Reviews Summary

Realtor.com has a 1.3 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Realtor.com stands as a trusted resource for millions of home shoppers, providing an extensive array of for-sale properties and valuable real estate insights. Operated by Move, Inc., it offers a robust platform equipped with tools for informed decision-making. As "The Home of Home Search," realtor.com caters to the diverse needs of buyers and sellers alike. Additionally, it extends support to homeowners through the My Home dashboard, empowering them to manage their properties effectively. With features such as tracking home value, researching improvements, and exploring similar properties in the neighborhood, the platform facilitates strategic homeownership management.

Key Details:

  • Location: The company is headquartered in Santa Clara, California, United States.
  • Founders: Realtor.com was founded by Damian Eales.
  • Foundation Date: The company was established in the year 1995.

Customer reviews

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(1.0)
Attempting to schedule a home viewing turned into a baffling ordeal with incessant runaround
by Andy Hinkle

Attempting to schedule a home viewing turned into a baffling ordeal with incessant runaround. Despite 12 calls, no appointment materialized. They insisted on scheduling a call with a local agent but failed to provide the necessary information. Excuses about text message volume felt like stalling tactics. The lack of transparency and follow-through suggests incompetence or worse, a scam. If they couldn't manage simple communication, how can they be trusted with significant transactions? This experience eroded any confidence I had in their professionalism. I advise others to exercise caution when dealing with this organization. Their inability to fulfill basic promises is alarming and indicative of deeper issues.

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(1.0)
My engagement with Realtor.com ended in frustration and suspicion
by ZEKIYE A.

My engagement with Realtor.com ended in frustration and suspicion. Upon finding a unit in Delray Beach, I paid the $52 application fee, only to receive an SMS notifying me of its unavailability. This dubious sequence raises concerns about their practices. Charging an application fee for an unavailable unit is deceptive and unacceptable. It's imperative for Realtor.com to uphold transparency and ethical standards to maintain trust with users. This experience prompts caution when considering their services.

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(2.0)
I attempted to reach the agent for a house
by A

I attempted to reach the agent for a house but quickly got spam texts for TikTok and Snapchat instead. After more than 4 hours, I got an email about a different agent who would contact me soon. It's been 12 hours since that email and still no contact. This was a test to see if I could connect with someone, but now I'm not interested in the house anymore. I won't use real estate apps or sites again—it's a waste of time waiting for any response.

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(2.0)
The company has some helpful info on the site.
by Anonymous

The company has some helpful info on the site. But emails mostly spam. Even when they say it's about your saved search, they send wrong stuff. Like, if you ask for single-story homes in NW area, they send condos and tiny houses far away. Not good at all!

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(1.0)
Every time I try to contact
by Brittany

Every time I try to contact the owner about a house and applying, they never respond to me. It's really annoying. Here and Zillow need to make sure owners reply to people who ask questions and want to apply. It's unfair that people keep ignoring me.

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(1.0)
The system tends to cling
by William

The system tends to cling onto outdated specifications and bombards with unwarranted alerts. It frequently overlooks the specified price range and home details, showing a preference for zip codes instead.

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