Reviews Summary

Smileie.com has a 4.4 - star rating from 23 reviews, indicating a high level of customer satisfaction!

5 stars
16 Reviews
4 stars
4 Reviews
3 stars
1 review
2 stars
0 Reviews
1 stars
2 Reviews
Rating (1.0)

About company

Specializing in direct-to-consumer services, this company focuses on clear aligners and teeth whitening solutions. With a straightforward approach, they offer consumers the convenience of at-home orthodontic care. Their clear aligners provide an alternative to traditional braces, promoting discreet teeth straightening. Additionally, the company offers teeth whitening solutions, enhancing the overall aesthetic appeal of their customers' smiles. By prioritizing direct access to these services, they empower individuals to achieve their desired dental improvements with ease and simplicity, catering to those seeking effective and accessible oral care solutions from the comfort of their homes.

Key Details:

  • Location: The company is headquartered in Milwaukee, Wisconsin, United States.
  • Founders: -
  • Foundation Date: -

Customer reviews

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(1.0)
My experience with this aligner
by Erika

My experience with this aligner company was terrible. I caution others to consider different options. Despite having two programs over several years, wearing the aligners for only week six (out of an eleven-week program) in week one is not working well. The aligners are not tight enough, and they fail to target the two crooked teeth as needed. Dealing with Smilie's customer service was frustrating, involving a series of back-and-forth emails. Despite sending photos as instructed, the response was unhelpful, claiming the aligners fit fine. I'm pursuing a refund through my bank due to this unsatisfactory experience.

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(1.0)
My experience with this company was
by Vincent

My experience with this company was deeply disappointing. Over ten months, they failed to address a seemingly straightforward issue with my teeth caused by my CPAP machine. Despite two attempts and assurances that my concerns were normal, the treatment left my teeth in worse shape. Aligners provided no real solution, and the 3D previews were inaccurately optimistic. After a year-long struggle, I insisted on a refund. The incompetence and lack of accountability, particularly from my contact Brett A., made the entire process frustrating and concerning for the health of my teeth.

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(4.0)
Onze dochter was 15 toen we kozen voor Smileie
by Anonymous

Onze dochter was 15 toen we kozen voor Smileie om haar tanden recht te zetten. We doorliepen het hele proces van begin tot eind en waren erg onder de indruk van de resultaten. Het maken van de initiële indrukken was een beetje lastig. (Eén moest opnieuw worden gedaan, maar onze contactpersoon was snel om ons een ander kit te bezorgen.) Nadat dat proces was voltooid, deden de liners die we ontvingen een geweldige job om haar tanden van overal naar een mooie glimlach te brengen die ze met vertrouwen draagt: ) We zijn zeker verkocht aan dit product en proces.

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(5.0)
I'm currently halfway through my treatment
by Megan

I'm currently halfway through my treatment plan with Smileie, and I'm genuinely pleased. Brett, my Smile Adviser, has consistently provided prompt responses to my inquiries since the beginning. Having previously had braces, I was initially apprehensive, but Brett's friendliness, encouragement, and professionalism have made the process smooth. The aligners fit flawlessly, and the meticulous packaging with personalized labels adds to the convenience. Overall, my experience with Smileie has been straightforward and positive; I confidently recommend it.

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(5.0)
I wanted to share my experience with
by Miss Anonymous

I wanted to share my experience with Smileie. I was among the first in Flagstaff to get my teeth scanned. Wearing the retainers corrected a slight shift in my teeth. While some liked my smile before, I personally wasn't satisfied. Now, with the retainers, taking photos is easier, and I've received compliments at work. The blue ray teeth whitener in the kit is a nice addition, and overall, Smileie is ideal for those who prefer minimal orthodontist visits. I've had a positive experience with the company so far!

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(5.0)
The crew at Smileie and the doctor
by Ivan

The crew at Smileie and the doctor were great and SO helpful. (I wish I'd known there would be a promotion for Memorial Day but.. hey, haha oh well) Contact and communication was easy and the product thus far seems GREAT! I wouldn't hesitate to recommend them and may even do a feature or promo with them on our antimattermovies podcast or in Product Placement because I believe in the product and experience and VALUE as well of course. Thanks Brett thanks Doc thank you ALL ! - evan m.

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(5.0)
My experience with smileie.com was
by Paul Flanders

My experience with smileie.com was truly remarkable. The impression session with Dr. Jawad was professional and impressive. Surprisingly, I achieved perfect impressions on my first attempt. What sets smileie.com apart is their unbeatable pricing – offering the same quality product at a quarter of the cost compared to competitors. A genuine pricing miracle! My teeth turned out fantastic, and I'm delighted with my new smile, all thanks to smileie.com. Trustworthy and excellent service

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(5.0)
I'm midway through my treatment plan
by Megan

I'm midway through my treatment plan and satisfied with Smileie. My Smile Adviser, Brett, is consistently quick in addressing my queries since day one. Having had braces before, I was a bit anxious about the process, but Brett's friendly, encouraging, and professional approach eased my concerns. The aligners fit well, and the packaging is labeled with my name and aligner number. Overall, it's been a straightforward experience, and I confidently recommend Smileie.

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(5.0)
Smileie's been solid, no complaints.
by David Nemchik

Smileie's been solid, no complaints. Quick on the email game, and that's a big plus – hate being stuck on hold. They've been real champs during this teeth-improvement journey, especially when my impressions were being a bit tricky. Super patient and helpful – major props. If you're after a hassle-free way to fix your teeth without the orthodontist wallet shock, these guys are a win. No waiting room drama or dealing with grumpy receptionists – count me in.

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(5.0)
This company really tried hard
by Paul

This company really tried hard to make me happy. The talking was really good. My way from start to end was good, and they did good in all parts. At first, I had a bit of trouble, but they helped me twice to get it right. Maybe most of the problem was me not doing it right, not them, but in the end, we got good results. The trays were perfect and the process was smooth! Their price was good compared to others, and they did better than I thought!

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(5.0)
Approaching the end of my treatment,
by Anonymous

Approaching the end of my treatment, I'm pleased with the excellent results. The customer service has been consistently good, and the aligners are quite comfortable. The process is straightforward, and when I expressed concerns about potential adjustments for my upper teeth, they assured me of post-treatment support. Remarkably, the entire process doesn't require dental visits. In my view, it's an impressive operation.

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(5.0)
Dr. Elahi maintained punctuality
by Tazguy

Dr. Elahi maintained punctuality during our session. Efficiently addressing the purpose, he offered clear guidance and visual demonstrations for impression-taking. His tips were valuable for success. Troubleshooting my challenges with the bottom impression, he skillfully navigated the process.

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(3.0)
Not too good with them.
by Anonymous

Not too good with them. My second time doin' impressions. First time was different company. Told 1 outta 4 impressions will work and gotta buy new putty for more. Other company was fine with impressions. Think pricey stuff should include that.

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(5.0)
Dr. Jawad was really helpful and friendly.
by Anonymous

Dr. Jawad was really helpful and friendly. He told us all about the process and guided us through each step of making impressions. I was unsure about this system, but he made me feel better, and now I'm more sure! Thanks again, Dr. Jawad.

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(5.0)
This ain't a full-on review of
by stewart

This ain't a full-on review of the whole shebang, but my initial online chat and meet-up with them? Top-notch. Smooth sailing ordering, zero hiccups, and can we talk about that sweet price point? Totally awesome.

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(5.0)
The company's doctor is really nice.
by Anonymous

The company's doctor is really nice. Following the instructions was simple. Making the impressions was easy with some extra guidance. I suggest updating the manual to give more info on making impressions.

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(5.0)
I just placed an order (can't wait)
by bashair

I just placed an order (can't wait). Carolin was a great help, fast and efficient! Let me update later on my experience with Smileie aligners I hope it goes smoothly like their customer service ;)

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(5.0)
The company provides a really nice
by Anonymous

The company provides a really nice and professional service. They make sure you get the results you want. They take time to answer your questions and are very quick to respond.

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(4.0)
Dr. Elahi did a great job of showing how to make the impressions.
by Alia

Dr. Elahi did a great job of showing how to make the impressions. He was well practiced at using the web cam to give good angles to better see how to get things just right.

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(4.0)
Stumbled upon this company
by Pritish

Stumbled upon this company after Smile Direct Club pulled the plug—getting my aligners soon. Fingers crossed for a smoother journey and a way better outcome!

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(5.0)
Today's experience with Dr. Arooj Sibtain was great!
by Charlotte

Today's experience with Dr. Arooj Sibtain was great! I had doubts about getting the impressions right, but she made it effortless and was really helpful.

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(4.0)
Right from the start, it seemed like
by Amanda

Right from the start, it seemed like they were really dedicated to giving great service. They made sure I was happy with what I got by working with me.

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(5.0)
Got my aligners today!
by Jim

Got my aligners today! Customer service has been great. Got all my questions answered quickly. Brett and the lab folks were really helpful. Thanks!

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