Reviews Summary

Puls.com has a 4.4 - star rating from 8 reviews, indicating a high level of customer satisfaction!

5 stars
6 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

This service provider prioritizes the functionality of homes, offering comprehensive solutions from home warranty coverage to handyman services. Their commitment lies in delivering quality installations and repairs, ensuring that homes work seamlessly. By taking care of essential repairs and maintenance, they free homeowners to concentrate on more significant aspects of their lives. The emphasis on quality ensures that every aspect of home functionality is reliable, providing peace of mind to customers. Whether it's home warranty coverage or handyman services, the goal is to make homes efficient, allowing individuals to focus on the things that matter most to them.

Key Details:

  • Location: The company is headquartered in San Francisco, United States.
  • Founders: Puls.com was founded by Eyal Ronen, Itai Hirsch.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(4.0)
Reliable and really skilled!
by Earl

Reliable and really skilled! Can't find such workers anywhere these days on a short notice.. The prices are fair imo.. Everything that is malfunctioning is getting fixed.

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(1.0)
Casual extortion and deception is their business model
by Ms L

Don't even think about calling these guys. They engage in deceptive and extortionate "sales practice". Their current Director of Customer Success is open about the fact on his LinkedIn that one of his biggest accomplishments is that he, "..increased the company net contribution by launching a Direct to Consumer membership sales program." I would hardly call that an accomplishment when the revenue for that membership program was obtained by deception, and extortion. We were quoted $89 for a call-out to look at the dishwasher. My husband then went out to get some food. In the minutes he was out, the Puls rep pressed a button on the dishwasher and said he had done a hard resert. He then told me I had to pay $250. If he had told us upfront that, "Oh it's not $89, it's actually $250" I would have told him, "no thank you." He then said we should just pay for a subscription to Puls (where you can have them visit you for various repairs for a year). My husband had already told him no. I told him no again. He said well we still had to pay the $250 anyway. This was an obvious dodgy sales practice to try to turn a $89 service into an annual membership fee - a real bait and switch. He was a 6'0+ guy who would not leave my house, I am a 5'0 woman and when I pressed him on why we had to pay, he kept repeating the same talk track, "You're just better off paying the $250. It's just better for you. You get all this for a year." He did not even seem to listen to me. It appears from other reviews that this is Puls' business model - to push people to sign up for their $250+ annual service, which we did not ask for and repeatedly said no to. It astounds me that companies like this are still in business - should have been hauled in to a court for deceptive business practices and extortion. Avoid.

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(5.0)
Luis was friendly, prompt, effectively diagnosed
by hallie s

Luis was friendly, prompt, effectively diagnosed and repaired the issue with my oven and all in less than 2 hours. Extremely satisfied with his service and Puls. Will definitely be using them again!

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(5.0)
The company's service technician, Mundrell
by frederick

The company's service technician, Mundrell, was very polite, knew a lot, worked fast, and made sure to explain everything and answer all my questions. His visit for servicing was better than I thought it would be.

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(5.0)
My experience with the company
by Abilio

My experience with the company was good. The technician, Pavlo, showed up when we planned. He acted professionally and gave a fair estimate for the repair. He also set up the repair appointment. Overall, he was professional.

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(5.0)
I was impressed by the efficiency
by Nathaniel Holton

I was impressed by the efficiency of Puls when I required a handyman for a home repair. The process was swift and hassle-free, connecting me with a skilled professional promptly. The handyman provided by Puls did an exceptional job, and I am extremely satisfied with the outcome. I will definitely use the service again!

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(5.0)
My husband and I had an unfortunate
by Leonard Teale

My husband and I had an unfortunate mishap while moving a new couch into our living room, resulting in a wall hole about the size of a basketball. Opting for a professional solution, we sought an estimate from these guys. The quote was reasonable, and they quickly transformed our damaged drywall, making it look brand new again. Highly satisfied with their efficient service!

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(5.0)
Life has its downs, but
by Alvaro Ireton

Life has its downs, but Puls knows how to turn things around. I felt a bit down when my new iPhone 15 Pro Max took a tumble, cracking the screen from edge to edge. Never having dealt with a screen repair before, Puls came to the rescue, connecting me with an experienced professional who could accommodate my busy schedule. In less than an hour, the screen was as good as new!

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