Reviews Summary

Shapellx.com has a 3.9 - star rating from 22 reviews, indicating a low level of customer satisfaction!

5 stars
11 reviews
4 stars
6 reviews
3 stars
1 review
2 stars
0 reviews
1 stars
4 reviews
Rating (1.0)

About company

Shapellx.com is a leading online retailer that specializes in shapewear, offering a range of products designed to empower confidence and enhance body curves. The company is dedicated to providing high-quality and comfortable shapewear solutions for women, catering to different body types and fashion preferences.

Key Details:

  • Location: The headquarters of Shapellx is located in Hong Kong.
  • Founders: The company was founded by a group of entrepreneurs, Jenny Chen and Tom Wang. 
  • Foundation Date: Shapellx was established in 2016.

According to other review platforms:

  • Sitejabber reviews give Shapellx.com a Average rating of 4.5.
  • Trustpilot reviews assign a Average rating of 4.0 to Shapellx.com.

Customer reviews

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(4.0)
Comfortable But Needs Tweaks

I've been a long-time user of shapewear, and I was intrigued when I stumbled upon Shapellx on social media. The question was, "Is Shapellx a good brand?" and I decided to try it out. My order arrived in about 10 days, which is a bit longer than I'm used to. When I tried on the PowerConceal full-body tummy control, I was impressed! It felt comfortable and gave me a great shape. 🌟👍 It was also almost completely seamless under my clothes. However, there's room for improvement. It flattened my B-cup breasts, which isn't ideal for me. Wearing a bra underneath solved the issue, but it'd be nice not to have to do that. Overall, it's close to perfect, but a few things could make it better.

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(4.0)
Almost Perfect, Minor Flaws

After hearing from a friend that Shapellx shapewear was worth checking out, I decided to take the plunge. Is Shapellx a good brand, you ask? Yes. 🌟 I got a small-sized bodysuit that fit like a glove and loved the long sleeves. The suit covered my arms, legs, and even some pesky back fat I've always wanted to hide. 👗 But here's where it gets interesting. While it is true to size and offers a snug fit, it took a bit of a struggle to get it on over my thighs. The material is durable and comfortable. All in all, the product is good, but some tweaks could make the shopping experience smoother.

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(4.0)
I was a bit hesitant

I was a bit hesitant to order from shapellx due to past bad experiences with other sites and their lackluster quality and compression. However, I decided to take a chance, and I'm thrilled that I did! The AirSlim Boned Sculpted shorts I ordered are truly fantastic. The material is of excellent quality, and the boned feature is a game-changer. These shorts stay in place and provide great support. Moreover, their customer service was impressive, which added to my positive experience. Ladies, don't hesitate – if you want to feel snatched and fabulous, shapellx is the way to go!

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(4.0)
I've been a fan of

I've been a fan of Shapellx for a while now, having bought a few pieces before and loving them. This time, though, I accidentally ordered a large shorts shapewear instead of XL. I thought dealing with customer service would be a nightmare, but they totally surprised me. They responded super quickly and said they'd send me the correct size without even asking me to return the wrong one! It was such a relief not having to go through the hassle of returns. Shapellx really knows how to treat their customers right. Definitely sticking with them for my shapewear needs!

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(5.0)
I had to send back

I had to send back the first piece cause even though I followed the measuring chart, it didn’t fit my chest right. Sized up for the second one, and while it’s better, still had a bit of a struggle. I'm a 42D, 170 lbs, and usually wear a size 16. This shapewear is a whole new experience for me since I usually go for underwire stuff. It really smooths everything out and makes my clothes look a lot better. Super comfy too. Planning to grab another color soon. The exchange process was straightforward, and I got the new one in just a couple of days.

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(1.0)
Got these pants thinking they'd

Got these pants thinking they'd be a game-changer based on the rave reviews. Ordered an XL since I'm a size 12 and weigh 180. But when they arrived, they were crazy tight. My 14-year-old daughter, who’s 130 pounds, tried them on, and they fit her perfectly. Plus, you could still see the print on my thigh through my dress pants, which was super annoying. Was really looking forward to them, but ended up so disappointed. Feels like they were made for someone much smaller. Just a heads up if you’re considering buying them.

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(1.0)
I bought a dress online

I bought a dress online and when it arrived, I didn't like it at all. Trying to return it has been a nightmare. There's no phone number to call, only an email address. And guess what? They don't even respond to the emails. It's like I'm talking to a wall. Horrible customer service, or should I say, nonexistent. I'm so frustrated and just want my money back, but they’re making it so difficult. Feels like they just want to take my money and run. Wouldn't recommend this place to anyone.

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(1.0)
So, I bought this product,

So, I bought this product, and it has a zipper at the bottom part for bathroom use. I didn't like that at all. I kept asking for a return label, and when they finally sent it, I mailed it back. It's been two weeks, and I still haven't heard anything or gotten my money back. It's frustrating because I did everything they told me to do, and now I feel like my money might be gone. No response, no refund—just silence. Not happy with this experience at all.

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(4.0)
Got my shapewear sooner than

Got my shapewear sooner than I thought, which was a nice surprise. Fit was spot on with the size chart, so no issues there. It didn't compress much, but it did smooth things out under my dress, so that was a win. The straps, though, were a bit annoying. I kept adjusting them, hoping to find a comfy spot, but they just kept digging into my shoulders. Despite that, it did the job I needed it for. Not perfect, but it worked.

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(5.0)
I got two things from Shapellx

I got two things from Shapellx, AirSlim® Hourglass Full Body Shaper in XXL and AirSlim® High-Rise Body Sculpting Thong in XL. Shipping was kinda fast (ordered Friday, got it Wednesday). The XL was too small, not Shapellx's fault. But the hourglass shapewear is great. Wore it all day, no discomfort, snatches the stomach and waist. Tried many brands, but this one works. You should try it too!

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(4.0)
Initially, I faced some delays

Initially, I faced some delays in getting a response from them, but eventually, they made things right. Regarding the garment quality, I was pleasantly surprised. Despite a semi-bad experience at first, I ended up reordering from them twice because their products are genuinely great. I've even recommended Shapellx to others, and I won't hesitate to order from them again.

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(1.0)
I was really excited to

I was really excited to exchange my three dresses for the right sizes. The store said if I wrote some reviews, I could keep the dresses and they would send me new ones. So, I posted three reviews as asked. But guess what? I never got the new dresses. Now I'm stuck with three dresses that don’t fit and feeling pretty disappointed. What’s up with that? 😩

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(5.0)
My Shapellx experience was truly delightful!

My Shapellx experience was truly delightful! The standout factors were the excellent customer service, impeccable packaging, and the remarkable quality of their products. On those days when you crave that extra confidence boost, Shapellx's shape wear works like magic. It's the go-to solution for achieving the desired silhouette effortlessly.

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(5.0)
The company's ordering process went

The company's ordering process went really well and my order came sooner than expected, which is great. The material is really good and the zipper doesn't show under clothes. If you want a tighter fit, get one size smaller than your usual. Overall, I'm happy with it. Customer service is good too, they reply within 24 hours, which is nice.

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(5.0)
I sent an email about

I sent an email about exchanging my shape wear because they were too small, and I received a response within a couple of hours. They informed me that they would send me the right size for free. The shape wear is beautifully made, with nice fabric, but I initially picked the wrong size. I can't wait to receive the correct ones!

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(5.0)
Snagged a deal on Black Friday

Snagged a deal on Black Friday – nice! Had a bit of a size hiccup with my order, but swapping it out was a breeze. The material was top-notch, and that spinning magic kept everything where it should be without any roll-down drama. Definitely giving this product a thumbs up and would totally tell my buddies to check it out!

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(5.0)
the shaper I got was

the shaper I got was good, but oops, needed a different size. Shot them a request for an exchange, and bam, got an email from a real human, not a robot, ready to guide me through the swap and even help find that perfect size. Super impressed with the care they threw my way. Major thumbs up for the customer service game!

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(5.0)
They got that item shipped

They got that item shipped out lickety-split – I like that. And when it landed, it was exactly what I had in mind – total win. Okay, I goofed on the size, but no worries. The company jumped on it, sorted out my mix-up lightning-fast, and left me grinning ear to ear. Solid experience

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(3.0)
The company could improve

The company could improve by adding more plus-size options. When I tried the XL, it didn't match how it looked on the website and didn't flatter my figure. It was disappointing. However, I appreciate the concept of the shapewear. It's a bit pricey though.

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(5.0)
I haven’t gotten my shaper yet since it was

I haven’t gotten my shaper yet since it was lost in the mail due to a wrong address. But, thanks to the helpful customer service and patience from Shapellx, I got my shaper resent and now I’m a satisfied customer.

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(5.0)
After receiving my product

After receiving my product and realizing it didn't fit correctly, I contacted customer service. They responded promptly and made the exchange process very easy. I'm very pleased with their customer service.

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(5.0)
I ABSOLUTELY LOVE

I ABSOLUTELY LOVE THIS STORE! THEY ARE SIMPLY AMAZING AND TRULY UNDERSTAND QUALITY SHAPEWEAR! I AM SO THRILLED TO SHARE MY EXPERIENCE BECAUSE IT HAS BEEN NOTHING SHORT OF FANTASTIC!

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