Reviews Summary

JAXXON.com has a 2.9 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
3 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
4 Reviews
Rating (1.0)

About company

JAXXON is a prominent e-commerce platform specializing in men's accessories, with a primary focus on high-quality jewelry. Their online presence centers on offering luxurious jewelry items free from exorbitant markups, ensuring affordability and value for customers. JAXXON has established itself as a trusted brand with a track record of reliability. They have garnered the confidence of a discerning clientele over time. With a commitment to providing premium men's jewelry at reasonable prices, JAXXON has become a go-to destination for those seeking stylish and well-crafted accessories that don't break the bank, solidifying their reputation in the industry.

Key Details:

  • Location: The company is headquartered in Los Angeles, United States.
  • Founders: JAXXON was founded by Josh Deemer.
  • Foundation Date: The company was established in the year 2017.

 

Customer reviews

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(5.0)
Bought a cuban chain 925 silver 7mm...
by B O

Bought a cuban chain 925 silver 7mm...the chain is very fancy. Had some problems with the promo codes not being accepted, customer care made an adjustment on my order quickly, happy customer. As for the chain, in 44 yrs I've had a lot of chains, this is by far the best silver. Time will tell on the durabiliy.

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(4.0)
I would say the customer support is really good
by Irons

I would say the customer support is really good, but you shpuld go for the phone line instead of the live chat.

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(5.0)
The jewelry beutiful.
by Anonymous

The jewelry beutiful. I buyed my chain years ago. Everyone want to know about it. Jewelry stores give me complimants. Now I'm buyin' a bracelet for my son. Absolutely awesome.

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(5.0)
This company rocks!
by Jeannette

This company rocks! I got a chain but it got all tarnishy. When I rang up, the rep was so helpful! The team helped me get my chain back in order!

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(1.0)
Disappointed with JAXXON Jewelry
by Stephanie Barton

Disappointed with JAXXON Jewelry. Attempted to return items but only received credit, which mysteriously vanished when I opted for a pricier chain and bracelet. Left empty-handed and without a refund. As a disabled senior and devout believer, this feels like a violation. Unfortunate experience, far from satisfactory.

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(1.0)
TERRIBLE.
by CRUZ

TERRIBLE. Please do not buy a chain from this company. Initially, the quality seems great for the price. However, the first time I tried to take the chain off, the clasp broke. I attempted to resolve the issue with the company, as this was completely unacceptable, but they were uncooperative. Their solution was to provide me with a $50 credit to repurchase the same chain that originally cost me over $200. This experience has left me extremely disappointed, and I wish I had heeded similar reviews.

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(1.0)
BULLSHIT!!!
by Khalid C

BULLSHIT!!! U SEND MEWRONG ITEM, I ASKED ABOUT REFUND OR REPLACEMENT AND GUESS WHAT? NOTHIN!!!! WHAT R U DOING THERE?!??!

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(1.0)
NOT impressed. DISAPPOINTED
by Joshua H

NOT impressed. DISAPPOINTED So, I bought this chain from them and it broke after like two days. Naturally, I wanted a refund. But they straight up rejected my request! Can you believe that? Like, come on man, it's your responsibility to sell quality products. And when they're faulty, you gotta take responsibility for it.

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FAQ

  1. Does JAXXON sell fake gold?

    No, JAXXON does not sell fake gold. We offer a premium selection of solid gold chains, bracelets, rings, and pendants. Our solid gold products are crafted in Italy using 14k gold, known for its durability and superior quality, making it a great choice for everyday wear.

  2. Is JAXXON gold real?

    Yes, JAXXON's gold is real. JAXXON is an online men's jewelry retailer that manufactures all of its jewelry in Italy. We use 14-karat gold for both our solid gold and gold-bonded jewelry products, ensuring authenticity and quality.

  3. Is JAXXON a reputable seller?

    Absolutely! JAXXON has received over 30,000 5-star reviews, and our customers consistently praise the quality of our products. We enjoy recognition from renowned publications such as GQ and Men's Journal, reflecting our exceptional reputation. JAXXON is not just a brand; it's a lifestyle.

  4. How much gold is in JAXXON chains?

    JAXXON chains are made with 14k gold. We collaborate with skilled jewelers worldwide to provide high-quality men's chains without the unnecessary markups you might find at department stores. Whether it's our gold-bonded or solid gold chains, they are all crafted using 14k gold, chosen for its durability over 18k or 24k gold.

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