Business information

Category:

Clothing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Missacc is 233 out of 350 best companies in Clothing on RealReviews.io

Customer reviews

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Summary

Missacc has a 3.8 - star rating from 125 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    69%

    85 reviews

    85 reviews

  • 4 stars

    3%

    4 reviews

    4 reviews

  • 3 stars

    0%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    28%

    35 reviews

    35 reviews

  • P

    Patti Martin

    1 reviews

    The dress is pretty and good quality.

    The dress is pretty and good quality. Service helped fix my order to get what I needed for my sister's wedding.

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  • R

    Rosa Ram

    1 reviews

    The quality is good, sizes are always the same

    The quality is good, sizes are always the same, and I like finding dresses that are different on the internet.

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  • A

    Anonymous

    1 reviews

    United Kingdom

    I like seeing the reviews and photos of the gown

    I like seeing the reviews and photos of the gown worn by real people. It really shows the true worth.

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  • H

    Hayley Brazil

    1 reviews

    United States

    Simple to use, many options to choose

    Simple to use, many options to choose from and several ways to pay. Can’t wait to get my order soon.

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  • a

    arlene

    1 reviews

    I had no prior experience with online shopping.

    I had no prior experience with online shopping. This was a crucial buy, my wedding dress. The whole experience was smooth, and I could always reach out for help. When I got my dress, it matched exactly what I saw online and what I hoped for. It fit just right, making my dream wedding dress a reality. Thanks for fulfilling all my hopes.

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  • M

    Margie Hooker

    1 reviews

    United States

    Lots of good choises, many colors and styles to pick from.

    Lots of good choises, many colors and styles to pick from. Would be nice to have more tea length dresses, not everyone wants floor or A-line. In general, I liked the site.

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  • L

    Lima

    1 reviews

    The company was easy to deal with

    The company was easy to deal with, but there was no option to fix my measurements if I needed to. I found out my custom measurements were wrong after ordering.

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  • G

    Gina

    1 reviews

    United Kingdom

    Dress was a bit smal, even tho I used custom size.

    Dress was a bit smal, even tho I used custom size. Some details on one of the dresses looked different from the picture. But I can still wear them, so I'm satisfied.

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  • R

    Rianan Davies

    1 reviews

    Poor Quality. Exorbitant Postage Fee &No refund system

    This company is the worst I've dealt with EVER! Firstly, the dresses are cheaply made and of extremely poor quality. I paid $190 for a dress that was not even worth $20! Plus postage of $40, so in total $230. The dress was horrible! I asked them if i can return and get a refund and that's when the nightmare started. They were refusing and asking me to please keep the dress and they will give me a voucher of $50 to spend on another dress. I told them I didn't want another dress ever from them! Their dresses are just nasty. Don't waste your time. Trust me when I say this. Those reviews that are good are from them. I don't believe they are genuine reviews. Their dresses are just awful. I was buying it for a wedding and what a nightmare to deal with these jokers. Trust me this is the worst buy I've had ever. Absolute rubbish. How they are getting away with this is what has me stumped? How? Stay well away from this company. Scammers! They just take take take.

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  • A

    Anonymous

    1 reviews

    HORRIBLE SCAM COMPANY

    I purchased a dress from Missacc for a wedding and it came poorly made and smelled terrible. I emailed and requested a FULL refund because I was within the 14 day return policy and still keep getting the run around. First it was why do you want to return then it was can you send us pictures. After a few days go by they email again with proposals of what they can offer which does not include a FULL refund. This is RIDICULOUS!!! $168 that I will not get back. If you are looking for a dress DO NOT BUY FROM THIS COMPANY because you WILL NOT get your FULL refund back even if you are within the 14 day window. Please spread the word for others so that they don’t have to deal with this terrible company!!

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  • A

    Anonymous

    1 reviews

    THIEVES

    Purchased two dresses. Neither one fit, measurements were off and neither one looked like their advertised picture. This is clearly false and deceptive advertising. Both dresses that arrived were made of very shiny costume satin, not even close to their pictures. They declined a return and refund. They send me an email stating that they would do the return if I took down my negative reviews and paid for original shipping costs. I declined. I spent over two hundred dollars. Why are these thieves allowed to do business in the U.S.? There are thousands of similar reviews - just wish I read them before purchasing this trash. Where is the consumer protection??

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  • P

    Paulina

    1 reviews

    Missacc is a scam! Don’t buy from them.

    They sent me a wedding dress that is ripping off at the bottom. They are now refusing return even though their website states that return is available within 14 days of arrival. I contacted them on the day I received the dress. It was not a customised product- standard sizing. They are offering 25€ to repair it myself! Quality is scandalous- very cheap fabric, irritating skin. The dress looks nothing like on the website. Communication with customer service is only via email and return is impossible. Don’t ever buy from Missacc! They will just add stress to your already stressful wedding day.

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  • A

    Anonymous

    1 reviews

    United Kingdom

    Scam

    This is a scam website. They show photos of nice well made dresses but they send you cheap bad quality copies. They are a disaster. And they are not cheap either. Also unlike Shein, they make it really difficult to return. Lots of emails back and forth giving you lame excuses why it is your fault for misunderstanding their website! And the emails back a d forth take more than 14 days which is the cutoff point for returns. A real scam. Just don't fall for it

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  • R

    Roselyn Ludwig

    1 reviews

    Cheap quality and can't return it!

    I bought a cocktail dress from them. What arrived does match the description and fits, but it appears cheap, isn't well made, and I can't even zip it up because the zipper gets stuck at the waist. I contacted them with a return request but having now read reviews, I do not expect to get anything back and filed a dispute claim with Paypal. Do not order from them, buyer beware!

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  • A

    Angelina M

    1 reviews

    Horrible Return Policy

    I just wish I would have searched for reviews before I LOST my $170. They are not trying to take the item back and instead offered me $35 to alter it. I live in California. Gas alone would cost $35 to drive down the street to a seamstress. I'm trying to accept the loss but it's infuriating They are no longer responding to my emails.

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  • N

    Niurka D Diez

    1 reviews

    United States

    The worst company ever!!!

    It is not a reliable company. They say that if you want to make a return, they will return the money in 14 days, and they will never return it back to me. I didn't like the dress I received, I returned it on time and they never refunded my money (09/06 MissAcc Hong Kong 166.55)

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  • N

    N Hakki

    1 reviews

    Restocking fee!

    Don't risk it by buying from this company. They state a "No Hassle returns"... They will keep 30% of your refund for " Restocking fees" What the??? Never heard of this before. On top of shipping fees. Buy from a trusted company with good reviews.

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  • C

    Christine

    1 reviews

    Scammers !!!

    They send a dress that would cost them about $4 to try and get out of the legality of a product being sent and then never refund when you contest it. I paid $300 for dress that is a rag. They are absolutely scammers. Do not buy from them !!!

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  • A

    Anonymous

    1 reviews

    DO NOT BUY FROM THIS SELLER MISSACC THEY DO NOT HAVE REFUNDS AND DRESSES ARE NOT AS DESCRIBED

    BUYERS PLEASE BE AWARE NEVER PURCHASE NOTHING FROM THIS MISSACC VENDOR. THEY DO NOT REFUND- THEY ARE FRAUDULENT SELLER. DON'T MAKE THIS MISTAKE LIKE ME THAT THEY HAVE A 14 DAY REFUND AND THEY ARE NOTHING BUT A FRAUD.

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  • O

    Onovelli

    1 reviews

    Terrible experience!

    missacc is terrible website! The dress came really small and sleeves are super narrow, cant even try&Impossible to return, very disappointing. Customer service don't exist. Stay away!!! Where is my 220$ ??

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  • J

    Jackie

    1 reviews

    United Kingdom

    Not even worth 1 star

    Just put in a fradulent transaction claim on my CC regarding missacc , unable to return the items they won’t respond to my emails for info on returning Rip off , dress awful

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  • G

    Gayla M Crocker

    1 reviews

    SORRY

    THEY ARE SCAMMERS! THE PURCHASED ITEM WAS NOT THE SAME AS ADVERTISED AND YOU HAVE TO BEG FOR A REFUND. I HAVE YET TO RECEIVE MY REFUND, AND I HAVE RETURNED MY ITEM.

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  • Reviews from other countries:

  • A

    Anonymous

    1 reviews

    Germany

    Zu Beginn gab es ein Missverständnis mit meiner Bestellung.

    Zu Beginn gab es ein Missverständnis mit meiner Bestellung. Mein Tipp an alle ist, sofort nach dem Kauf die Spam-E-Mails zu überprüfen. Diese E-Mail ist wichtig, um den Kauf zu aktivieren. Glücklicherweise war der Kundenservice von Missacc schnell und hat die Bestellung so schnell wie möglich bearbeitet. Das Kleid kam pünktlich an und die Qualität ist sehr gut. Für den Preis sollte man nicht erwarten, dass es in einer Box kommt. Es war jedoch sicher in einer robusten Plastiktüte verpackt, die es vor den harten Wetterbedingungen hier in Großbritannien schützte. Es ist das Geld und das Warten wert. Nochmals, Missacc-Produkte sind eine großartige Entdeckung für ein preiswertes Hochzeitskleid. Man sollte jedoch auf die Lieferzeit achten, die normalerweise etwa 2-3 Wochen dauert (einschließlich Produktions- und Lieferzeit). Nochmals vielen Dank an das Missacc-Team für das tolle Produkt zu einem niedrigen Preis. Es ist jedoch erwähnenswert, dass die Qualität vergleichbar mit dem ist, was man in Hochzeitskleidgeschäften in Großbritannien bezahlen würde, die ziemlich teuer sein können. Guter Job an das Missacc-Team!

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  • L

    Lisa

    1 reviews

    Germany

    Das Kleid wurde von allen Seiten gezeigt

    Das Kleid wurde von allen Seiten gezeigt und war in vielen Farben verfügbar! Sie hatten auch eine einfache Größentabelle, die leicht zu verstehen war! Ich freue mich schon, mein elegantes schwarzes langes Kleid für die Hochzeit meiner Tochter zu bekommen und es anzuprobieren, um zu sehen, wie schön es ist, in der ersten Märzwoche! Ich werde in ein paar Wochen ein Update geben…

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  • S

    Sabrina

    1 reviews

    You know, I was really

    You know, I was really impressed with how quickly they got back to me. It felt like they genuinely cared about making sure I was happy. Honestly, their customer service has been top-notch so far. I haven't got my dress yet, but I'm super excited to see it. If the dress is anything like their service, I know it's gonna be great.

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  • M

    Martin

    1 reviews

    Germany

    Ich bin sehr froh, dass ich die Möglichkeit habe

    Ich bin sehr froh, dass ich die Möglichkeit habe, eine maßgeschneiderte Passform zu wählen, und das Bestellformular war einfach zu benutzen. Die Plus-Size-Bilder sowie die Bilder der regulären Modelle fand ich auch gut.

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  • F

    Factor

    1 reviews

    Germany

    Ich habe das Kleid gerade bekommen und es kam pünktlich an!

    Ich habe das Kleid gerade bekommen und es kam pünktlich an! Es ist wirklich wunderschön und passt mir perfekt! 500% zufrieden! Gute Arbeit Missacc! Ich werde euch meinen Freunden weiterempfehlen!

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  • B

    Berna Yildirim

    1 reviews

    Germany

    Ich war anfangs unsicher, hier zu kaufen, weil

    Ich war anfangs unsicher, hier zu kaufen, weil der Preis für so ein schönes Kleid so niedrig ist. Aber wow, ich bin echt erstaunt!! Das Kleid sitzt super und ich mag es wirklich sehr

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  • A

    Anonymous

    1 reviews

    Germany

    Ich habe mein Brautjungfernkleid mit Maßanfertigung

    Ich habe mein Brautjungfernkleid mit Maßanfertigung bestellt und es ist einfach perfekt! Sehr zufrieden mit meinem Kauf. Kann missacc nur jedem empfehlen.

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  • A

    Anonymous

    1 reviews

    Germany

    Die Benutzerfreundlichkeit der Seite

    Die Benutzerfreundlichkeit der Seite und die angebotenen Rabatte waren großartig! Ich freue mich darauf, mein Kleid zu erhalten!

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Rating on other websites

  • Trustpilot

    4.1

  • Sitejabber

    1.3

Business information

Category:

Clothing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Missacc is 233 out of 350 best companies in Clothing on RealReviews.io

About Missacc

Missacc stands as a leading name in the wedding attire industry, equipped with a wedding dress factory, a skilled design team, and a comprehensive production process. They grasp the significance of discovering the ideal dress for weddings, proms, parties, and special occasions, ensuring a delightful and anticipated experience for customers. Their commitment revolves around offering an unparalleled assortment, utilizing high-quality materials, maintaining affordability, and providing outstanding customer service. With these pillars, Missacc continues to help individuals find their dream dresses for those momentous occasions.

Key Details:

  • Location: The company is headquartered in Tsim Sha Tsui, Kowloon  Hong Kong.
  • Founders: Missacc.com is owned by Gnoce Trading co, Limited.
  • Foundation Date: The company was established in the year 2017.
  • Translation language
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