StewartGolfUSA.com Reviews - 9

Good experience with buying a Q Follow

Good experience with buying a Q Follow cart from Stewart Golf. I had a question and sent it through the online contact us section on the website. Got a call back in 30 mins. The rep was very helpful and nice. My cart shipped same day (I ordered early in the morning online) and arrived quickly. It was packaged well. Easy to set up and after watching a couple of YouTube videos I practiced with the cart on my lawn. There’s a small learning curve but I am getting used to it now and more efficient with it on the course. I didn’t want to spend this much but I figured with the 90 day full trial and refund option, it was worth a shot. If it doesn’t blow me away I can always send it back, be refunded and try a less expensive option. So far I’m pretty happy with it. It’s amazing how much energy it saves you vs pushing a cart all day. Truly makes you feel like you have a caddy, you just get to walk naturally. I’m definitely sold on the electric cart for playing golf now. Helps you stay loose and allows you to stay in a better rhythm. I definitely recommend trying one yourself.

The cart works just like it says

The cart works just like it says, I spent a lot of time looking into electric carts before I made this buy, and Stewart Golf has really impressed me. It takes a round or two to get used to it, but it’s definetly worth the money. I’ve told a few club members about it (one has already bought one) and a few more are interested.

Recently acquired the Q Follow

Recently acquired the Q Follow last week. Tested it briefly in my backyard. Simple to pick up. Planning to see it in action this Sunday. The battery app is straightforward and connects with Bluetooth. The controller is user-friendly. Things are looking good for now.

Thiѕ company'ѕ service

Thiѕ company'ѕ service departmеnt wаѕ quiсk tо rеѕpond whеn I orderеd more wheels. I аskеd fоr instгuctions tо put thе wheels on, аnd they sent them quiсkly. I've been using thе same cart fоr 4-5 years now. They're gеtting pоpulаr in central Ohio.

Stewart Golf's customer service

Stewart Golf's customer service is really good. They support their product well, offer fast and efficient help, and go the extra mile to ensure customers have a great experience.

The brake assembly I ordered came fast and on schedule.

The brake assembly I ordered came fast and on schedule. It was straightforward to put in place, making the whole process smooth and easy.

I received quick responses

I received quick responses to my inquiries, and the issue I contacted them about was promptly and kindly resolved.

I got my XIX wheel replacement kit.

I got my XIX wheel replacement kit. Came on time. The back wheels were good and easy to put on. But the front ones didn't fit. My axle was too big for the bearings to go on. Waiting for the repair guy to come back so I can send it to Stewart Golf USA for fixing. Will rate after that.

I regret my purchase.

I regret my purchase. I should have considered MGI, which is much more affordable. My cart tends to jump at the start, and according to Stewart, this is normal. The "follow" feature only works on flat terrain, so if you have any hills on your course, it won't work well. The plastic parts are prone to breaking, and I had to replace a wheel after just two rounds. On the sixth round, the battery completely died and won't recharge. Also, keep in mind that the 100-hole guarantee is essentially only valid for 30 days. So, if you're considering buying one, avoid making the mistake I did by purchasing in the offseason – you'll be out of luck. Many of my friends have the MGI, and they are extremely satisfied with it.