Reviews Summary

AbbottLyon.com has a 4.2 - star rating from 6 reviews, indicating a high level of customer satisfaction!

5 stars
4 reviews
4 stars
1 review
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1 stars
1 review
Rating (1.0)

About company

This creative team is all about passion and expertise, dedicated to crafting exquisite, personalized designs that offer exceptional value and exceptional customer service. Their pride extends to their majority female team, situated in the picturesque city of Bath, UK. Within their studio, they collaboratively conceive the world's finest personalized jewelry and accessories, all while curating captivating content that evokes dreams and desires. In essence, they blend artistry and personalized touches to create a unique and enchanting experience for their clientele, reflecting their commitment to both craftsmanship and customer satisfaction.

Key Details:

  • Location: The company is headquartered in Bath, United Kingdom.
  • Founders: AbbottLyon was founded by Jezz Skelton.
  • Foundation Date: The company was established in the year 2014.

Customer reviews

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(5.0)
If all customer service teams
by Sev

If all customer service teams were like this company, life would be much easier for many. Awesome and really supportive throughout. Thanks and keep up the great work. Very quick at responding and nothing was too much for anyone.

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(5.0)
I'll buy from here again!
by Leah Mayall

The customer service was really good. I bought the black and silver city tote with my initials. Unfortunately, my initials were wrong. But when I emailed them, they replied quickly and sent a new bag without charging me. I'll buy from here again!

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(5.0)
great
by Anonymous

Abbott Lyon's customer service is really great. I had a problem with a broken link on my bracelet and when I emailed them, Lethukuthula got back to me within an hour. They quickly sorted out my issue and sent me a replacement. It all happened within a few hours. I haven't come across many companies with such good customer service. I wish more companies were like this. I highly recommend them for their excellent customer service. Thanks a lot.

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(4.0)
Tsepo's politeness and efficiency stood
by Amy

Tsepo's politeness and efficiency stood out during my interaction. While the terms and conditions hinted at potential constraints in altering the delivery address, Tsepo proactively investigated the matter and collaborated with the department to facilitate the necessary changes. My prior experiences with Abbott Lyon have consistently featured aesthetically pleasing products, coupled with commendable customer service.

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(1.0)
I made an order almost
by Lauren G

I made an order almost three weeks ago, and it still hasn't been shipped. I wish I had checked the reviews before placing my order because I probably wouldn't have bought anything. I was even thinking of ordering three more necklaces for my sister, aunt, and mom, but I'm glad I didn't.

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(5.0)
The customer service was incredibly
by Sofia F

The customer service was incredibly helpful! I had a question about personalization, and they resolved it very quickly. I want to give a big thanks to Sam for the prompt assistance.

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