Reviews Summary

Personnelconcepts.com has a 1.9 - star rating from 9 reviews, indicating a low level of customer satisfaction!

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6 Reviews
Rating (1.0)

About company

Personnel Concepts has established itself as the leading authority in federal and state labor law poster compliance solutions. With over 28 years of experience, they continuously innovate to assist employers in complying with the latest labor laws and safety regulations. Their range of products includes Space Saver All-On-One Posters and various workplace safety and HR recordkeeping solutions, all designed to safeguard businesses from government fines, employee lawsuits, and other costly repercussions of non-compliance. Personnel Concepts is dedicated to providing comprehensive solutions for labor law compliance, offering peace of mind to employers.

Key Details:

  • Location: The company is headquartered in Ontario, California, United States.
  • Founders: Personnelconcepts.com was founded by Mark Euting.
  • Foundation Date: The company was established in the year 1989.

Customer reviews

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(1.0)
Guys, I think this company needs to be shut down ASAP
by Lewis T

Guys, I think this company needs to be shut down ASAP. I've been a small business owner for 14 years now and I am fuming at their unethical practices. So, here's what happened - my Office Manager gets hit with relentless sales calls from them, so she finally orders posters from them in January. Fast forward to today, they called again, not once but twice, asking for the Office Manager who's currently on maternity leave. I tell them we're not interested and the lady keeps pushing to speak with her. I had to let her know that she's on leave and we're all good, but guess what? 15 minutes later, they process an order worth a whopping $594.88 with the invoice addressed to my Manager on leave, making it seem like it was her who placed the order. I call the company to explain the mix-up, but instead of being apologetic, their customer service rep tries to upsell me too. I had to raise my voice and demand that they cancel the order, and even then, he says it's been processed and we should just send it back if we get it. Can you believe this? 15 minutes and already processed? Give me a break. This place is a total scam

(1.0)
Very aggressive. My business
by Sandy

Very aggressive. My business used them last year, and they won't leave us alone this year, pressuring us to renew. We've already chosen to work with another company, and we've informed them of this, but they keep calling and trying to deceive us by asking for "____ (decision maker)" to discuss their order. However, they're referring to last year's order. They just won't accept no for an answer. Initially, when I asked for a contact number, they absolutely refused to provide one. Frankly, why would we consider working with a company we can't even contact?

(1.0)
Вже більше 2 років ми чітко кажемо
by богдан

Вже більше 2 років ми чітко кажемо - не будемо співпрацювати з цією компанією. Вони надсилали речі, які ми НЕ потребували чи не просили, і СКАЗАЛИ, що відправили нам інші предмети, які ми не отримали. Ми сплатили божевільний рахунок просто, щоб позбутися від них, повідомивши, що НІКОЛИ більше не будемо з ними працювати. Вони дзвонять кожні пару тижнів вже протягом останніх 2 років!

(4.0)
The product arrival was fine.
by samantha

The product arrival was fine. But the way they advertised it didn't sit right with me. Initially, they mentioned a lower price, but later on, they talked about a cost that was ten times more. We're a non-profit, so we're careful with every dollar. The whole thing caught me off guard.

(1.0)
THEY ARE FRAUDS!!!
by Sarah Urquhart

THEY ARE FRAUDS!!! THEY SENT US ITEMS WE NEVER ORDERED. AFTER SENDING 5 EMAILS TO RETURN THEM, ALL WE GOT WERE CALLS AND THREATS OF COLLECTIONS. WE RETURNED THE ITEMS WITH TRACKING AND TOLD THEM TO STOP CONTACTING US. EACH TIME WE ASKED FOR A MANAGER, WE WERE JUST DENIED.

(1.0)
THEY JUST BULLIED ME AND TRIED TO UPSELL MY NORMAL
by Esteban F

THEY JUST BULLIED ME AND TRIED TO UPSELL MY NORMAL $19.99 POSTER BILL TO $219, and then badgered me about not being compliant. I will NEVER order from them EVER AGAIN!!!!! I cannot believe that woman and I wish I got her name. DO NOT DEAL WITH THE COMPANY!!! WARNING

(3.0)
The company was okay.
by Brandis

The company was okay. The poster I got was okay. But a salesman called and tried to make me buy stuff we supposedly needed by law. I asked to cancel my order, but he didn't. Won't buy from here again.

(1.0)
This company keeps calling
by Anonymous

This company keeps calling nonstop even when you ask them not to. Today, I told them to stop and hung up, but they called back immediately! Just leave me alone!

(4.0)
Dennis Poteet was truly great.
by Nore

Dennis Poteet was truly great. He found problem and fixed it quickly, so I'll get it in 3 days. He was great to talk and do business with.

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