Smileie.com Reviews - 110

I honestly liked how much patience they gave

I honestly liked how much patience they gave me in email and also on the video call. The support team ajusted with my busy timing really well. For them it may just be a normal day, but I meet many people and I can say this company shows strong professionalism, kind service, and clear knowledge that feels simple to follow.

What made this experience wonderful was your online

What made this experience wonderful was your online chat representative Caroline. I was unsure between your company and another, but Caroline was so friendly and helped me with the process of deciding and paying, especially when I had some trouble completing the payment. Thanks a lot Caroline! You were awesome!!!

Dr. Arooj is great – she explains the impression

Dr. Arooj is great – she explains the impression process clearly and makes it simple. Overall, Smileie has been a good experience, and while I need adjustments to reach the final outcome, I strongly recommend this company for this kind of treatment. It needs patience, but for me, it’s a beter choice than braces.

I am close to finishing my tooth transformation

I am close to finishing my tooth transformation and I really apreciate the support I got all through this journey. Every email I sent was answered within hours, and whenever I asked for a zoom meeting with the doctor to help with my impressions, it was always made possible. Smileie has been very good to me.

Dr. Elahi maintained punctuality

Dr. Elahi maintained punctuality during our session. Efficiently addressing the purpose, he offered clear guidance and visual demonstrations for impression-taking. His tips were valuable for success. Troubleshooting my challenges with the bottom impression, he skillfully navigated the process.

Whitening kit that fits

Ordering was fast, and the kit arrived neatly packed with clear instructions. I appreciated the sensitivity tips and timing guide. After a week, I noticed a gentle lift in shade. Customer service checked in by email and answered a tray fit question quickly. Simple, tidy, effective.

I needed assistance with taking my impressions.

I needed assistance with taking my impressions. The doctor was really helpful. She walked me through the steps and made sure I understood what to do. She also checked if they were done right and guided me on how to send them back for the impressions to be made.

Easy start, clear plan

Getting started was simple. The impression kit came with friendly step by step instructions, and the portal made it easy to review my 3D plan. Approving the treatment took one click, and timelines were explained clearly enough for me to feel confident.

The Dr clearly knew her stuff

The Dr clearly knew her stuff. She gave clear instructions and helped me when I asked for it. I felt comfortable asking questions, and she always made sure I understood everything. The whole process went smoothly thanks to her care and attention.

My experience was really good from start to finish.

My experience was really good from start to finish. The whole process felt simple, the staff was very kind and helpful, and most importantly, my teeth look much better without paying $4000 like my dentist wanted. I strongly recommend Smileie.

Easy start, clear plan

Signed up on the site in minutes, ordered the impression kit, and the instructions were super clear. Uploading photos and reviewing the 3D plan was straightforward, with timelines shown right on the dashboard. Pretty much zero learning curve.

Dr Arooj Sibtain was very kind and knew what she was doing.

Dr Arooj Sibtain was very kind and knew what she was doing. She showed me the right way to take clear impressions. She also shared some good ideas that weren’t in the Smileie Impressions Manual. I am happy to have done this with her suport.

I had a really nice experience with Smileie.

I had a really nice experience with Smileie. The staff was very friendly, the results looked beautiful, and they handled everything with attention. Truly a 5-star visit — I would happily suggest them to anyone wanting cosmetic dental care.

Dr. Jawad was really helpful and friendly.

Dr. Jawad was really helpful and friendly. He told us all about the process and guided us through each step of making impressions. I was unsure about this system, but he made me feel better, and now I'm more sure! Thanks again, Dr. Jawad.

Dr. Arooj was quite helpful and guided

Dr. Arooj was quite helpful and guided me step by step on how to make a good impression. She kept an eye on everything during the process. The impressions turned out really well. She addressed all my questions and gave useful feedback.

10/10 experience.

Got my impression kit in less than a week after ordering, instructions were simple and easy to follow. Customer service sent many emails with clear steps and deadlines during the whole process. Aligners feel very good. Really happy!

Hello. I really appreciate your help in making

Hello. I really appreciate your help in making my impressions. It was quick and simple. The process was smooth, and I didn't have to wait long. I'm happy with the results and would definitely recommend your service to others.

This experience was okay for me.

This experience was okay for me. The dentist explained everything clearly and made sure I understood each step. She took the time to show me how to do things properly. She was polite and patient, and overall quite helpful.

Everything’s going well so far!

Everything’s going well so far! I’ve just begun working with this company and I can say their communication has been solid so far! I forgot to enter a code, but they still gave me credit. I’m a pretty satisfied customer :)

I struggled to get the impressions right at first.

I struggled to get the impressions right at first. Thankfully, they arranged a Zoom call with Dr. Arooj. Her help made it easier for me to take some good impressions and I was on track for straighter teeth. Thank you!

Whiter smile, minimal sensitivity

Used the whitening kit for a week and saw a gentle lift in shade. I had slight sensitivity on day two, but the included gel helped a lot. Directions were easy to follow and the tray fit well. Happy with the results.

This ain't a full-on review of

This ain't a full-on review of the whole shebang, but my initial online chat and meet-up with them? Top-notch. Smooth sailing ordering, zero hiccups, and can we talk about that sweet price point? Totally awesome.

Arooj was nice!

Arooj was nice! She was really helpful in making sure I got good impressions overall. She guided me through the process and was patient, ensuring I got everything. I truly liked the care and detail she provided.

They always shared what was going on and answered

They always shared what was going on and answered my questions quick, which helped me feel sure about everything. The steps were easy to understand, and they made sure I knew what came next. I definetly suggest!

Even though it took some time to begin

Even though it took some time to begin, the product quality is really good. The aligners sit nicely, and Brett from customer service answers my emails and questions quickly. Definitely worth the price I paid.

The company's doctor is really nice.

The company's doctor is really nice. Following the instructions was simple. Making the impressions was easy with some extra guidance. I suggest updating the manual to give more info on making impressions.

Had a zoom call with Arooj and she was very kind and profesional.

Had a zoom call with Arooj and she was very kind and profesional. She made sure my impressions came out great! Now I’m all set to send things off. Excited to get my retainers and begin the treatmant.

I just placed an order (can't wait)

I just placed an order (can't wait). Carolin was a great help, fast and efficient! Let me update later on my experience with Smileie aligners I hope it goes smoothly like their customer service ;)

Dr. Arooj was great!

Dr. Arooj was great! She took her time and helped me get the best results. This made me feel more comfortable with the whole process and confident that I made the right decision picking Smileie.

The customer suport from this brand is pretty nice.

The customer suport from this brand is pretty nice. They answer fast and are simple to reach. As someone with a decent bite who only wanted to fix my teeth a bit, this worked well for me.