the logic here? Why did they jack up the price for something that’s just basic? It's not like we're getting any fancy new features. We rely on keeping costs low, but this change just pushed us to start looking for alternatives. It's almost like they’re daring us to switch. Maybe it's time for a change. So, thanks for the nudge, I guess.

It was a nightmare dealing with them

Our kitchen's printer just stopped working, so our waiters had to scribble orders by hand and run them to the kitchen. We reached out for help on June 23rd, 2025. After a frustrating hour of troubleshooting, they said it was their problem and they'd fix it. A week later, no change, so we called again. This time, they just told us to switch a cable and get back to them. Case #009585828. The reps? Super rude and seemed totally lost. They kept putting us on hold and got all snappy when we asked questions, just repeating stuff that didn’t even make sense. It was a nightmare dealing with them.

I decided to get the

I decided to get the Clover POS system for my shop after asking them all the right questions. They assured me it could do everything I needed. But once I started setting it up, I found out it couldn't handle the basics unless I paid for extra software. I made several calls, and finally, they agreed to cancel my contracts and I sent back the hardware. But they kept taking money from my account. I disputed it with my bank in December, and yet, in January and February, they made more withdrawals under different names and amounts. It’s been a frustrating experience dealing with this company.

Bad experience ever

Man, let me tell you about this experience I had. I should've done my homework before diving into this mess. The whole thing feels like a big trick. They don't tell you anything about how things really work. You're left in the dark, just guessing. I ended up losing money, and it feels like nobody cares. The sales team? Completely unhelpful and dodgy. They just want you to sign up and don't bother explaining the real deal. If you're thinking about it, just save yourself the trouble and steer clear. It's not worth the headache or the cash you'll end up losing. Seriously, don't fall for it.

Running a business with tons

Running a business with tons of credit card transactions, I thought Clover would save us some cash. The salesperson promised a flat 1.99% rate, which sounded awesome compared to our current 2.4%. But when the statement came in, we got hit with 3.4% and some extra fees. I reached out to the salesperson, and suddenly, they vanished. They were super responsive when they were selling it to me, though. It’s frustrating because I was just looking for a straightforward deal. With this experience, I can't recommend Clover. Make sure you scrutinize your statements to avoid any nasty surprises.