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CashForCars.com is 10 out of 17 best companies in Vehicle Shopping on RealReviews.io

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Summary

CashForCars.com has a 3.9 - star rating from 131 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    60%

    77 reviews

    77 reviews

  • 4 stars

    11%

    15 reviews

    15 reviews

  • 3 stars

    8%

    11 reviews

    11 reviews

  • 2 stars

    5%

    7 reviews

    7 reviews

  • 1 stars

    16%

    21 reviews

    21 reviews

  • S

    Sherri D

    1 reviews

    They initially offered me

    They initially offered me $541 for my car, and I was ready to sell it and have it picked up. However, when I called them, they pulled a bait-and-switch and claimed they had offered $488, not $541. I had an email confirming the $541 offer, which I forwarded to them as proof, but they didn't care and still insisted on the lower amount. This is a bad company to do business with. I strongly recommend staying away from them and finding a company that won't try to cheat you!

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  • S

    Stephanie

    1 reviews

    The whole experience was simple and smooth

    The whole experience was simple and smooth from beginning to end. The phone support guy guided me through everything and then connected me with the tow service for the rest of the deal. The tow team did a fine job with my car, took payment as agreed, and so on. I'm happy with how selling my car to CashForCars went. I've been telling everyone they're a solid choice if you want to get rid of your car without much trouble or long wait. Especially since my car was over 26 years old! Many thanks to everyone involved. They deserve a raise!

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  • S

    Steven

    1 reviews

    Had a generally positive encounter

    Had a generally positive encounter with the company. They presented the most favorable offer for my malfunctioning Prius with a blown head gasket and coordinated the pickup from the repair shop. The only drawback was the initial no-show from the towing company on the scheduled appointment, but they eventually arrived the following Monday.

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  • G

    Glenn

    1 reviews

    Aftur a few questins

    Aftur a few questins abut my car, CashForCars maid a signifikunt offer. Then they come, helpd to remve my lisence plates, tuk my two sets of kees and the signd Title, then gave me a chek for that signifikunt amount. Hooked up my formr car with 200,000 miles on it and toed it away. Quick & effisient servis.

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  • P

    PETE

    1 reviews

    Joshua Nevore is the go to person for me.

    Joshua Nevore is the go to person for me. Joshua goes above and beyond to make the process of selling a car EASY PEEZY. He follows up, he is very helpful and knowledgeable. This wasn't our first time working along side Joshua. Look forward to working with him much more in the future. Mahalo

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  • m

    marshal

    1 reviews

    Entering the door, the experience was simple.

    Entering the door, the experience was simple. The staff in the office guided me through the steps. The individuals on the phone knew their stuff. I received the lot number without any hassle. Handed over my vehicle and received a check. Overall, it was a straightforward process.

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  • A

    Amanda S.

    1 reviews

    United States

    Everyone at CashForCARS.com knew what they were doing

    Everyone at CashForCARS.com knew what they were doing and were very nice. I had just one small issue with many calls needed to reach dispatch, but they fixed it very fast. The whole process went smooth and the pick up payment was really good! THANK YOU!

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  • P

    Paul J Razewski

    1 reviews

    United States

    The customer service team was really

    The customer service team was really nice and supportive. Everything went as promised. The communication was quick and helpful, and they kept me informed all the time. Overall, it was a positive experience after a rough time (car breaking down).

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  • J

    Joseph C

    1 reviews

    Smooth online process for sale and scheduling pickup.

    Smooth online process for sale and scheduling pickup. Vehicle was collected on time. The car hauler came ahead of schedule, was courteous and managed the process well, and gave the payment check immediately. Very happy with the simple sale.

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  • C

    Cindy

    1 reviews

    Cash For Cars really helped me

    Cash For Cars really helped me sell my old van. They stayed focused and helped me through the process without being too pushy. They helped me find my title, arrange the tow, and get everything coordinated. It was very helpful.

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  • S

    Sandra

    1 reviews

    From beginning to end, selling my car

    From beginning to end, selling my car was smooth and quick. They gave me a fair price for my car, and the tow truck drivers were on time and super nice. I can't figure out how any one could rate this place lower than 5 STARS.

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  • R

    Ronald V

    1 reviews

    Called late afternoon on 8-1-24

    Called late afternoon on 8-1-24 and got everything needed. By mid-morning the next day, 8-2-24, it was finished. Picked up the car from the tow spot, learned it wasn’t worth fixing due to high cost, and received our check.

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  • A

    Akandu Patrick

    1 reviews

    United States

    Contacting customer service was simple and quick

    Contacting customer service was simple and quick, and the team was polite and ready to help with any questions. The pickup and delivery timing matched what the staff of this company promised.

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  • A

    Anonymous

    1 reviews

    Fast and effective help for disposing

    Fast and effective help for disposing of my car that wouldn't start. I'm happy to have resolved it quickly and taken away my worries. They offered, towed, and paid on the spot.

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  • D

    Detlef

    1 reviews

    Team was quick to respond

    Team was quick to respond. Received a fair quote verbally, then swiftly got it in an email. All steps of the deal were clear and went as described. Quite good experience!

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  • A

    Anonymous

    1 reviews

    Impresed by the tow driver's helpfulnes

    Impresed by the tow driver's helpfulnes moving my car with no power. It had issues like trunk not opening and not going into neutral. But he was patient and supportive.

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  • K

    Kimberly Brandon

    1 reviews

    United States

    Really smooth process.

    Really smooth process. Straightforward, fast, and simple pickup and handover. Very happy to have sold the car and even more pleased with the no trouble experience.

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  • T

    Tammi

    1 reviews

    Impressed with the service

    The company's customer service is excellent. The car price is good. The tow driver was nice and informed me ahead of time for the pickup, which was helpful.

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  • A

    Allan Miller

    1 reviews

    Cash For Cars made it easy to get rid of a car

    Cash For Cars made it easy to get rid of a car that couldn’t be driven and wasn’t needed. I would strongly suggest them to anyone in the same spot.

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  • R

    Rosalie Gibbens

    1 reviews

    The driver arrived right on time and was very nice.

    The driver arrived right on time and was very nice. I appreciate your help and reminding me that I needed to call the DMV for a sold car.

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  • D

    David C.

    1 reviews

    Their communication was friendly and sincere

    Their communication was friendly and sincere, which made the whole process smooth and straightforward. I’d suggest them to anyone.

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  • J

    Jo

    1 reviews

    United States

    I'm happy the towing person didn’t try

    I'm happy the towing person didn’t try to argue about the price and the check went through fine. But the experience wasn’t completely smooth. I got different instructions on how to prepare the Title—one person said it needed to be notarized, another said not to bother with that. One rep also told me to sign and notarize a Power of Attorney, but then another said I didn’t need it. The towing truck had to return because the driver wasn't ready the first time.

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  • A

    Anonymous

    1 reviews

    United States

    Aside from needing to speak with a bunch of diferent

    Aside from needing to speak with a bunch of diferent people and going back and forth on calls, things went smooth. Everyone I talked to was nice, and the pickup happend quickly and without issue.

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  • J

    Jenni R

    1 reviews

    The company is pretty good.

    The company is pretty good. They were nice and helpful. But the scheduling was kinda slow at getting back to me about when they'd pick up my stuff.

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  • A

    Anonymous

    1 reviews

    United States

    Got an offer & next day they lowered it

    Accepted a $300 offer & waited for tow comp to. call for pickup. Finally called tow company & they said they had one tow truck in the shop & the other wouldn't be able to handle the wgt of my truck. Come on now🙄Called Cash back & they said they'd have to get another tow comp and that would decrease my offer. I hung up & got the salvage yard down the road. I've heard they give you a price & then the tow truck arrives with a check for less. Beware

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  • H

    Hunter M

    1 reviews

    At 53 years old, I can confidently

    At 53 years old, I can confidently say that this is the worst company I've ever had the displeasure of dealing with. Their level of unprofessionalism is beyond anything I've encountered.

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  • T

    Timothy Welton

    1 reviews

    United States

    I had a great experience

    I had a great experience with CashForCars. I checked out seven different companies online, and their offer was the highest, even better than a trade-in. The process was simple. Filled out the form online, got an offer, then called and spoke to two reps to confirm my details. They had accents, but I understood everything just fine. They explained what would happen next and emailed me the contact info for a local Coparts location. The local office called me the next day, scheduled a pickup, and reminded me to clear out my stuff and have the title ready. The driver called 15 minutes before arriving, checked the title, took some pictures of my truck, and wrote me a check right on the spot. I deposited the check via my phone, and the funds were available the next day. Got an email with the bill of sale the day after, which I needed for a tax abatement in Massachusetts. Super easy process. Would definitely use them again.

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  • M

    Margo Messer King

    1 reviews

    United States

    I was filling out this

    I was filling out this online form and, before I even hit submit, they called me. Hector was on the line, asked a bunch of questions and, just like that, we decided to move forward. It was so simple. They transferred me to the support center to verify my info. They told me a tow company would call within 24 to 48 hours. Next morning at 8:13 AM, they called and said they’d be there in 30-40 minutes. The guy arrived at 9 AM, inspected the car, jumped it, and rolled it into the street. I got my check, took the plate to the DMV, and called the insurance the next day to remove the car. It was smooth and effortless, and it knocked $132 off our monthly insurance. Should have done this a year ago! Their offers are slightly better than others. Highly recommend!

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  • A

    Alex Gaspar

    1 reviews

    United States

    Very efficient service

    I recently sold my car and the whole experience was surprisingly smooth. I got a really good offer for my car without having to leave my house, which was super convenient. They arranged a pick-up time that worked perfectly for me, and the transaction was completed right at my doorstep. No hassle or running around, just straightforward and easy. The team was professional and made sure everything was clear and simple, from the title transfer to the payment process. It's rare to find a company that makes selling a car this stress-free. If you're looking to sell your car, this is definitely a great way to go about it. Highly recommend them for their efficient service!

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  • L

    LINDA M HENDERSON

    1 reviews

    United States

    This is definitely the way to go!

    I recently decided to sell my old car, and the whole process turned out to be incredibly smooth! Did everything online, and got a quote right there. It was a bit surprising how quick it was. Next day, my car was picked up, and the check was handed to me without any hassle. The customer service was really helpful whenever I had questions; they responded promptly, which made everything feel less stressful. I was also impressed by the tow truck operator. He arrived right on time, just as planned. It felt like they took care of everything, and I didn’t have to worry about a single thing. If you’re thinking about selling a car, this is definitely the way to go!

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Rating on other websites

  • Trustpilot

    4.4

  • Yelp

    4.0

  • Glassdoor

    4.5

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Vehicle Shopping

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

CashForCars.com is 10 out of 17 best companies in Vehicle Shopping on RealReviews.io

About CashForCars.com

CashForCars.com presents a streamlined and efficient solution for individuals looking to sell their vehicles. Whether you're dealing with a barely running car or near-perfect condition, this service caters to a wide range of automotive needs. A part of Copart.com, which has a substantial background in salvage vehicles, CashForCars.com has established itself in the industry. Their process is simple, aiming to remove the usual hassles of selling a vehicle. The question "Is CashForCars.com legit?" is common, and their transparent process, including instant quotes and same-day payments, provides a reassuring answer​​​.

Vehicle Purchase Services

CashForCars.com specializes in purchasing various vehicles, including cars, trucks, SUVs, motorcycles, boats, and even RVs. The process is notably convenient, offering services for vehicles in various conditions, from nearly new to significantly damaged. This flexibility makes it a suitable option for a broad range of sellers.

One of the key selling points of CashForCars.com is their instant cash offer. This feature simplifies the selling process, especially for those looking for a quick and straightforward transaction. Additionally, their free towing service for inoperable vehicles further enhances the convenience for sellers. The process involves a few simple steps: contacting CashForCars.com, receiving an instant offer, and scheduling a pickup time, followed by immediate payment upon vehicle collection.

The presence of 200 locations nationwide ensures accessibility and convenience for sellers across different regions. Their nationwide operation and free towing services extend their reach beyond major cities to more rural areas, ensuring no potential seller is left out. "Is CashForCars safe?" Yes, considering their straightforward, transparent process and the positive feedback from numerous satisfied customers. Sellers have noted the service's speed, efficiency, fairness, and transparency, making it a reliable option in the vehicle-selling market​​​​​​. Let's continue this CashForCars review and focus on the most important aspects.

Selling Process and Evaluation

The vehicle sales process at CashForCars.com is straightforward and user-friendly, reflecting its commitment to convenience and efficiency. One of the cornerstones of this process is their online quoting system, which is a major factor in answering the question, "Is CashForCars.com reliable?" This system lets sellers quickly input details about their vehicle, such as make, model, year, and condition, to receive an instant quote. This appraisal method is designed to be hassle-free, providing sellers with a quick understanding of their vehicle's value without the need for extensive consultations or physical inspections.

For those preferring a more traditional approach, CashForCars.com also offers on-site evaluations. Their team of experts can thoroughly appraise the vehicle, taking into account its condition, market value, and other relevant factors. This dual approach to vehicle appraisal – both online and on-site – ensures sellers have options that best suit their preferences and circumstances.

The reliability of CashForCars.com's evaluation process is further enhanced by its use of up-to-date market data and expertise in the automotive industry. The company's appraisal methods are designed to provide fair and competitive offers, making the selling experience straightforward and transparent for the vehicle owner​​​​​.

Payment and Pricing Structure

The company's pricing policy is based on a flexible approach to the analysis and evaluation of each vehicle. The technical condition of the vehicle, the year of manufacture, the degree of wear of certain parts, visual aspects, and dozens of other characteristics are taken into account. This is why you will not be able to find a standard pricing page on the website. Each vehicle receives an expert assessment and is then published on the website. So, is CashForCars real? Yes, largely thanks to such an honest financial policy.

Once a seller accepts an offer, the payment process is swift and straightforward, underscoring the company's commitment to efficiency. Sellers receive payment at the time of vehicle pickup, which can often be arranged within 24 hours of accepting an offer. This expedited payment process is a significant advantage for sellers looking for immediate financial return on their vehicles.

Regarding discounts and promotions, while there's no specific mention of a "CashForCars discount code," the company's competitive pricing strategy ensures sellers get a fair market value for their vehicles. This, combined with their fast payment process, positions CashForCars.com as an attractive option for those looking to sell their vehicles quickly and efficiently.

The "CashForCars order" process, from appraisal to payment, exemplifies the company's commitment to a customer-centric approach, offering convenience, speed, and reliability. This streamlined method of selling vehicles is a testament to the company's dedication to providing a positive selling experience​​​​​.

Towing and Vehicle Pickup Services

CashForCars.com's towing and vehicle pickup services are integral to its customer offering, ensuring a hassle-free experience. "Is CashForCars a scam?" No! Just look at the company's commitment to convenience and transparency! CashForCars.com offers free towing, a significant advantage for sellers, particularly those with inoperable vehicles. This service extends across their nationwide network of 200 locations, ensuring you can access their services no matter where you are in the United States.

The scheduling process for vehicle pickup is designed for ease and flexibility. Once a seller accepts an offer from CashForCars.com, a pickup time and location are arranged to suit the seller's convenience. It can be at their home, workplace, or any other location. The company's towing partners then handle the pickup, making the process seamless and cost-free for the seller.

While there is no specific mention of a "CashForCars promo code" for the towing service, its inherent value lies in its nationwide availability and the cost-saving benefits it offers customers. This aspect of the service further reinforces the company's commitment to providing an efficient, customer-friendly experience​​​​​.

Customer Support and Assistance

Customer support is a cornerstone of CashForCars.com's operations, addressing the needs and concerns of sellers throughout the transaction process. The "CashForCars.com reviews and complaints" often highlight the effectiveness and helpfulness of their customer support team. The company offers multiple contact methods, including a toll-free phone number and an online form, ensuring customers can easily reach out with any questions or concerns.

Their customer service team assists with paperwork and transaction details, making the process as straightforward as possible for the seller. It includes guidance on the necessary documents to sell the vehicle, such as the title and valid ID, and assistance with any additional paperwork required by state laws.

CashForCars.com's customer service is available during regular business hours, providing prompt and informative responses to inquiries. This level of support is crucial, especially for those unfamiliar with selling a vehicle. It contributes to a smooth transaction, reducing the stress of such sales.

Regarding returns, while the concept of "CashForCars returns" isn't typical in the vehicle buying industry, the company's commitment to customer satisfaction is evident in its transparent and straightforward purchasing process. Their customer support team ensures that all parties are informed and comfortable with each transaction step​​​.

Security and Transparency

CashForCars.com highly emphasizes transaction security and transparency throughout the sales process. This approach is central to their business model, ensuring that sellers can trust the service with their vehicles and personal information. The transparency of CashForCars.com's sales process is a key factor in the positive "CashForCars reviews" found online. Customers frequently express satisfaction with the straightforward and clear nature of transactions, highlighting the absence of hidden fees or unexpected complications.

Security measures implemented by CashForCars.com include secure payment methods and thorough verification of vehicle details and ownership documents. This careful attention to security protects both the seller and the company, fostering a trustworthy environment for business. The immediate payment upon pickup, either cash or check, ensures that sellers receive their funds securely and without delay.

Customer testimonials and reviews illustrate the company's commitment to transparency and security. These reviews often mention the process's straightforwardness, the pricing's fairness, and the staff's professionalism. Such feedback reinforces the reliability of CashForCars.com's services.

Regarding the absence of CashForCars coupons, the value provided by the service in terms of convenience, fair pricing, and security measures can be seen as inherently beneficial. The company's focus on customer satisfaction and transparent business practices contributes significantly to its positive reputation in the vehicle buying market​​​​​.

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