247techies.tech

I had them repeatedly hand off the case, start over and not read a 9 day history or even notes from tech before, go in circles with same checks, try to say things were flxed that were corrupting day of, and claim a contact list that somehow multiplied and modified contacts 10 different ways and separate contacts hadn’t happened. Microsoft wanted me to work directly with techs and they seemed incapable of going beyond the surface. Tonight, the tech was flippant, blew me off, and was rude. I had already let a supervisor know day before about repeatedly starting fixes that needed deeper focus over and over and not getting anywhere on account issues for 9 days. Reading what had been done, never working with Microsoft engineers to resolve on an account level thst they say they can, but never did, and telling me things were fixed that weren’t. 9 days of blow offs unless I ask for supervisor and even then nothing changes. I am exhausted by their games.

Typical Indian Callcenter, do NOT trust Just your usual Indian Callcenter, of course "verified Microsoft partners", to offer you imaginary products like "software warranty plans" and really just to put their arms deep down your wallet to make easy money by talking to, preferrably, naive tech-newbies. Don't expect them to fix anything, and even if it may seem like that, they simply portray things in a way it might seem real to a person who doesn't know anything - or not much - about computers, to get you to pay for their unfortunate lives. You may check out several videos on YouTube with example calls and/or site reviews on other websites. Please don't waste your money on them, you can rather just burn it

So after reviewing all of the comments (most of them with stellar reviews, along with the correct spelling of foreign names), it is clear that this company is a scam. I purchased a defective Lenovo laptop and all the representative did was continually ask for my credit card information and tried to extort $200-$400 out of me to "fix" a brand new laptop that I had just purchased that was still covered under warranty. I took it back to the store and they confirmed that the laptop was indeed defective and replaced it with a new one that works great. DON'T trust these people or any of the glowing reviews. The company is most likely putting these reviews in here themselves and they are not genuine

Wanted this to work, wanted help, what a disaster. 11 hours later and they touch the mouse every few minutes just to pretend they are working. Wasted over a day waiting for them to find a solution but as each shift ended the next person didn't read notes, had to ask me what I needed. Awful company, fairly positive the Microsoft trusted partner is a lie, I just can't see Microsoft endorsing this garbage.

These guys are scammers. They fool you into thinking your computer is infected. Don't expect them to fix anything, and even if it may seem like that, they simply portray things in a way it might seem real to a person who doesn't know anything - or not much - about computers, to get you to pay for their unfortunate lives.

I had been struggling with my email accounts for what felt like ages and just couldn't get them to work right. Feeling frustrated, I decided to give 24/7 Techies a shot, even though I was kinda worried about letting someone else access my computer. But they promised they were trustworthy, so I went for it. And wow, they totally came through! Not only did they fix the email problems on my new phone, but they also sorted things out on my laptop and desktop. They were really helpful and professional. Honestly, the $199 was totally worth it for the peace of mind and getting everything running smoothly again.

When my Outlook account got locked by Microsoft, I was really frustrated. Their algorithms mistook some info emails for spam, and it took forever to get the issue resolved. At first, it seemed like they were in no rush to help me out, and I ended up spending money just to get it sorted. Microsoft's mistake caused me all this hassle. However, once the problem was finally addressed, the support was actually great. But, honestly, the whole experience with Microsoft was pretty awful. They seriously need to fix their system to avoid inconveniencing customers like this.

I had an issue with my computer and needed help at an odd hour, so I reached out to their support. Lucky for me, they have 24/7 service, and I was connected to a tech right away. This guy knew his stuff and fixed my problem in no time. Seriously, it was like magic. I felt so relieved because, let's be honest, I'm not the best with tech. It's great knowing there's a reliable service for folks like me who don’t fully get the complexities of modern computers. Having this support really gives me peace of mind.

Company helped me twice in last two days with 2 different problems. Both techs listened and solved problems... one with a doccument camera and one with final cut pro... neither of which they were likely trained on. Appreciate the can-do attitude. By the way, the 6 month subscribtion is totally worth it... things seem to come up all the time... not usually broken... but more of "how to" questions. The only problem is that occassionally, once I hit the "allow" button to screenshare, link disconnects.

I had some techs come over to fix my system, they spent a good 2 hours working on it. At first, it seemed like they had sorted everything out. But the moment they left, I realized nothing had actually changed. My system was still acting up just like before. It's really frustrating because I was hoping they could solve the problem. Now I'm back to square one and quite disappointed with the whole experience. Not sure what went wrong, but it feels like a waste of time.

I had the best experience with 24/7 Techies! They were super polite and patient with me the whole time. I had this tech issue I couldn't figure out, and they assured me they'd fix it. And they did! Their kindness and professionalism really stood out. Anytime I run into tech problems, I'll definitely reach out to them again. Plus, I'm telling all my friends about how great they are. Such a relief to find support that's both efficient and friendly!

I've been a customer of this company for years, consistently paying their bi-annual fee. Their customer service is unparalleled—always helpful and polite. I recently encountered a challenge with a PDF document, needing to input personal details and remove certain content. Despite my struggles, the team at 247 stepped in and effortlessly handled it for me. Their prompt and efficient service truly exceeded my expectations.

I've been using these folks for my small business for about 8 years now. Anytime my computer acts up, I give them a call and they jump right in to fix things. They really know their stuff and always get back to me quickly. Their prices are pretty fair, too. What I appreciate the most is that they follow up afterwards to make sure everything's running smoothly. It's clear they genuinely care about solving my issues.

I had an experience with Techs that was really worth mentioning. They were super patient and polite throughout the whole process. They took the time to explain the program to me in a way that was easy to understand. When it came to fixing the issues, they were quick and efficient, which I really appreciated. It's rare to find such a combination of good manners and technical expertise these days. Darlene Mattson

I can finally get my emails! As a business owner, not getting emails is bad. Your team fixed a problem with my email and server that my server's tech department and my McAfee tech guys couldn't fix. They said I needed to upgrade my 2016 Microsoft Office to the latest version, but your people fixed it without that. I'm very impressed and signed up for your services for 6 months. Thanks a lot!

My experience earns a solid 5 stars! Daniel, Max, and Alex went above and beyond with their patience and assistance. As an 84-year-old with limited tech knowledge, their support was invaluable, creating a stress-free and positive encounter. A heartfelt thank you to the team for making my experience so pleasant and seamless.

I was having a rough day when my Outlook just stopped working, thanks to some OneDrive glitch. I didn't know what to do and felt pretty stressed out. Then I found 247techies. They jumped in and fixed the problem so fast, I couldn't believe it. I was back to work in no time. Big thanks to the team for saving my day!

I required assistance from a PC specialist as a Mac user needing to revive a decade-old laptop for a presentation in California next month. The venue's AV system wasn't compatible with Macs. Ron aided me in setting up Outlook and PowerPoint. He was exactly the expert I required at that moment.

Thanks to the tech's great job, I discovered the issue with my internet service. It wasn’t my computer. It was a problem with the cable connecting the modem to my computer. The internet provider provided me with new cables.

Provides really good service. I've needed help from 24/7 Technies a few times since I signed up, and every time they were fast, polite, and got the job done. They always fixed my problems. I'm pleased with the service.

Great service. Nowadays, it's hard to speak with a real person, but this company did well. My call, while I was worried, was answered fast, and my issue was handled quickly, efficiently, and politly.

I had an amazing experience with 247techies, especially Adam and Steve. When I switched my internet from Xfinity to T-Mobile, my emails stopped coming through. They jumped right in and helped me get all my emails back. They even helped me connect my desktop printer to my laptop so I could print again. They were super professional and knew exactly what they were doing. Plus, they were incredibly patient and kind, which made everything so much easier. It felt like I was working with friends, not just tech support. I'm really looking forward to any future help from them. Big thanks to Adam and Steve!

I had a recent experience with tech support, and overall it was pretty smooth and professional. They handled everything quickly, which was nice. But, as an older person, I got a bit anxious when I saw the cursor stuck at 48% for about five minutes. It made me nervous, wondering if something had gone wrong. I think it would've been really helpful if the technician had asked for my phone number at the start. That way, I would've felt more reassured knowing they could reach out if there were any issues. Overall, it went well, but a little more communication would have eased my worries.

Yesterday, Chris was a lifesaver. He managed to fix a big issue I had, but now I've got a whole new mess on my hands. Microsoft's Auto Update bot decided to update my Office program, even though I only had a limited license that didn't allow updates. Now, everything's gone haywire. My Microsoft programs are all messed up. It's so frustrating because I thought everything was sorted out, and now I'm back to square one. I wish there was a way to stop these automatic updates. It’s causing more problems than it solves. Fingers crossed Chris can work his magic again.

My encounter with 247's tech support featured good customer service, but the primary issue persisted. They successfully rerouted future sent emails to the sent folder, but retrieving emails sent approximately 3 weeks ago proved unsuccessful. While I appreciated their efforts, the inability to recover past emails highlighted a gap in resolving the core problem, leaving room for enhancement in their troubleshooting capabilities.

As someone with a home, contents, and a car, insurance for my computer is just as crucial. 247techies serves as the reliable insurance for my digital realm. Their exceptional service ensures that any computer issue is promptly addressed and resolved, offering peace of mind around the clock. Trustworthy and efficient, 247techies is my go-to solution for keeping my computers running seamlessly.

The representative was helpful. He informed me that the popup was a scam and pointed out unnecessary programs. He fixed the issue by taking control of my computer. However, the cost seemed high. I believe the service should cover a longer period, maybe a year instead of just six months. Despite this, my computer works fine now, and I can get back to my work.

Company is realy good. They fixed my problem well. Talk was good. Workers were smart, they checked if I did my part. In the end, they fixed it, and PC works faster. Sometimes new workers didn't know much about the issue.

I went to 247techies to help speed up my hp computer. They did make it a bit faster, but it was kinda a hassle. Different people kept picking up my case on different days, and every time, I had to explain the same problems all over again in writing. It got pretty frustrating. My computer is a bit better now, but it still takes like 15 minutes just to open Outlook, Quicken, or even a simple internet page. Considering the price we agreed on, I was hoping for much better results. Not really sure it was worth it.

Quick service, yet encountered a hiccup with my Microsoft Office auto-update. The tech searched extensively and assured me all was fine. Unbeknownst to them, Microsoft altered its policy for Office Home and Student (lifetime use). Awareness of such issues could enhance service quality.