Reviews Summary

MyPetSensitivity.com has a 3.4 - star rating from 7 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
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1 review
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1 review
Rating (1.0)

About company

My Pet Sensitivity offers an easy way to discover which foods your pet may be sensitive to by testing for over 460 food ingredients, including food, drink, proteins, grains, meal, additives, metals, and minerals. They are dedicated to providing a seamless experience for their customers, allowing you to easily order tests online and conveniently collect samples from home. The samples can then be returned to one of their trusted and fully-certified testing facilities. This venture initially began by providing complementary and alternative medicines (CAMs) to individuals seeking alternative health solutions and has since evolved to offer a comprehensive range of scientifically supported tests and products.

Key Details:

  • Location: The company is headquartered in Houston, Texas, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2008.

Customer reviews

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(1.0)
Please do not waste your money
by Anonymous

The money back guarantee is false - they say you have to submit a 6 day food diary. My dog doesn't eat any of the things listed - blue dye, rabbit liver, cottage cheese, arsenic... The supplemental info is not tailored to pets as it mentions doing yoga and pilates. The site has info on how they are rated the top allergy test but the first thing mentioned in the results is that it is not an allergy test but a sensitivity test. Just a scam all the way around. Results get mailed to Tx but info provided sites UK sites.

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(4.0)
This company's great!
by Renee

This company's great! They helped me with my dog's issues. Already seeing improvement after trying two things. Hoping to fix it all. Thanks, My Pet Sensitivity!

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(3.0)
I wuz really lookin' forward
by Lesley

I wuz really lookin' forward to gettin' back the results. But, dang it, they wuz real hard to get my head around. I had to read 'em over 'n over 'gain 'n even had to search online to figure out what some parts meant. On the bright side, I got the results back real quick, in just a couple o' days.

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(5.0)
Quick outcomes.
by Linda

Quick outcomes. Prompt responses to inquiries and very supportive. Identified an allergen we hadn't considered, greatly aiding us. My dog's condition has significantly improved in just a few days. I strongly suggest their services.

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(5.0)
Really simple process, no kit
by Jessica

Really simple process, no kit waiting time. The mail part took a bit, blame USPS, not them. Results came quick after they got the sample. Easy to read and understand. I'll be doing this for my other dog too.

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(4.0)
I couldn't be happier with
by Holly C

I couldn't be happier with the company's straightforward and simple process. It was such a relief to finally gain clarity on my dog's sensitivities. The results were incredibly detailed and easy to understand.

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(2.0)
I was disappointed with the
by Linda L

I was disappointed with the lack of clarity from the company regarding their sampling process. I was not informed that I would need to provide my own resealable bag, print out a label, pay for postage, and then wait for the results. After two weeks of not hearing back, I reached out to inquire about my sample and was informed that it could take up to 3 weeks for samples to be sorted before they were processed, and an additional 3 to 5 days before I would receive my results. This was not clearly communicated at the time of purchase, leading to feelings of frustration and confusion. While the customer service team was friendly, their responses seemed canned and did not fully address or resolve my concerns. While the price is affordable, the process and wait time for results is much longer than other companies offering similar services with a provided kit.

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