Reviews Summary

Porch.com has a 2.2 - star rating from 10 reviews, indicating a low level of customer satisfaction!

5 stars
2 reviews
4 stars
1 review
3 stars
0 reviews
2 stars
1 review
1 stars
6 reviews
Rating (1.0)

About company

Porch stands out as the premier hub for professional home services, covering installation, assembly, repair, maintenance, and more. Its expansive nationwide network of skilled professionals ensures quick and efficient solutions for diverse home-related tasks. Porch not only facilitates seamless connections with quality pros but also offers an array of complimentary services. These include a dedicated Home Assistant, around-the-clock support, online project management, project cost guides, and pro reviews. For a comprehensive and user-friendly approach to home improvement, Porch remains a go-to resource.

Key Details:

  • Location: The company is headquartered in Seattle, Washington, United States.
  • Founders: Porch.com was founded by Matt Ehrlichman.
  • Foundation Date: The company was established in the year 2012.

Customer reviews

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avatar
(1.0)
I am a Porch Pro, and I would caution

I am a Porch Pro, and I would caution against using their services for several reasons. It's doubtful that as a Pro, you'll make enough money from the leads provided by Porch to cover their cost and turn a profit. The leads are generally of low quality, with high-quality ones being scarce. The customer service team lacks proper training. They simply repeat the same information and lack problem-solving skills. There's no option to change your subscription, limiting your flexibility. Despite promises made by Porch, such as posting the locations where you've worked to enhance your profile, they often fail to fulfill these commitments. Porch doesn't allow Google Reviews on your profile, which is both unreasonable and doesn't require much explanation. In summary, using Porch is unlikely to result in making money or growing your business.

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(1.0)
Stay cautious and steer clear of this potential scam!

My experience with this company is deeply troubling. Multiple reports indicate that they engage in selling customer information to third parties. After using their services, I was bombarded with calls from home renovation companies, all referencing porch.com as the source. Despite reaching out to porch.com for clarification, my inquiries have gone unanswered. The situation escalated as I'm now receiving phishing texts, indicating a potential security breach. It's evident that this company cannot be trusted with personal information. I strongly advise against sharing any details with porch.com, as their involvement in dubious practices poses a significant risk to your privacy. Stay cautious and steer clear of this potential scam!

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(1.0)
Dealing with this company has been an

Dealing with this company has been an ongoing disappointment. Despite following their privacy policy to delete my account, it has been six business days with no confirmation or action. Their stated timeframe of 2-5 business days is clearly inaccurate, as confirmed by their own representatives on BBB. Porch.com only seems responsive when faced with complaints on platforms like BBB, highlighting a concerning pattern. Considering the lack of adherence to their own policies, caution is advised before sharing any information with Porch.com.

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(5.0)
Porch be awesome!

Porch be awesome! I be writin' dis 'cause I wanna see what people think 'bout Porch. I own a lil' maintenance biz in west Maine. I don't agree with dem bad reviews. I spent 2k and now makin' six figures. One lead for 54 bucks made us over 50k! Only had a few leads dat went nowhere. Dis service be for pros who get lead generation. I don't get dem one-star reviews. Porch really helped us blow up real quick!

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(1.0)
I hired a company for a home

I hired a company for a home inspection. They shared my details with Porch without asking me first. Now, Porch is sharing my info with other companies. I'm bombarded with texts, calls, and emails from these companies offering services I don't want. Even after saying no, they keep contacting me relentlessly.

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(1.0)
Porch sends me leads where

Porch sends me leads where I pay as I go. I had $113 left, but since I haven't bought a lead lately, they said my money expired. The issue is they send leads that are 2 hours away from me. They won't fix it, so now my money's gone. It feels like theft.

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(2.0)
They were quite helpful before

They were quite helpful before, but now they just seem like a scammy company who only cares about making money. They'll sell your info and won't assist if there are any problems with the service from their pros.

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(4.0)
In search for a new furnace and air conditioner

In search for a new furnace and air conditioner, Porch hooked me up with three contractors who visited my place and gave quotes for replacement. They offered a nice range of prices and choices.

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(1.0)
Disappointing results

I've been using their services for 2 months, and unfortunately, I haven't received a single quality lead. It's a waste of money, and I strongly advise against using their services.

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(5.0)
I talked to agent Mr. Marty.

I talked to agent Mr. Marty. He was very proffesional, super patient with all my questions. Great personality, understanding, and very respectful. Now, I’m your new customer!!!

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