Spectrum.com has a 2.4 - star rating from 5 reviews, indicating a low level of customer satisfaction!
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United States Stamford 06901
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Patricia
1 reviews
United States
I had a great experience with Jennifer
I had a great experience with Jennifer, a customer service agent in the Tampa, Florida area. She was polite and very helpful. She made sure all my questions were answered and took the time to explain everything clearly. I really appreciated her patience and attentiveness. She made the whole process smooth and easy.
Noah
1 reviews
United States
Constant service interruptions, and you only get
Constant service interruptions, and you only get any compensation if you call to complain. I’ve had 4 interruptions in the last 48 hours. It’s making it hard to do my job from home. The worst of the worst. Service quality is awful and there’s no way to fix it. They must be aware they dominate the market in SE MI. They charge way too much for such a terrible service.
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Rob
1 reviews
United States
If this company wasn't a monopoly
If this company wasn't a monopoly, it would not survive for long. Spectrum is a horrible company. They charge way too much for poor service that keeps going down, and they never offer any compensation for the outages. The world would be a better place if this terrible company goes out of business. I can't wait for it to happen!
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Anonymous
1 reviews
United States
If you mention your internet is slow
If you mention your internet is slow, they’ll just run tests and accuse you of making it up. Unplug everything. Restart and try again. That’s their idea of troubleshooting. Anyone who knows a little about networks could do a better job. They really suck.
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Donnie
1 reviews
United States
This is the worst internet service
This is the worst internet service, and it costs way too much. It keeps disconnecting and is very unreliable.
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United States Stamford 06901
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Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
Spectrum.com is 115 out of 125 best companies in Internet on RealReviews.io
Charter Communications is a leading telecommunications provider in the US, operating under the Spectrum brand. It offers television, internet, and phone services, including HDTV, broadband, managed WiFi, and VoIP solutions. The company serves residential and business customers across sectors such as healthcare, education, and retail, with additional services like cloud backup, security, and web hosting. Acquiring Time Warner Cable and Bright House Networks in 2016 made Charter the third-largest pay-TV provider and second-largest cable operator in the US. As of 2022, it serves millions of customers nationwide, generating $54.48 billion in annual revenue.
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Charter Communications is a leading telecommunications provider in the US, operating under the Spectrum brand. It offers television, internet, and phone services, including HDTV, broadband, managed WiFi, and VoIP solutions. The company serves residential and business customers across sectors such as healthcare, education, and retail, with additional services like cloud backup, security, and web hosting. Acquiring Time Warner Cable and Bright House Networks in 2016 made Charter the third-largest pay-TV provider and second-largest cable operator in the US. As of 2022, it serves millions of customers nationwide, generating $54.48 billion in annual revenue.
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