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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Vehicle Shopping

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Carvana.com is 3 out of 17 best companies in Vehicle Shopping on RealReviews.io

Customer reviews

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Summary

Carvana.com has a 4.7 - star rating from 6 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    84%

    5 reviews

    5 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    16%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • J

    Jan

    1 reviews

    We got a car after a family member passed.

    We got a car after a family member passed. Selling it privately seemed like too much, so we contacted Carvana once we got the title. The car was from out of state, and we weren't sure what to do, but Carvana handled it fast. They gave a fair offer and arranged pickup quickly. They called with pickup time and gave us papers to sign. It was easy, and their rep was pro. Though we could've made more selling it ourselves, the smoothness was worth it.

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  • B

    Bruce

    1 reviews

    The offer was decent and fair

    The offer was decent and fair, the process moved swiftly and was quite straightforward. The driver who picked up the car was friendly and helpful. One thing to note: when requesting document photos (like the title and driver's license), clarify upfront that both sides are needed. We chose Carvana because our daughter had a good experience buying from them recently, and now we can agree!

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  • D

    Dennis

    1 reviews

    Smooth process. Our first time with Carvana.

    Smooth process. Our first time with Carvana. The online steps were simple to follow. The email and text alerts were useful. The team on site was helpful. Good customer service. Very professional. They guided us through the last steps, and the payment hit our bank within two days. We’ll use Carvana again.

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  • C

    Cody

    1 reviews

    Carvana's offer for my car was much higher than

    Carvana's offer for my car was much higher than other places and the process was super easy. They came to get my car at home for just $40 and paid me quickly with ACH. It was my first time selling with them, but I was really happy with how simple it was.

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  • J

    Justin

    1 reviews

    Getting an online quote and uploading documents

    Getting an online quote and uploading documents for the diagnostic inspection was smooth. The only small hitch was that the car wasn’t picked up on the same day, so I had to work around it in the driveway for a day, but it was a minor inconvenience.

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  • B

    BOBBY

    1 reviews

    Overall, the experience with the company

    Overall, the experience with the company was pretty good. They were upfront about the process. It took more time for them to bring the car to their place than for them to accept it. The only downside was that they wouldn't collect my car.

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Rating on other websites

  • Trustpilot

    4.4

  • Yelp

    3.5

  • Sitejabber

    1.4

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Vehicle Shopping

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Carvana.com is 3 out of 17 best companies in Vehicle Shopping on RealReviews.io

About Carvana.com

Carvana revolutionizes the car-buying experience with a seamless online platform, allowing users to browse, finance, and purchase vehicles with convenient next-day delivery. Eliminating traditional dealerships results in significant cost savings, totaling thousands of dollars per vehicle. These savings are passed on to consumers through lower prices, with customers saving an average of $1,430 per purchase. Carvana emphasizes premium cars, ensuring high-quality options for buyers. Additionally, they prioritize providing a superior purchasing experience, free from hidden fees, enhancing transparency and trust throughout the process. Discover a better way to buy a car with Carvana's innovative approach and customer-focused values.

Key Details:

  • Location: The company is headquartered in Tempe, United States.
  • Founders: Carvana.com was founded by Ernest Garcia III, Ryan Keeton, and Ben Huston.
  • Foundation Date: The company was established in the year 2012.

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