Reviews Summary

Wear Pact has a 4.4 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
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Rating (1.0)

About company

WearPact.com is an online retailer specializing in sustainable, organic cotton apparel and home goods. Founded in 2009 and based in Boulder, Colorado, the company is committed to creating super soft everyday clothing using non-GMO organic cotton in a transparent supply chain. Pact emphasizes fair trade practices and offers carbon offset shipping options to minimize environmental impact. The company generates $21 million in annual revenue and employs around 51 people. Pact aims to improve the lives of farmers and workers while providing customers with high-quality, eco-friendly products.

Key Details:

  • Location: The company is headquartered in Boulder, Colorado, United States.
  • Founders: Wear Pact was founded by Brendan Synnott, Jason Kibbey, and Jeff Denby.
  • Foundation Date: The company was established in the year 2009.

Customer reviews

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(2.0)
Initially, the delivery arrived a week late because

Initially, the delivery arrived a week late because the courier took it, tried to deliver it, brought it back, and then gave it to another courier who couldn't provide a delivery date. It just showed up a week after I expected it. The clothing is badly sized and of average quality. I ordered leggings one size larger than the guide said and tops two sizes larger since I dislike tight clothing. After just two washes, they are starting to pill! As for the leggings, they are only just okay for wearing out but definitely not comfy for all-day use like it said. The XL tops felt snug from the start, and while they are stretching now, I’m concerned they won’t hold their shape for long. One pair of leggings also has loose stitching on the inside of the waistband after the second wash. Since I’ve worn them, I won't return them, but I won’t buy again. Disapointed.

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(5.0)
I have always had a good experience with this company

I have always had a good experience with this company! I received an item that was the wrong size on the package. I got great customer service from Victor, who was very helpful. I felt that he was more concerned that I was being treated fairly. He was kind, humorous, and made sure I got a refund. This experience reaffirmed my trust in the company, and I will definitely continue to shop with them in the future.

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(5.0)
The Pect clothing is realy great.

The Pect clothing is realy great. They're very soft and comfy with organc cotton. Also, they're stylish. I get many complments when I wear a Pect dress to work or to partys. Pect has good customer suppor too. They have live person to anser customr care calls without wating. They respond to my quiry via email promptly. I'll keep shopping with Pect always.

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(5.0)
I got the wrong dress . . .when I reached out to Customer Service

I got the wrong dress . . .when I reached out to Customer Service, they didn’t have the dress I wanted but gave me credit for a different purchase and said I could donate the dress (no trouble about returning). I’m disappointed about not getting the dress but happy with how they managed it.

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(5.0)
My experience with Wearpact was really good.

My experience with Wearpact was really good. There was an issue with my order, but Vera from their team replied within 24 hours and made everything much better. She was very helpful and understanding, and she fixed the problem quickly. I'll definitely shop here again.

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