WeBuyCars.com Reviews - 10

On Saturday 1st February 2025, my wife and

On Saturday 1st February 2025, my wife and I bought a car from the East London branch. The person who helped us with the sale, Lynton Button, was great. He was polite, knowledgeable, and made the whole process simple. He’s a valuable member of WeBuyCars. He even asked us to let him know once we were home, which we did. We're now proud owners of a well-maintained car.

There's nothing quite like the excitement

There's nothing quite like the excitement of working with a salesman who truly loves what he does, and Ahmad is one of those passionate individuals. His love for cars, combined with his exceptional people skills, truly sets him apart as a top-notch salesman. Keep up the excellent work, Ahmad! Well done!

Thank you to Zhane at Strathpine

Thank you to Zhane at Strathpine office for great customer service nothing was too much trouble as I still required my vehicle for a couple weeks, they were happy to give me a deposit for my car, and full payment straight away once I delivered it. Very much appreciated Zhane,

Emmanuel Tembo

Emmanuel Tembo Had a great experince with Mr. Tambo. He's a pro and knows a lot about the cars there.

My experience with webuycars was great.

My experience with webuycars was great. Sandile Mthimunye provided excellent customer service. He was friendly and professional during my vehicle purchase. I was happy and satisfied with the experience. I'll surely return for future purchases and recommend webuycars to others. Thanks, Sandile, keep it up!

I purchased a car from We Buy Cars Dome branch.

I purchased a car from We Buy Cars Dome branch. I paid R3304 for the delivery and R2200 for license and registration. I went to pick up the car myself, it wasn't delivered. The car wasn't even ready when I arrived, they were still charging the battery to get it started. I had to buy a new battery on my own. They didn’t give me a licensed and registered car, just an email with a document that I had to print myself. It was my responsibility to handle everything for a service I already paid for. I want all the money back for the service I didn’t receive. It’s been over three months and after sending many emails, I only get promises and nothing else.

I'm sharing my disappointment

I'm sharing my disappointment regarding the service provided by one of your salesmen, Ryan Eksteen. As a loyal customer who has bought two cars from your dealership, I anticipated a certain level of professionalism, which unfortunately wasn't met. In my recent interaction with Mr. Eksteen, he asked me to get a roadworthy certificate for a vehicle purchase, promising reimbursement for the expenses. Despite his assurances and repeated promises of reimbursement by November 2022, I haven't received any refund yet. This situation has caused inconvenience and financial strain, as I had to bear the cost of the roadworthy certificate expecting reimbursement. However, Mr. Eksteen's failure to fulfill his commitments has left me feeling deceived. I hoped for a swift resolution, but Mr. Eksteen's avoidance and empty promises have only added to my dissatisfaction with the service provided by your dealership.

I purchased a Polo Vivo

I purchased a Polo Vivo on September 1st from We Buy Cars in Gqeberha. Unfortunately, the car's engine experienced issues just before Peddie, prompting me to contact my sales representative. She arranged for a tow truck, but I made it clear that I no longer wanted the car and requested a refund. However, the process has been far from smooth. I've been dealing with Charleston Ruiters, who identifies as a manager at the dealership. It has been nearly four weeks since I initiated the refund request, and I have been given the runaround. I've been told that my application is still with the refunds department, and I've been unable to reach Charleston, who claims to be in training. I urge someone to get in touch with me promptly before I escalate this matter to the ombudsman.

Purchased a product from

Purchased a product from this company. Quality checks and assurances like their satisfaction guarantee mean nothing. Major issues with the product not being as advertised. Using the product initially didn't reveal these problems, but when I found information indicating the issues, I realized I'd been misled. Note that consumer protection may not apply here, so we'll have to pursue legal action to address this. Anticipating a class action lawsuit.

This business should be embarrassed

This business should be embarrassed because the TV ad is full of falsehoods. The online price is far from what they actually charge, and they also take extra fees for paperwork or to access your funds immediately, even though immediate transfers are free. It's better to sell your car privately than use this overpriced site. Unacceptable.