TravelJunctionus.com Reviews - 43

The company is very friendly

The company is very friendly and provides honest guidance. They addressed all my inquiries accurately.

Site works well for booking flights!

Site works well for booking flights! The only thing that bugged me was the fare droped just 15 mins after I made my first booking. I reached out to support but they didn’t really give a answer. First ticket cost me 550, then saw it again at 499 not long after. Kinda feel like support should ajust the cost when that happens.

Pleased with my experience.

Pleased with my experience. Issues from bad reviews were resolved and I feel comfortable now. The staff were helpful and listened to my concerns, making the whole process much easier. I was a bit worried before, but everything turned out fine in the end. Would recommend to others who are in doubt.

Travel junction was quite good.

Travel junction was quite good. I booked my tickets online, and got them fast. I was unsure at first, but reviews online helped. Got the best deal. Can't say about the travel experience yet, but booking was fine.

Sam was really kind and helpful

Sam was really kind and helpful, just how customer service should be. He answered all my questions with patience and care. I strongly suggest using this company for a smooth experience.

Sam was really helpful and showed what good

Sam was really helpful and showed what good customer service is all about. He took the time to answer my questions and made sure I understood everything.

Really satisfied with my experience.

Really satisfied with my experience. The worries I had from some bad reviews were cleared up, and now I feel much more comfortable dealing with them.

Just returned from my vacation, having

Just returned from my vacation, having booked my tickets through Travel Junction. Upon making the ticket purchase, I noticed that the confirmation wasn't immediate, and my credit card wasn't charged right away. It turns out that the initial transaction only reserves the tickets, and the quoted price is subject to change. While the final price differed slightly from the original quote, it wasn't a significant difference, and the new price remained competitive compared to other options. I appreciate the assistance I received from Rene and Chris in resolving any issues that arose. One aspect worth noting is that their phone number is not registered and is flagged as a fraud number when they call you. It would be beneficial for them to officially register their phone number as Travel Junction to avoid any confusion among customers.

The company's alright, I guess.

The company's alright, I guess. I rang the number they gave and wanted to check if the agent named Nicholas is real. Had a weird vibe while sorting out baggage stuff on the phone. Just wanna be sure I'm dealing with a legit outfit.

I bought a ticket from Lagos to Accra

I bought a ticket from Lagos to Accra Ghana on 3/26/2024 through their website. The round trip cost $242.80. I paid with my credit card and got a reservation number via email. Shortly after, they called to say the outbound flight had no seats and wanted to upgrade me for $99 more. I said no and insisted they don't charge my card. They said the ticket was non-refundable. I managed to stop the charge on my card. Avoid this website. They offer low prices but then push you to pay more.

I stumbled upon this site through

I stumbled upon this site through Skyscanner, attracted by their seemingly competitive ticket prices and notably shorter layover times. Initially, everything appeared to be smooth as I received a confirmation email with my booking details shortly after attempting to purchase a ticket. However, my enthusiasm quickly waned when, just 15 minutes later, I received a call from a representative informing me that my flight wasn't actually booked, and I was placed on a waitlist. The conversation took a frustrating turn when the representative insisted on offering me a ticket at a significantly higher price, claiming it was a great deal at $2200. I firmly reminded him that the original price was $1200, and my confirmation clearly showed a successful booking. Despite my attempts to clarify, he insisted I was mistaken and accused me of not listening. In a bid to resolve the issue, I requested to speak to a supervisor, only to be informed that none were available. Instead, I was offered the option to be placed on a callback list. To my surprise, the representative then claimed to secure a ticket for $1800, emphasizing that it was a bargain compared to higher prices on other platforms. Skeptical of the sudden price change, I informed him that I had checked other sites with similar prices but longer layovers. Frustration peaked when the representative insisted on charging a cancellation fee, despite earlier acknowledging that the booking didn't go through. I promptly declined the offer, stating my intention to purchase a ticket elsewhere. The unsettling encounter led me to contact my credit card company immediately, expressing my concerns about what seemed to be a potential scam. This experience left me questioning the reliability and transparency of this company's booking process.

Unreliable

I booked a ticket on this website, unfortunately they did not include my itinerary just the reference, number, asking to pay me to pay the voluntary cancellation fee without sending the information of the booked flight. I did ask the customer service to send, she was saying that it’s my computer that can’t open the file. I opened the file but it’s empty.

dont trust their prices its fake

fake scam prices stay away they will change the price asking more money or cancellation fee 200$ stay away