Reviews Summary

Commense has a 5.0 - star rating from 7 reviews, indicating a high level of customer satisfaction!

5 stars
7 Reviews
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Rating (1.0)

About company

TheCommense.com is a global-minded fashion brand founded in 2021, offering high-end boutique fashion pieces at affordable prices. The company draws inspiration from major cities worldwide, with operations based in New York and Shanghai. Commense emphasizes the importance of style that feels like common sense, providing a range of trendy outfits for women. Customer reviews highlight the need to read product descriptions carefully and note that shipping can take some time, but overall satisfaction with customer service and product quality is high. The website is operated by Infinite Waves HK Holding Limited and hosted on Shopify.

Key Details:

  • Location: The company is headquartered in Cheung Sha Wan, Kowloon, Hong Kong.
  • Founders: Commense was founded by Ike Ekeocha.
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(5.0)
You need to carefully read the descriptions on the materials
by Kathryn C

You need to carefully read the descriptions on the materials, but I have been satisfied with my experience so far. The items generally look like the photos, with only a few misses. Customer service was responsive and quick to offer solutions for those items. One thing to note is that shipping does take a while, so be aware of that prior to ordering. Overall, I am very happy with my purchases and will continue to buy from them. Their well-made outfits and good customer service make them worth it.

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(5.0)
I was really concerned I might be let down
by Bridgette

I was really concerned I might be let down with my purchase but I really like what I got. There weren't any redoing of designs with low-cost materials like some other places. Everything turned out better than I thought and I'll surely order from them again. The only downside is delivery time, but if you're not in a hurry, you'll be satisfied.

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(5.0)
The clothing quality is high, and online shopping can be a gamble
by Stephanie

The clothing quality is high, and online shopping can be a gamble, but Commense is really good! Everything fits well. Their customer service is a highlight. I dealt with Anky, and she assisted me with returns, refunded me, and answered my queries fast. She was friendly, and it shows Commense values its customers. I'll keep buying from here!!

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(5.0)
Enjoyed the items I chose.
by Anonymous

Enjoyed the items I chose. Some pieces seemed much pricier than they actually were. I was unsure about my size, so my first purchase was a bit of a risk. While a few items didn't fit as well as I wanted, Commense was helpful with my return request (after just 2 emails) and made sure I got more than 50% of my money back. Thanks a lot!

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(5.0)
I was hesitant to order at first, but after placing
by M Pham

I was hesitant to order at first, but after placing my first order, the clothes arrived right on schedule and looked like the pictures online. Sadly, some pieces didn’t fit well, but the customer support team was helpful and provided a solution without any hassle.

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(5.0)
I bought two dresses from Commense
by Lisa

I bought two dresses from Commense, one I kept and I liked it, got many compliments. The other one I sent back because it didn't fit well, nothing wrong with the dress. They gave me a credit promptly, good company.

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(5.0)
The clothes are well-made and reasonably priced.
by Monika Rodrigues

The clothes are well-made and reasonably priced. The customer service is fast to reply and very supportive!

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