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Vehicle Shopping

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CashForCars.com is 10 out of 17 best companies in Vehicle Shopping on RealReviews.io

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Summary

CashForCars.com has a 3.9 - star rating from 131 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    60%

    77 reviews

    77 reviews

  • 4 stars

    11%

    15 reviews

    15 reviews

  • 3 stars

    8%

    11 reviews

    11 reviews

  • 2 stars

    5%

    7 reviews

    7 reviews

  • 1 stars

    16%

    21 reviews

    21 reviews

  • Reviews from other countries:

  • F

    Franklin Bernard James

    1 reviews

    United States

    It was a hassle!

    Man, what a hassle! I decided to sell my old truck, thinking I'd get a decent deal. Turns out, it’s a vintage model this year, and I feel like I got totally shortchanged on the price. They sent a tow truck from Copart to pick it up, and the driver handed me a check that didn’t even have my full name on it. Seriously? Now I'm stuck with this tiny check that I can't cash, and it's been weeks. I'm just frustrated. The whole process felt sketchy, and I’m left with nothing but a bad experience. Would’ve expected a smoother process and a fair deal, but instead, it’s just been a headache.

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  • P

    ProTec Association Services

    1 reviews

    United States

    I tried to sell my

    I tried to sell my car with this company and wow, it was a hassle. The process seemed endless, with so many steps and delays. I felt like I was constantly waiting, and it was frustrating. Then I found a Wholesaler who completely changed the game. They come right to my office, handle all the paperwork, and even write a check on the spot. Plus, they're based in OC or LA, and I'm in San Diego, but they make it work seamlessly. I've sold three cars to them now, and it took way less time than dealing with the first company. Time's precious, and I just can't afford to waste it.

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  • S

    Scott

    1 reviews

    United States

    I had quite a ride

    I had quite a ride dealing with this service. They were supposed to pick up my car and send me a payment, but things went a bit off track. After waiting over 10 days, I had to call and figure out why my check hadn't been sent yet. Still waiting on that payment, by the way. And get this, the pick-up driver initially towed the wrong vehicle! Completely different color and VIN – a real mix-up. Eventually, they did get my car from Ravenel Ford in Ravenel SC, but the whole process felt more complicated than it should've been. Hoping they get it together soon.

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  • W

    WL

    1 reviews

    United States

    I was super annoyed with

    I was super annoyed with this whole process. They told me they'd handle all the paperwork and filing for my car, but after they picked it up, I got an email saying I had to do everything myself. Seriously? Tried calling them multiple times and no response. And to make matters worse, they need to sign the paperwork in my state, which I have no idea how to make happen. This was a total mess and completely different from what they promised. Now I'm stuck with a bunch of paperwork and no idea what to do next. Not happy at all with this service.

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  • Z

    Zachary Ryan Wyrsch

    1 reviews

    United States

    I sold my car last

    I sold my car last Friday and got three checks in return. Went to cash them, but they weren't processed and were worthless. Thought I'd try again on Saturday, but same problem. Called customer service, and they said I'd have to wait until Monday because the lot was closed. So here I am, sold my car, and still waiting to get paid. Needed that money for rent, which is the whole reason I sold the car in the first place. This delay has been super frustrating and stressful. Hope I get the money soon, but I still haven't actually received it.

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  • E

    Eric

    1 reviews

    United States

    Starting was simple, but getting

    Starting was simple, but getting a confirmation for pick up was a hassle. I tried calling and the person on the other end was hard to understand. I explained that I needed confirmation since I'd be taking a day off work just to be home for the pick up. She couldn't help and kept telling me to call dispatch the next day. But by then, I would have already taken the day off for potentially no reason. The whole experience was frustrating and it felt like I was going in circles. Really disappointing and not worth the trouble.

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  • T

    Tamberlyn Russell

    1 reviews

    United States

    I waited almost four days

    I waited almost four days before my car finally got picked up, which was super frustrating. Dispatch kept telling me they'd be here by the end of the day, but it just didn't happen. I really don't understand why they bothered setting a pick-up date if they weren't going to stick to it. It would’ve been helpful if they had explained the whole pick-up process when I bought the car. Instead, I was left in the dark and had to keep calling them. The whole experience was just more hassle than it needed to be.

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  • S

    SJ

    1 reviews

    United States

    Never dealing with them again

    I went to get my car fixed, and things went sideways fast. Dropped it off and was told they’d call when it’s done. Ended up at a coffee shop for four hours waiting for that call. No call came. Found out they took my car without letting me know, no payment, no title signing. I had to chase them down to some other location. And to top it off, some of my stuff from the car was missing when I finally got it back. It was such a hassle and felt so disrespectful. Never dealing with them again.

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  • d

    drerydland

    1 reviews

    So, I called these guys

    So, I called these guys to get my car picked up, right? First off, the folks I spoke to had really thick accents, and I could barely understand them. Then, the car wasn't even picked up on the day they said it would be, which was super frustrating. And now it’s been like almost 10 days and still no check. I’ve been waiting and waiting, and nothing. Anyone know when I might actually get it? This whole experience has just been a mess from start to finish.

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  • J

    Judith A Brennan

    1 reviews

    United States

    I recently had the worst

    I had the worst experience dealing with Cash for Cars and their Copart lot. It felt like a never-ending ping-pong game. I had to go back and forth for months just to get my car delivered. The whole process was a mess. They were so disorganized and seemed to have no clue about customer service. It's baffling how they're still operating with such poor management. It was a total nightmare, and I wouldn’t recommend them to anyone.

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  • M

    Marie Panciotti

    1 reviews

    United States

    Feeling frustrated and stuck with no answers

    I decided to sell my car and was promised a check right after they picked it up. They said it would be mailed immediately, but it never showed up. When I reached out, they gave me all sorts of excuses about losing the title. Here I am, two months later, and still no check. Nobody seems to care or help me out. Feeling frustrated and stuck with no answers.

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Rating on other websites

  • Trustpilot

    4.4

  • Yelp

    4.0

  • Glassdoor

    4.5

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Vehicle Shopping

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

CashForCars.com is 10 out of 17 best companies in Vehicle Shopping on RealReviews.io

About CashForCars.com

CashForCars.com presents a streamlined and efficient solution for individuals looking to sell their vehicles. Whether you're dealing with a barely running car or near-perfect condition, this service caters to a wide range of automotive needs. A part of Copart.com, which has a substantial background in salvage vehicles, CashForCars.com has established itself in the industry. Their process is simple, aiming to remove the usual hassles of selling a vehicle. The question "Is CashForCars.com legit?" is common, and their transparent process, including instant quotes and same-day payments, provides a reassuring answer​​​.

Vehicle Purchase Services

CashForCars.com specializes in purchasing various vehicles, including cars, trucks, SUVs, motorcycles, boats, and even RVs. The process is notably convenient, offering services for vehicles in various conditions, from nearly new to significantly damaged. This flexibility makes it a suitable option for a broad range of sellers.

One of the key selling points of CashForCars.com is their instant cash offer. This feature simplifies the selling process, especially for those looking for a quick and straightforward transaction. Additionally, their free towing service for inoperable vehicles further enhances the convenience for sellers. The process involves a few simple steps: contacting CashForCars.com, receiving an instant offer, and scheduling a pickup time, followed by immediate payment upon vehicle collection.

The presence of 200 locations nationwide ensures accessibility and convenience for sellers across different regions. Their nationwide operation and free towing services extend their reach beyond major cities to more rural areas, ensuring no potential seller is left out. "Is CashForCars safe?" Yes, considering their straightforward, transparent process and the positive feedback from numerous satisfied customers. Sellers have noted the service's speed, efficiency, fairness, and transparency, making it a reliable option in the vehicle-selling market​​​​​​. Let's continue this CashForCars review and focus on the most important aspects.

Selling Process and Evaluation

The vehicle sales process at CashForCars.com is straightforward and user-friendly, reflecting its commitment to convenience and efficiency. One of the cornerstones of this process is their online quoting system, which is a major factor in answering the question, "Is CashForCars.com reliable?" This system lets sellers quickly input details about their vehicle, such as make, model, year, and condition, to receive an instant quote. This appraisal method is designed to be hassle-free, providing sellers with a quick understanding of their vehicle's value without the need for extensive consultations or physical inspections.

For those preferring a more traditional approach, CashForCars.com also offers on-site evaluations. Their team of experts can thoroughly appraise the vehicle, taking into account its condition, market value, and other relevant factors. This dual approach to vehicle appraisal – both online and on-site – ensures sellers have options that best suit their preferences and circumstances.

The reliability of CashForCars.com's evaluation process is further enhanced by its use of up-to-date market data and expertise in the automotive industry. The company's appraisal methods are designed to provide fair and competitive offers, making the selling experience straightforward and transparent for the vehicle owner​​​​​.

Payment and Pricing Structure

The company's pricing policy is based on a flexible approach to the analysis and evaluation of each vehicle. The technical condition of the vehicle, the year of manufacture, the degree of wear of certain parts, visual aspects, and dozens of other characteristics are taken into account. This is why you will not be able to find a standard pricing page on the website. Each vehicle receives an expert assessment and is then published on the website. So, is CashForCars real? Yes, largely thanks to such an honest financial policy.

Once a seller accepts an offer, the payment process is swift and straightforward, underscoring the company's commitment to efficiency. Sellers receive payment at the time of vehicle pickup, which can often be arranged within 24 hours of accepting an offer. This expedited payment process is a significant advantage for sellers looking for immediate financial return on their vehicles.

Regarding discounts and promotions, while there's no specific mention of a "CashForCars discount code," the company's competitive pricing strategy ensures sellers get a fair market value for their vehicles. This, combined with their fast payment process, positions CashForCars.com as an attractive option for those looking to sell their vehicles quickly and efficiently.

The "CashForCars order" process, from appraisal to payment, exemplifies the company's commitment to a customer-centric approach, offering convenience, speed, and reliability. This streamlined method of selling vehicles is a testament to the company's dedication to providing a positive selling experience​​​​​.

Towing and Vehicle Pickup Services

CashForCars.com's towing and vehicle pickup services are integral to its customer offering, ensuring a hassle-free experience. "Is CashForCars a scam?" No! Just look at the company's commitment to convenience and transparency! CashForCars.com offers free towing, a significant advantage for sellers, particularly those with inoperable vehicles. This service extends across their nationwide network of 200 locations, ensuring you can access their services no matter where you are in the United States.

The scheduling process for vehicle pickup is designed for ease and flexibility. Once a seller accepts an offer from CashForCars.com, a pickup time and location are arranged to suit the seller's convenience. It can be at their home, workplace, or any other location. The company's towing partners then handle the pickup, making the process seamless and cost-free for the seller.

While there is no specific mention of a "CashForCars promo code" for the towing service, its inherent value lies in its nationwide availability and the cost-saving benefits it offers customers. This aspect of the service further reinforces the company's commitment to providing an efficient, customer-friendly experience​​​​​.

Customer Support and Assistance

Customer support is a cornerstone of CashForCars.com's operations, addressing the needs and concerns of sellers throughout the transaction process. The "CashForCars.com reviews and complaints" often highlight the effectiveness and helpfulness of their customer support team. The company offers multiple contact methods, including a toll-free phone number and an online form, ensuring customers can easily reach out with any questions or concerns.

Their customer service team assists with paperwork and transaction details, making the process as straightforward as possible for the seller. It includes guidance on the necessary documents to sell the vehicle, such as the title and valid ID, and assistance with any additional paperwork required by state laws.

CashForCars.com's customer service is available during regular business hours, providing prompt and informative responses to inquiries. This level of support is crucial, especially for those unfamiliar with selling a vehicle. It contributes to a smooth transaction, reducing the stress of such sales.

Regarding returns, while the concept of "CashForCars returns" isn't typical in the vehicle buying industry, the company's commitment to customer satisfaction is evident in its transparent and straightforward purchasing process. Their customer support team ensures that all parties are informed and comfortable with each transaction step​​​.

Security and Transparency

CashForCars.com highly emphasizes transaction security and transparency throughout the sales process. This approach is central to their business model, ensuring that sellers can trust the service with their vehicles and personal information. The transparency of CashForCars.com's sales process is a key factor in the positive "CashForCars reviews" found online. Customers frequently express satisfaction with the straightforward and clear nature of transactions, highlighting the absence of hidden fees or unexpected complications.

Security measures implemented by CashForCars.com include secure payment methods and thorough verification of vehicle details and ownership documents. This careful attention to security protects both the seller and the company, fostering a trustworthy environment for business. The immediate payment upon pickup, either cash or check, ensures that sellers receive their funds securely and without delay.

Customer testimonials and reviews illustrate the company's commitment to transparency and security. These reviews often mention the process's straightforwardness, the pricing's fairness, and the staff's professionalism. Such feedback reinforces the reliability of CashForCars.com's services.

Regarding the absence of CashForCars coupons, the value provided by the service in terms of convenience, fair pricing, and security measures can be seen as inherently beneficial. The company's focus on customer satisfaction and transparent business practices contributes significantly to its positive reputation in the vehicle buying market​​​​​.

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