Reviews Summary

TreadmillDoctor.com has a 4.2 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
4 Reviews
4 stars
0 Reviews
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

Treadmill Doctor serves as the go-to destination for treadmill and elliptical enthusiasts, offering a comprehensive range of parts and accessories. Their platform extends beyond mere commerce, providing valuable insights through treadmill and elliptical reviews. With a vast inventory, they house thousands of parts for treadmills, ellipticals, and exercise bikes, accompanied by various machine maintenance accessories. As a trusted resource, Treadmill Doctor empowers fitness enthusiasts to maintain and enhance their equipment seamlessly. Whether in need of repairs, replacement parts, or expert advice, users can rely on Treadmill Doctor for a one-stop solution to their fitness equipment needs.

Key Details:

  • Location: The company is headquartered in Memphis, United States.
  • Founders: Mr. Jon Stevenson is CEO of TreadmillDoctor.com.
  • Foundation Date: The company was established in the year 1998.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
The company is really responsive!
by William Hulsey

The company is really responsive! Not every company that sells parts gets the idea of good service. Treadmill doctor does! They're valuable in the world of exercise equipment sales and service! Thanks for what you do, it's really appreciated.

Respond as company
(5.0)
Recently, I had to check out
by Rene I

Recently, I had to check out the customer service at Treadmill Doctor, and I have to say, I was really impressed. The service was great. Elizabeth W. really went above and beyond to get me the right part after they sent the wrong one. Big thanks for the awesome customer service.

Respond as company
(5.0)
Had a wonky control board
by Richard Benchimol

Had a wonky control board, shipped it off to the good doc, and bam, within a week, got a shiny new board. Now my treadmill's back in action. Major kudos to Dr. Treadmill – running a top-notch business. Keep rocking that great work!

Respond as company
(1.0)
Ugh, ordered a part
by Doug Hardy

Ugh, ordered a part, and what do I get after a painfully long 6 months? The wrong dang part. These guys? Not exactly champions of responsibility. Sure, they eventually coughed up a refund, but it took a whopping 40 days, and I had to fire off more emails than I care to admit. No shipping label, no help with return fees, even though it was all on their goof. And get this, they tried convincing me it was my mistake.

Respond as company
(5.0)
So, I snagged a running
by Mehdi H

So, I snagged a running belt for my Nordic treadmill from these folks. Got it professionally installed, and the installer pointed out a tiny width issue. He still managed to install it, but warned it might pose a problem down the road if it stretched. Shot a text to treadmill doctor, just letting them know, not expecting much. Surprise, surprise! They hit me back saying they're sending a replacement belt for free. Talk about unexpected and seriously appreciated. Their customer service game is on point, and that's all you can really ask for, right? Quality products

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies