Reviews Summary

Travelo1.com has a 3.2 - star rating from 69 reviews, indicating a low level of customer satisfaction!

5 stars
36 reviews
4 stars
2 reviews
3 stars
1 review
2 stars
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1 stars
30 reviews
Rating (1.0)

About company

Travelo1 is a comprehensive travel service, committed to providing an exceptional travel experience. Whether for business or leisure, they offer lucrative plans and seamless trip bookings. Recognizing the unpredictability of travel, their 24/7 customer support ensures assistance for any queries. Travelo1 believes in making travel stress-free and enjoyable, offering a one-stop solution for flight bookings, hotel reservations, and car rentals. The user-friendly platform facilitates quick and easy trip booking, allowing travelers to focus on enjoying their journey. As the ultimate travel partner, Travelo1 assures competitive prices and dedicated customer support, ensuring travelers are in capable hands.

Key Details:

  • Location: The company is headquartered in JERICHO,NEW YORK, United States.
  • Founders: Travelo1.com was founded by Nitish Kohli.
  • Foundation Date: The company was established in the year 2018.

Travelo1.com has become a premium travel services provider whose goal is to reshape travel with cutting-edge products. Travelo1.com's mission is geared towards easing travel for all persons. The company offers comprehensive travel packages that cater to different preferences, making the client's journey smooth.

It is a platform that has successfully combined leading technology and comprehensive knowledge of the travel industry, allowing it to provide tailored touring experiences that meet each traveler's needs and serve as the preferred platform for efficient planning and booking services. So, do you want to learn more about Travelo1 reviews and complaints? Check this overview, then!

Service Offerings

Travelo1.com offers different types of air ticket options that are suitable for both local and international travelers. The site focuses on bringing you all the best travel package deals, whether a vacation, romantic getaway, or business trip. The packages are considered the best because of their financial benefits, providing travelers with economical solutions without affecting the quality or experience.

Is Travelo1 legit? Yes. It offers carefully handpicked vacation packages that guarantee memorable moments, featuring popular destinations, lesser-known spots, and diverse activities for every taste. All the honeymoon packages are tailored to provide a unique blend of relaxation and adventure in the world's most captivating destinations for those looking for romantic getaways.

Business travelers can take advantage of the business packages of Travelo1.com, which are created to speed up the planning process. This way, they can focus on their official commitments while enjoying nice accommodations and smooth travel arrangements. Travelo1.com upgrades its services by including choices like accommodation, sightseeing tours, and other services like car hire and cruises. But let's continue this detailed Travelo1 review!

Customer-Centric Approach

Travelo1.com takes a customer-oriented approach in its package offerings tailored to different preferences and travel plans. The customer-oriented approach is visible in that the travel solutions offered are tailored, and the services approach is advisory. The team of travel experts at Travelo1.com is always available to provide assistance and guidance during the planning and booking stages, ensuring that every client's personal needs and preferences are taken care of.

Is Travelo1 reliable? Yes, it is! Travelo1.com customers have praised the company's personalized service, indicating the business's dedication to delivering excellent customer service. Travelo1.com's personnel don't just provide the best airfare prices. They also tailor holiday packages to make every trip a hassle-free and nice experience. Whether finding the cheapest flights or designing the ultimate honeymoon package, Travelo1.com advisors are personalized to clients' needs and preferences.

The advisory service includes travel planning, not just booking, but a total travel package comprising accommodation, sightseeing, and other services such as car rentals and cruises. The holistic approach also guarantees that the travelers will have a stress-free experience, with all the elements of their trip covered. This aspect is backed up by its responsive customer support, which is always ready to attend to any queries or adjustments before, during, or after the trip.

Is Travelo 1 safe? Completely! The customer-oriented strategy of Travelo1.com is evidence that simplifying travel is their mission. Travelo1.com offers personalized package deals, expert advice, and dedicated support, thus allowing each traveler to have an experience that is tailored to match their individual needs, thus making it a reliable partner in travel planning and booking.

Operational Excellence

Travelo1.com is the first brand that comes to mind when discussing operational excellence, especially regarding the booking process. It is known for its ease and security throughout the booking process, ensuring an excellent user experience for customers. User-friendliness is the main focus in the design of the company's online platform. Thus, travelers can easily search, compare, and book flights, hotels, and travel packages.

Travelo1.com's business success is founded on its 24/7 customer support strategy. Their service guarantees that travelers can get help whenever they need it, whether they have questions about their booking, need to make changes to their trip or require urgent help during their journey. Travelo1.com's 24/7 availability is a testament to its focus on client satisfaction, to give its clients peace of mind as they go through the travel process.

Is Travelo1 a scam? No, it is not! Travelo1.com strives to provide the best deals as one of its core businesses. The company uses its vast network of travel partners and cutting-edge technology to offer travelers the best deals on flights, hotels, and complete travel packages. The cost consciousness, but without sacrificing quality, is the hallmark of Travelo1.com's operating efficiency and the company's goal to make travel affordable and enjoyable.

Target Audience

Travelo1.com targets many customers, showing the company's capability to address different travel requirements. A diverse clientele composite of corporate travelers, young professionals, and families, each with their specific travel preferences and needs, is the target audience.

Is Travelo 1 real? Sure! The travelers that visit Travelo1.com are the corporate travelers who find the site's efficient booking system and the comprehensive travel packages that are convenient for business travel very appealing. The packages usually provide flexible flight options, comfortable accommodation, and easy transportation arrangements. Thus, the business professionals need not worry about the travel logistics.

Young professionals favor Travelo1.com for its affordable travel packages and unique travel experiences. With the platform, you can access many options for adventure travels, city breaks, and networking opportunities anywhere in the world. Young professionals seeking relaxation and adventure would find Travelo1.com's customized packages fulfilling, offering a good bang for the buck without compromising the memories.

The customer base also includes another very important market segment, namely families. Considering the intricacies of family traveling, Travelo1.com offers family-oriented vacation packages that feature kid-friendly accommodations, activities, and educational tours. This range of packages is focused on providing families with a stress-free holiday, so there is something for everyone to enjoy. Besides, travelers can count on the Travelo1 promo code to cut the prices!

Mission and Values

Do you need honest Travelo1 reviews to know more about the company's mission and values? Here you go! Travelo1.com is committed to offering low-priced and top-notch travel services, being attentive to customers' expectations, and delivering value. The brand aims to become the travelers' first choice by offering unique and affordable travel solutions. The essence of this endeavor permeates all the activities of Travelo1.com, from creating its travel packages to how it deals with its customers.

This brand puts affordability before quality, and as such, it can make travel affordable to many customers, including corporations, young professionals, and families. Besides, you can count on honest Travelo1 returns! The company emphasizes customer feedback and keeps improving its products and services to maintain its leadership position as the one-stop solution for travelers seeking a convenient, comprehensive, cost-effective travel package.

Conclusion

Travelo1.com has left a deep mark on the travel industry and its customers by becoming an industry leader that offers travelers packages that are convenient, affordable, and comprehensive. The company's commitment to operational excellence and customer-centric approach showcase its dedication to meeting the diverse demands of today's travelers. Travelo1.com's booking platform, customer service provided around the clock, and the company's commitment to securing the best deals have revolutionized the travel services industry.

According to other review platforms:

  • Trustpilot reviews give Travelo1.com a Average rating of 3.8.
  • Yelp reviews assign a Average rating of 1.2 to Travelo1.com.
  • Additionally, reviews of Travelo1.com on the Better Business Bureau have Average rating of 1.0.

Customer reviews

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avatar
(1.0)
Fraud

Same as the others. They offer cheap tickets and get your credit card information. Then call and say your choices are to either pay more or forfeit the original amount. I hung up on them without making either choice. 12 hours later, after receiving a dozen phone calls from 4 different numbers, 6 text messages and one emai, I canceled my credit card. No legitimate company operates like this.

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(5.0)
Travel01 really came through for

Travel01 really came through for my family during a tough time. With airfare prices through the roof for the Robotics competition, we were stressed. But James Montana stepped in and helped us out big time. He found us a good deal on tickets and made sure we could all sit together. I can't thank him enough for his understanding and care. He made us feel valued, not just like another customer.

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(1.0)
ZERO STAR FRAUDSTERS

Yep. After getting screwed I read the reviews. Wish I would have read them before paying. Round trip was advertised $321.00. Billed $681.98. WHY? Because I'm taking a carry on bag!! Believe that? How do these people stay in business and why are they not in jail. Guess I'll dispute the charge with my credit card company.

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(1.0)
Absolutely avoid this site at all costs!

Absolutely avoid this site at all costs! Booking here turned into a nightmare, leading us to file a police report and launch an investigation. The experience was beyond disappointing, and I strongly advise against using this platform. Save yourself the trouble and explore other options for a hassle-free experience.

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(1.0)
Scam, never use this site.

I bought a ticket for 545usd. Then they immediately called saying it is overbooked not seat available but they could offer me one for 200usd more. As this is not refundable I did accept. Next time you book something please avoid to click yes on the "non refundable" this guys are basically a scam.

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(5.0)
I approached the booking with

I approached the booking with some apprehension due to my unfamiliarity with the website. Fortunately, Steve's reassurance and patient responses to my inquiries eased my concerns. He efficiently secured excellent deals, and I received my confirmed tickets promptly within a couple of hours.

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(4.0)
I've dealt with Josh multiple times to buy

I've dealt with Josh multiple times to buy flights for me and my family. He always makes an extra effort to find the best deals and the most suitable flights for us. I won't book tickets with anyone else and look forward to working with him as we often visit our hometown in Jamaica.

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(5.0)
My overall experiance has been quite good

My overall experiance has been quite good, and I truly value how Andres Lopez pays attention to my needs and requests. I also appreciated that he speaks both English and Spanish, making communication easy for me. One thing he might work on is showing a bit more patience with me :)

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(5.0)
Grace was wonderful to work with!

Grace was wonderful to work with! She made organizing my trip so simple and handled all the details, ensuring everything met my needs. Her suggestions were perfect, and she was always fast to reply. Thanks to Grace, my trip went without a hitch. I’ll surely book with her again!

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(5.0)
He is such a nice and helpfull person

He is such a nice and helpfull person, very kind and knowlegeable in the airline ticket business. So pleasant and really good 👍 👌 😊 😀 Thanks...I suggest everyone try him out...just give Mr. Sam a chance, and you won't want to go anywhere else...very reliable person.

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(1.0)
Travelo1 is Scam

They advertise very low prices on Wego but won’t issue ticket, instead they call to negotiate a higher price saying the advertised ticket is restricted/unavailable. They even pretend to have charged the credit card to put pressure. Stay away from them.

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(5.0)
I had a good time with this company

I had a good time with this company, this is the second time I got tickets from them. All the agents are very friendly. The agent who helped me book the tickets, named Zack, was nice and professional and found a good deal for me. I was very happy.

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(1.0)
Deceptive.

This company acts like a scam. They rush you once you make the reservation you cannot do anything to cancel or get your money back even within 15 minutes to an hour like other booking companies. Avoid at all cost, you will lose your money!!

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(5.0)
Gloria was very attentive and assisted greatly in

Gloria was very attentive and assisted greatly in finding a good deal for me while managing the entire order. She kept me updated and informed of every step, which was quite useful. I would use this company again and request Gloria’s help!

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(5.0)
Derrick really came through for me.

Derrick really came through for me. I mistakenly bought a one-way ticket without luggage allowance. Derrick called immediately and clarified the travel rules. He guided me smoothly and arranged a round-trip ticket at a good rate for July!

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(5.0)
My first experience with Travelo1 was great!

My first experience with Travelo1 was great! Andres Lopez was super friendly and helpful. He found me the quickest trip from Anchorage, Alaska to the Caribbean at a great price. He listened to all my needs, and the service was excellent!

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(5.0)
Ashley she is the best !!!

Ashley she is the best !!! Her customer service is excellent!! She was very patient with me took all her time to get me some tickets! I will for sure do business with her again in future!! Will be back because of her One of the best!!!

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(1.0)
BIG SCAM!!! STAY AWAY FOM THIS WEBSITE.

tried to sell me extras before issuing the tickets and then proceeded to tell me flight is not available and my tickets i bought are on standby. Not what I paid for. they wouldn't refund my money and will only give me credit.

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(5.0)
I worked with James, and he was very good

I worked with James, and he was very good at sorting out my flights because of issues with a certain airline. He took care of everything fast and effectively. I would reach out to him for help with my next trip.

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(5.0)
I am so thankfull that Mike was abel to solve

I am so thankfull that Mike was abel to solve my issues and waive the fee for my last flite reservation. I am so thankfull for his help and i recomend talking to MIKE if you need to make a flite reservation.

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(1.0)
Bait and Switch Scam

DO NOT ORDER FROM THESE PEOPLE. This is a complete scam!! I had the same experience as all the other reviews I read on here. I should have read the reviews first! This was a learning experience.

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(5.0)
My experience with the company was good

My experience with the company was good, even though I encountered an issue with my flight booking. However, Robin was really helpful in sorting it out. They were efficient and friendly. Thanks!

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(5.0)
Derek took his time to explain the fare

Derek took his time to explain the fare differences and why the tickets were priced the way they were. I found his assistance helpful. I'll certainly consider using the site again in the future.

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(5.0)
The agent Josh I spoke to was quite professional

The agent Josh I spoke to was quite professional, polite, and supportive. He assisted me to manage my travel plans, fitting my schedule and budget well. Thanks for your assistence, Josh.

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(5.0)
The agent I spoke with from Travelo1

The agent I spoke with from Travelo1 was great and very patient. He assisted with 4 plane tickets, arranged the seats, and even helped with a car rental! 5 star service!! Thanks a Lot.

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(5.0)
I’m really glad Mike could fix my problem

I’m really glad Mike could fix my problem and waive the fee for my last flight reservation. I appreciate his help, and if you need to book a flight, I suggest speaking with MIKE.

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(5.0)
Travelo1 is definitely a go-to for me.

Travelo1 is definitely a go-to for me. Why? 'Cause Derick, their customer service rep, rocks! He hooked me up with low-cost flights to Jamaica in July. That's awesome, right?

avatar
(5.0)
I had a good time.

I had a good time. Mike helped me with my booking. He was nice and answered all my questions. I would ask for him again in any future bookings. Thank you.

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(5.0)
I was lucky to come across Oscar

I was lucky to come across Oscar for helping me buy tickits for my trip to Peru. He's very polite and smart. Oscar, you're the best, thanks for your help!

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(5.0)
I dealt with Deric, and he was a great

I dealt with Deric, and he was a great person to work with. He found me really nice deals on my flight tickets. Would definitly suggest to others.

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