Reviews Summary

ATA Carnet has a 5.0 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
5 reviews
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Rating (1.0)

About company

Specializing in ATA Carnets, a globally recognized Customs document, this company facilitates boomerang freight or temporary exports. Boasting acceptance in 87+ carnet countries/territories, the Carnet allows duty and tax-free passage for up to a year. Examples of such temporary exports include sales samples, demo equipment, trade show booths, repair tools, and presentation equipment. Acting as the U.S. registration for re-entry, Carnets streamline international trade processes. With 24/7 support, their team of specialists offers comprehensive knowledge and assistance, ensuring smooth and efficient utilization of Carnets for businesses engaged in temporary exports.

Key Details:

  • Location: The company is headquartered in Barrington, United States.
  • Founders: ATA Carnet / Boomerang Carnets by CIB was founded by Bruce A. Wilson.
  • Foundation Date: The company was established in the year 1987.

Customer reviews

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(5.0)
The customer service was gr8.
by Matt

The customer service was gr8. Beth nd Marge ansrd all my questions and made it super easy and clean.

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(5.0)
I was nervos about the turnaroun'
by Craig

I was nervos about the turnaroun', 'cause it was the weekend 'n I was travelin' last minute wit' camera gear on the followin' Tue. I called the emergency numba 'n it was picked up right away... I got a full rundown on what was necessary, help wit' the online application process, travel tips, etc. Then Monday AM, they were in the office early 'n I was connected right away wit' not only a Carnet Specialist, but the Team Supervisor. We were done in a matter of hours 'n walked thru not only the pick-up process, but what we needed to do before the carnet expires 'n additional travel. VERY IMPRESSED wit' their customer service. Professional, efficient, nice...

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(5.0)
The company really simplified things for me.
by Anonymous

The company really simplified things for me. Their team spotted all the mistakes I made and processed my carnet incredibly fast. I'd recommend them if you're shipping things internationally.

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(5.0)
The company's customer
by Donna

The company's customer service is great, and they provide helpful information. When we flew internationally with our equipment for the first time, the team made it simple to understand and get through customs.

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(5.0)
I approached this task with some
by Anonymous

I approached this task with some apprehension due to the multitude of questions I had and the fear of potential mistakes leading to customs issues. However, upon dialing the 800 number, I was pleasantly surprised to be greeted by a friendly human instead of a robotic voice. This person patiently addressed all my queries, providing clear guidance and encouraging me to reach out via call or email as needed. As the workday neared its end, another representative promptly attended to my application, ensuring its completion on the same day. Working with your team was a positive experience, and it's not common to encounter such excellent, attentive customer service these days.

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