Smileie.com Reviews - 110

Stop right there!

Stop right there! Let me tell you about Brett at this company—he's been an absolute lifesaver! Except for one small hiccup with the first dentist who struggled to communicate clearly and seemed more frustrated than helpful, everything else has been smooth sailing. Enter Dr. Arooj—what a game-changer! Her approach to impressions was like a breath of fresh air compared to the first attempt. She not only made it effortless but actually cared about the outcome. Talk about professional! She addressed all my concerns, easing my nerves about the online process. Trust me, I was wary too, fearing another online scam, but now I'm a believer. Don't miss out—read on and discover why this company stands out!

Attention!

Attention! Don't trust this company blindly! Many positive reviews you see are from new customers who haven't faced issues yet. I opted for Smile Direct Club, lured by promises of affordability and convenience. Mid-treatment, I noticed problems with my upper aligners. When I asked for a solution, their 'doctor' offered rehearsed answers but no real fix. Their suggestion? Keep using the faulty aligners and maybe we'll fix it later—ridiculous, right? I emailed 'Dr. Brett' for help, but got no response within their promised timeframe. It's clear, they took my money and left me with unresolved issues—again! If you're considering aligners, go to a professional in person. I've wasted $3,000 on two failed attempts with online options. Save yourself the trouble and choose wisely.

Ready to transform your smile effortlessly?

Ready to transform your smile effortlessly? Dr. Arooj is your go-to! In a Zoom call that was nothing short of inspiring, she guided me through the process with ease and encouragement. Her clear instructions left me feeling confident about my upcoming aligners—I can't wait to see the results! Communication has been stellar, and Dr. Arooj's expertise shines through every step. Stay tuned as I embark on this smile journey—I'm optimistic and thrilled for what's to come!

Don't buy your aligners from Smileie

Don’t get your aligners from Smileie. I regret my purchase with every fiber of my being. They might seem okay if your teeth and jaw are in perfect shape and you need a simple alignment, and if you can overlook their weird dentists who shout at you during imprint sessions, aren’t allowed to disclose they’re located in Pakistan, and offer customer service that’s straight out of a script—well, that's where their reliability stops. Here’s my cautionary tale. As a layperson, I didn’t know that x-rays are a basic and crucial step before starting any treatment involving teeth movement in any developed country. X-rays reveal hidden issues like periodontal disease and bone loss—issues you’d never know you have until it’s too late. Aligners on teeth with bone loss can make things much worse and even lead to tooth loss. Smileie’s intake form just asks if you have bone loss or gum disease but doesn’t require a pre-treatment x-ray. Not knowing I had these problems (since I had no symptoms and my general dentist couldn’t have diagnosed them), I answered “no” on the form and moved forward with the treatment. A few weeks in, feeling uneasy, I sought a second opinion from a real orthodontist. An x-ray uncovered extensive bone loss and gum disease—surprise!—despite zero symptoms like bleeding gums or pain. I was told to stop the Smileie treatment immediately, as it was endangering my teeth, and was referred for pricey periodontal treatment, which I’m still dealing with months later. The same day, I requested a refund from Smileie. Even though their policy says no refunds once treatment is sent, they agreed to review my case. Two months later, they approved my refund. Since then, they’ve told me three times that the payment was “on its way” or “should arrive within 2-3 business days,” but I’ve seen nothing. My advisor has vanished, and now, four months later, I’m still being told to “be patient” by a faceless email address, automatically repeating the same e-mail in a loop, asking for my patience. I’ve been more than patient, and despite never writing negative reviews, their last empty promise was my final straw. It’s like they use delay tactics as their primary business strategy to mask their complete disorganization. tl;dr: Smileie is unprofessional, disorganized, and utterly unreliable. They’ll happily take your money and give you a litany of empty promises about how “you’ll love your aligners! you’ll love your smile! our aligners are perfectly safe! you can meet with your dentist anytime!” But if problems arise, even if they do approve a refund, they’ll just feed you excuses and keep you waiting forever. Save yourself the hassle and find a provider that actually knows what they’re doing.

My experience with this aligner

My experience with this aligner company was terrible. I caution others to consider different options. Despite having two programs over several years, wearing the aligners for only week six (out of an eleven-week program) in week one is not working well. The aligners are not tight enough, and they fail to target the two crooked teeth as needed. Dealing with Smilie's customer service was frustrating, involving a series of back-and-forth emails. Despite sending photos as instructed, the response was unhelpful, claiming the aligners fit fine. I'm pursuing a refund through my bank due to this unsatisfactory experience.

My experience with this company was

My experience with this company was deeply disappointing. Over ten months, they failed to address a seemingly straightforward issue with my teeth caused by my CPAP machine. Despite two attempts and assurances that my concerns were normal, the treatment left my teeth in worse shape. Aligners provided no real solution, and the 3D previews were inaccurately optimistic. After a year-long struggle, I insisted on a refund. The incompetence and lack of accountability, particularly from my contact Brett A., made the entire process frustrating and concerning for the health of my teeth.

Smileie's been solid, no complaints.

Smileie's been solid, no complaints. Quick on the email game, and that's a big plus – hate being stuck on hold. They've been real champs during this teeth-improvement journey, especially when my impressions were being a bit tricky. Super patient and helpful – major props. If you're after a hassle-free way to fix your teeth without the orthodontist wallet shock, these guys are a win. No waiting room drama or dealing with grumpy receptionists – count me in.

This company really tried hard

This company really tried hard to make me happy. The talking was really good. My way from start to end was good, and they did good in all parts. At first, I had a bit of trouble, but they helped me twice to get it right. Maybe most of the problem was me not doing it right, not them, but in the end, we got good results. The trays were perfect and the process was smooth! Their price was good compared to others, and they did better than I thought!

Dr. Arooj quickly went through the steps

Dr. Arooj quickly went through the steps, which helped me save time. The way she explained things was not the same as what I had gotten by mail or seen in the video. Thanks to her changed methods, I got the results I needed. I wish I had worked with her from the start.

Dr. Arooj and Brett Ardnt were both

Dr. Arooj and Brett Ardnt were both very helpful during my Smileie aligner treatment. They replied quickly and follow up was good. I looked into aligner programs a lot before picking Smileie, and I would highly recomend Smileie to anyone thinking about aligners.

I had a remote session with Dr. Arooj

I had a remote session with Dr. Arooj, and she was great. She patiently showed me how everything works, including a demo on taking the impression. She ensured that my impression was correct and gave me clear guidance on how to send the package.

The meeting was quite useful

The meeting was quite useful, and there were plenty of extra steps I hadn't known about before. On my own, I messed up a lot and had to redo things, but during the meeting, I got it right on the first attempt and in less than 25 minutes!

No visits to the Dentist! Everyone patiently

No visits to the Dentist! Everyone patiently wait for the technology challanged to get it togheter, Brett's my contact specialest and very responsive. I'm about halfway thru the prosses and things are going well!

Right from the start, it seemed like

Right from the start, it seemed like they were really dedicated to giving great service. They made sure I was happy with what I got by working with me.

I used another company before for aligners and it didn’t work out well for me.

I used another company before for aligners and it didn’t work out well for me. After a few years, I searched online for the best company for at-home teeth straightening and found this one, so I tried it. First, I really liked how they remind you to upload your photos every couple of weeks. They always checked if I was late and when I told them I needed more time with a certain pair, they were fine with me posting later. They answered all my questions and I never had any problems. I’m very glad they made me upload pictures so I could watch my progress, which I didn’t get with the other company. I’m very happy with their service and suggest them to anyone wanting at-home straightening. Quick, easy, and comfy—the aligners are strong and I never had any break like before. Really happy with Smileie and their support!!! Definitely recommend!

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I definitely suggest Smileie!

I definitely suggest Smileie! My daughter has a gap and really wanted braces, but the dentists told us it was just cosmetic and not needed. After spending over $4K on my son’s braces, I couldn’t see spending so much for a gap. Luckily, I found Smileie! The whole process has been so easy—it costs a lot less, and I didn’t have to go to a dentist. Everything was done at home with simple instructions, and their team answered all my questions quickly. I really liked the 3D model of what the final look would be. My daughter is now on week 3 of 10, and things are going well. Looking forward to the final result—would definitely recommend!

Thank you

Dear Dr. Arooj, Thank you for your kind email! It was a pleasure working with you, and I truly value your professionalism and dedication throughout the whole process. You made taking my impressions very simple, and I felt calm and comfortable the whole time. Your focus on detail and clear guidance were great, and it's clear you care a lot about providing excellent care. I couldn't have asked for a better experience! I’ll be glad to leave a positive review for you and Team Smileie. You truly deserve it! Thanks again, and I look forward to continuing my journey with Smileie.

I'm currently halfway through my treatment

I'm currently halfway through my treatment plan with Smileie, and I'm genuinely pleased. Brett, my Smile Adviser, has consistently provided prompt responses to my inquiries since the beginning. Having previously had braces, I was initially apprehensive, but Brett's friendliness, encouragement, and professionalism have made the process smooth. The aligners fit flawlessly, and the meticulous packaging with personalized labels adds to the convenience. Overall, my experience with Smileie has been straightforward and positive; I confidently recommend it.

I have been using my aligners for over a year now.

I have been using my aligners for over a year now. It was my decision to wear each stage a bit longer. So far, my experience has been very good. The Smilie advisor helping me was Brett Arndt, and he has been really great. Also, he was patient with me. I have told many people about my experience who want to buy this after seeing my results. It’s definitely worth trying. I feel way more confident with my smile. I had a good smile before, but now I feel like I got my charm back! Ladies, you’ll get what I mean by that.

I wanted to share my experience with

I wanted to share my experience with Smileie. I was among the first in Flagstaff to get my teeth scanned. Wearing the retainers corrected a slight shift in my teeth. While some liked my smile before, I personally wasn't satisfied. Now, with the retainers, taking photos is easier, and I've received compliments at work. The blue ray teeth whitener in the kit is a nice addition, and overall, Smileie is ideal for those who prefer minimal orthodontist visits. I've had a positive experience with the company so far!

We were a bit unsure about ordering clear aligners online

We were a bit unsure about ordering clear aligners online but have felt good about the process so far. Right after we got our impressions kit, an advisor began sending emails with guides and steps to follow. They always answered my questions fast. We had trouble taking the impressions correctly. So they arranged a virtual meeting with a dentist. The dentist helped a lot and we managed to get the impressions done. We are excited to see the treatment plan and continue with this compnay.

My experience with smileie.com was

My experience with smileie.com was truly remarkable. The impression session with Dr. Jawad was professional and impressive. Surprisingly, I achieved perfect impressions on my first attempt. What sets smileie.com apart is their unbeatable pricing – offering the same quality product at a quarter of the cost compared to competitors. A genuine pricing miracle! My teeth turned out fantastic, and I'm delighted with my new smile, all thanks to smileie.com. Trustworthy and excellent service

The crew at Smileie and the doctor

The crew at Smileie and the doctor were great and SO helpful. (I wish I'd known there would be a promotion for Memorial Day but.. hey, haha oh well) Contact and communication was easy and the product thus far seems GREAT! I wouldn't hesitate to recommend them and may even do a feature or promo with them on our antimattermovies podcast or in Product Placement because I believe in the product and experience and VALUE as well of course. Thanks Brett thanks Doc thank you ALL ! - evan m.

I'm midway through my treatment plan

I'm midway through my treatment plan and satisfied with Smileie. My Smile Adviser, Brett, is consistently quick in addressing my queries since day one. Having had braces before, I was a bit anxious about the process, but Brett's friendly, encouraging, and professional approach eased my concerns. The aligners fit well, and the packaging is labeled with my name and aligner number. Overall, it's been a straightforward experience, and I confidently recommend Smileie.

I had a good experience with Dr. Arooj.

I had a good experience with Dr. Arooj. She was patient and didn't hurry during my appointment, which made me feel comfortable. I also appreciated that she was easy to understand, especially since I am hearing impaired. This was my second visit, as my first experience with another person wasn't as smooth. It's all part of the learning process! I’m eager to get my full set of aligners and will share a midterm review once I’ve used them for a while.

Approaching the end of my treatment,

Approaching the end of my treatment, I'm pleased with the excellent results. The customer service has been consistently good, and the aligners are quite comfortable. The process is straightforward, and when I expressed concerns about potential adjustments for my upper teeth, they assured me of post-treatment support. Remarkably, the entire process doesn't require dental visits. In my view, it's an impressive operation.

My middle schooler began with Smileie last summer

My middle schooler began with Smileie last summer, and as we wrap up, he's very pleased with the outcome. It was surely the right choice! Brett, Dr. Aroosh, and the entire team have been very supportive and responsive to our needs. The live chat function is great! My son is excited and eager to show his smile in photos! The fair prices and helpful service made it the perfect option for us!

I had some dificulty making the impressions

I had some dificulty making the impressions right by myself. Smileie arranged a video call with one of their drs to assist me. It became much easier after that, and the dr. was very kind and supportive. Now I'm just waiting for my aligners to be made and delivered. They reply very fast to any questions. Up to now, I feel really happy choosing Smileie and cant wait to get my aligners.

Dr. Arooj was great. She carefully and quickly

Dr. Arooj was great. She carefully and quickly assisted me with the impression making for my refinement aligners. I have seen her a few times, and I really valued her support. She is fantastic. I’m pleased with my results, my teeth look much better and are nearly straight. I’m confident everything will be perfect once the refinement aligners are done. Thanks a lot!!