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Carfax.com is 17 out of 17 best companies in Vehicle Shopping on RealReviews.io

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Summary

Carfax.com has a 1.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    1%

    no reviews

    no reviews

  • 4 stars

    16%

    1 reviews

    1 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    33%

    2 reviews

    2 reviews

  • 1 stars

    50%

    3 reviews

    3 reviews

  • W

    Walt

    1 reviews

    So, about this company, there's not enough

    So, about this company, there's not enough info in Carfax reports. Plus, you buy 3 reports but only get two. One expires so you think you can use it later, but they charge you again. Also, no phone number to talk to a person, just email forms. You don't know if anyone will reply. They just send a standard note that doesn't help.

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  • B

    Bogdan

    1 reviews

    I tried to give my thoughts on Toyota of

    I tried to give my thoughts on Toyota of Surprise (AZ), where I recently had $3,000-plus of work done on my Toyota pickup. They wouldn't give me the link to post a review. Why? Because they know what I'd say, and they don't want my review out there. I asked CarFax three times to send me a link! No answer. Seems CarFax and the different dealerships bragging about using CarFax are working together. Don't believe you'll get the whole truth from CarFax reviews-- you'll only see good reviews AND NOTHING MORE! Be warned.

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  • B

    Bill N

    1 reviews

    Company don't fix wrong milage report.

    Company don't fix wrong milage report. Always giving excuses why they can't, even after service provider contacts them to correct report.

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  • F

    Fred

    1 reviews

    United States

    It's impossible to reach anyone by phone.

    It's impossible to reach anyone by phone. I have now been waiting 7 days for a response about a clear error on the mileage of my car. The dealer made a mistake, and now it shows my truck has driven 40,000 miles in just 2 days. It's clearly a typo. Carfax is listing it as an odometer rollback, and it's delaying the sale of my truck. All I get is a generic email from Carfax saying they will respond soon.

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  • K

    Ken Beyer

    1 reviews

    I bought a car and had a paper saying

    I bought a car and had a paper saying there were no problems. I wanted to sell my car and found a damage report on it from before I got it! So, I talked to Carfax, and they said to talk to the seller! What use is their guarentee?

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  • t

    tinu litt

    1 reviews

    This company is untrustworthy

    This company is untrustworthy, showing a fake accident and a claim that didn't happen, causing me a lot of problems when I tried to sell my car.

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Rating on other websites

  • Trustpilot

    1.5

  • Sitejabber

    1.4

  • Reviews.io

    4.3

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Vehicle Shopping

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Carfax.com is 17 out of 17 best companies in Vehicle Shopping on RealReviews.io

About Carfax.com

CARFAX is an essential tool for anyone considering purchasing a used car, offering detailed reports to aid in informed decision-making. Founded with the vision of becoming the premier source of vehicle history information, CARFAX has evolved into North America's most comprehensive database with over 30 billion records. Their reports provide invaluable insights into a vehicle's past, empowering millions of buyers and sellers to transact with confidence. CARFAX's innovative solutions continue to revolutionize the used car market, ensuring transparency and trust throughout the buying and selling process. Count on CARFAX to help you shop, buy, own, and sell used cars with peace of mind.

Key Details:

  • Location: The company is headquartered in Centreville, VA, United States.
  • Founders: Carfax.com was founded by Ewin Barnett III and Robert Daniel Clark.
  • Foundation Date: The company was established in the year 1986.

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