Reviews Summary

RepresentClo.com has a 3.0 - star rating from 4 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Represent is a British luxury fashion label known for its relentless effort, refinement, and constant progression. Each garment reflects meticulous design and expert craftsmanship. Every collection and silhouette embodies the brand's commitment to quality. Represent's mission is to build the best brand in the world. Their dedication to excellence is evident in every piece they create.

Key Details:

  • Location: The company is headquartered in Glasgow, Scotland, United Kingdom.
  • Founders: RepresentClo.com was founded by George and Mike Heaton.
  • Foundation Date: The company was established in the year 2011.

Customer reviews

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(2.0)
I recently had a nightmare

I recently had a nightmare experience with my order from Represent. When my package finally arrived, it was completely empty, like someone had opened it and resealed it during transit. I was shocked and immediately reached out to Represent. Instead of helping me, they made me feel like I was the one at fault. They said I had to take part in a police investigation, which made no sense to me. I also reported the issue to the postal service, hoping to get some answers. Meanwhile, Represent was no help at all. They told me to fill out a form and said they’d get back to me in two weeks. Seriously, two weeks? I was left hanging with no idea if I would get a refund or if they would resend the items. Their response was just as vague and unhelpful as before, only mentioning that they were investigating. No word on whether I’d get my money back or if they’d replace the goods. I mean, someone clearly stole my stuff, and I’m the one left dealing with all the hassle. The lack of communication and support from Represent is just disgraceful. I understand things can go wrong during shipping, but making the customer feel blamed and providing zero reassurance is just unacceptable. I’m really disappointed and would think twice before ordering from them again.

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(5.0)
I recently decided to give

I recently decided to give this brand a try, and wow, it was a game-changer. I ordered a couple of items, including some t-shirts and hoodies in XXS, and they fit perfectly. The quality really stood out—definitely pricier than what I'm used to, but you can actually feel the difference. Returning a larger item was a breeze. I was a bit worried about the hassle, but it turned out to be super quick and straightforward. It’s not often you find a brand that makes returns this easy, so that was a pleasant surprise. Honestly, I’m already thinking about what to buy next. The experience was just that good. Looking forward to spending more here, despite the higher price tag. It’s totally worth it for the quality and the fit.

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(4.0)
The clothing is spot-on, a real 10/10 for

The clothing is spot-on, a real 10/10 for quality and comfort. The initial range is great, from the feel to how nice it is to wear. However, the shoes are a letdown. I need shoes that can be worn all day, but these start to hurt quickly. They should improve on durability and comfort along with the style, as the style is already good. My experience would be a 9.9/10, just missing better shoes.

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(1.0)
Disappointing customer service.

Disappointing customer service. I've been waiting 75 days for a refund. I sent them an email with proof of return and tracking number, but they keep asking for a paper receipt and ignore all other information I provide. £185 seems lost. I won't spend any more money at Represent.

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