Reviews Summary

NorthShoreCommercialDoor has a 2.8 - star rating from 9 reviews, indicating a low level of customer satisfaction!

5 stars
4 Reviews
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5 Reviews
Rating (1.0)

About company

North Shore Commercial Door is a trusted supplier offering a comprehensive range of garage doors, garage door openers, and related accessories. With a focus on quality products, they cater to both residential and commercial customers seeking reliable garage solutions. Their extensive inventory includes a variety of garage door parts, ensuring customers can find what they need for repairs and upgrades. North Shore Commercial Door prioritizes customer satisfaction, providing top-notch products along with valuable expertise to assist clients in making informed choices. As a reputable source for garage-related needs, North Shore Commercial Door stands out for its commitment to quality and service.

Key Details:

  • Location: The company is headquartered in Strongsville, Ohio, United States.
  • Founders: NorthShoreCommercialDoor.com was founded by Matt O'Donnell.
  • Foundation Date: The company was established in the year 1986.

Customer reviews

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(5.0)
Shipping was real quick and the thing
by Jeff

Shipping was real quick and the thing came in less than a week after ordering. They replied fast to my question about prepping the seal for installation. They recommend stretching the seal out in the sun. It gets squished in the box. Leave it out for a few hours, and it should go back to its normal shape (depends on how hot it is). Here in AZ in mid May it's around 85°F. In under an hour the seal was back to its regular shape.

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(1.0)
I strongly advise against choosing this company
by Enid Pritikin

I strongly advise against choosing this company! They consistently fail to fulfill their commitments and are virtually unreachable. Their customer service is non-existent—they neglect phone calls, disregard emails, and ignore physical mail. This frustrating lack of responsiveness has persisted for months, and, unfortunately, I'm left with no alternative but to abandon any hope of resolution.

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(1.0)
Wrong sizes
by Daniel Gosser

I ordered a plastic bottom seal kit which was stated to include a 1 3/8" thick 9 foot plastic retainer as well as a 9 ft weatherstrip. The weatherstrip sent was only 8 ft 6 inches, so now I have a bottom that even when installed correctly has two large holes for weather and bugs to enter through. Buyer beware-dimensions quoted are NOT correct.

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(1.0)
Well, it's quite baffling that this company
by Sean T

Well, it's quite baffling that this company manages to stay afloat. The customer service is incredibly unhelpful, providing inaccurate information and conveniently going silent. I deeply regret not checking their reviews beforehand, as I wasted hours attempting to obtain a straightforward answer to a simple question.

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(1.0)
Avoid this company at all costs
by Dave Mastbergen

Avoid this company at all costs! The customer service is horrendous – they sent the wrong parts and provided excuses for every mishap. Dealing with them became a time-consuming hassle, and the staff was shockingly rude. Words can't capture how bad the experience was.

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(5.0)
The packag arrived in one piece
by Najmi

The packag arrived in one piece and perfect condition! I will reorder from your company, should I need another one for my other vehicle, or if this one goes bad..but for now, I am all set, and thank you for job well done!

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(1.0)
I haven't got the product yet. Why ask
by Bruce

I haven't got the product yet. Why ask for my thoughts when the buying process isn't finished? I'll reassess once I get the thing I ordered.

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(5.0)
Service is quick.
by Anonymous

Service is quick. They got my order just right. The reverse angle door seal is good quality, not some weak cheap copy from China.

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(5.0)
I got the SAME remotes I needed
by Stan Gill

I got the SAME remotes I needed from North Shore, after tryin' many other options. Setup was easy. Thanks!

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