Great inbox, pricey seats
Shared inbox and tags kept us sane, and I felt productive fast. Yet per-agent pricing stung as the team grew.
Wati is an AI-powered customer engagement platform focused on business messaging. It helps small and medium-sized businesses manage marketing, sales, and support conversations through WhatsApp and other connected channels. Teams can use a unified inbox, automated campaigns, routing, and no-code workflows. AI agents support tasks such as lead qualification and customer service. The platform also offers integrations with CRM, ecommerce, and automation tools. Additional capabilities include analytics, WhatsApp Shop, chat backup, and Google Sheets integration.
Key Details:
Location: The company is headquartered in Tsim Sha Tsui, Hong Kong SAR.
Founders: Wati was founded by Bianca Ho and Ken Yeung.
Foundation Date: The company was established in the year 2020.
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