Oskar-Store.eu

Email replies took time

What I sent was answered, but not very fast. Polite responses, tracking link eventually worked, and the courier scheduled a day later than planned.

Big bargain, long wait

There was a great price on a pellet stove, so I went for it. Delivery took longer than the first estimate. Unit arrived fine, packing intact, just needed more status updates.

Easy checkout across borders

Signed up in minutes, picked my language, and the VAT-inclusive prices made sense right away. Navigation is clean, product specs are clear, and the checkout showed shipping options to my EU country with tracking details. Felt smooth from browse to pay.

Helpful and patient support

Email support replied within an hour, kindly explained VAT invoice downloads and how to start a return. Clear steps, no pushback, issue resolved on first try.

Although there was a small waiting

Although there was a small waiting time since the wardrobe was out of stock, it arrived much earlier than expected. The quality is also great, and assembling it was fairly simple. I would definitely order from you again! :)

I ordered pallet furniture cushions from this company

I ordered pallet furniture cushions from this company, and I must say the delivery was really fast and with no shipping fees, which is a big plus! The cushions were exactly what I needed, and they looked just like the pictures. I appreciate how smooth the whole process was, from ordering to getting my items. Overall, a very good experience!

The order process was simple, and our kitchen cabinets arrived very quickly.

The order process was simple, and our kitchen cabinets arrived very quickly. Unfortunately, we had some bad luck, and one cabinet had minor damage from shipping. Communication with Oskar Store was great, fast, and they solved our issue to our complete satisfaction. Hence, still 5 stars.

Usual quality and great customer support.

Usual quality and great customer support. There were 2 parts missing from the cupboard, I wrote an email and the replacement was there 2 days later.

Fast delivery.

Fast delivery. Thickness of the sheets adequate and better than competing products. Edges are folded so you don't cut yourself. Will probably last for many years. Unfortunately only available in one height.

Ordered a changing table for our

Ordered a changing table for our baby, but dismayed to receive only a partial shipment with numerous missing pieces. Assembly is impossible, and regret not heeding warnings from other dissatisfied customers. Disappointing experience; wish we had checked reviews before making the purchase.

Also present on Amazon, this

Also present on Amazon, this company is a total sham. Their customer service is shockingly terrible, and you can forget about getting a refund for their outrageously subpar products. A truly dreadful experience on every front.

My entire encounter was dreadful

My entire encounter was dreadful. The shipment, supposedly comprising two boxes—Box Part 1 and Box Part 2—arrived with double the Box Part 2. After contacting customer service, I was instructed to fill out a form detailing the missing parts. Frustrated, I returned the incorrect items and reordered, only to face more issues. The handbook was clearly neglected by the manufacturer's staff—missing screws, inaccuracies, and unclear instructions. Many parts didn't align, forcing me to improvise with my own screws. It appears the company never tested assembling these components. Regrettably, I won't be purchasing from Oskar again.

Günstig, liefertermin wackelte

Preis unschlagbar für den Whirlpool. Bestellung lief sauber, aber Liefertermin rutschte zweimal. Telefonisch schwer erreichbar, per Mail ok. Ware kam heil an, Aufbau klar.

Antworten spät, aber hilfreich

Rückfrage zur Speditionsnummer wurde spät beantwortet, aber konkret. Danach klappte die Avisierung. Anliegen gelöst.

Antwort sachlich, tempo mäßig

Support erklärte Lieferstatus korrekt, aber brauchte zwei Werktage. Problem gelöst, Tracking kam nach Schubser.

Preisleistung passt, planung nötig

Sofa wirkt solide, Aufbau ok. Ich war zufrieden, nur die Wartezeit machte mich unruhig. Für Preisjäger gut.

Zuvorkommender kundendienst

Sehr warmherzige Kommunikation. Rückfrage zur Größe wurde schnell beantwortet, inklusive Fotovergleich. Mein Thema war danach vollständig geklärt.

Solide ware, fair verpackt

Produkte wirken wertig und kamen unbeschädigt. Ich fühlte mich entspannt, weil alles passte. Nur die Anleitung war etwas knapp.

Rasche lieferung, klare infos

Vom Stöbern bis zum Checkout war alles selbsterklärend. Preise inkl. MwSt. gut sichtbar, Versandoptionen transparent. Tracking kam sofort. Eine kleine Retour lief unkompliziert per Portal. Kommunikation freundlich, Mails präzise.

Tracking ping, freude groß

Die Mail ploppte auf, Paket im Zustellwagen. Ich wartete am Fenster wie ein Kind. Passt alles.

Schnell gefunden, fair bezahlt

Einloggen, Warenkorb, fertig. Produktinfos mit Maßen und CE-Hinweis halfen bei der Auswahl. Kasse transparent mit MwSt. und Versand. Kaum Lernkurve, mag ich.