Reviews Summary

Major-Lutie.com has a 3.0 - star rating from 5 reviews, indicating a low level of customer satisfaction!

5 stars
2 Reviews
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1 review
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1 stars
2 Reviews
Rating (1.0)

About company

Established in 2021, MAJOR FITNESS specializes in crafting versatile and budget-friendly strength training racks tailored for fitness enthusiasts. Guided by a brand philosophy that views users as pilots, the company aspires to design products with the high-performance attributes of fighter jets. Backed by a dedicated team of fitness experts, MAJOR FITNESS places a strong emphasis on research and development. Their best-selling PLM03 multifunctional power rack and SML07 multifunctional smith machine have garnered global acclaim, with annual sales reaching an impressive 50,000 units, showcasing widespread customer satisfaction and preference for their high-quality fitness equipment.

Key Details:

  • Location: The company is headquartered in Atlanta, Georgia, United States.
  • Founders: Major-Lutie.com was founded by Xue Guo.
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(5.0)
Customer service was good.
by Tea_jayyy

Customer service was good. Putting it together was simple! No problems. Took about 3 hours. Seems strong and tough! Just one suggestion, make the instructions easier to read by printing them bigger. Overall, I'm impressed and excited to use it every day!

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(1.0)
Their stuff used to be
by Anonymous

Their stuff used to be good for the price, but now it's not worth it. I complained about something I bought that was messed up, but the customer service didn't do anything to fix it. This isn't the first time their stuff has let me down. I'm not buying from them again.

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(1.0)
The order arrived within a reasonable timeframe
by Doug Albertson

The order arrived within a reasonable timeframe, but two crucial parts were severely damaged, rendering them unusable. Despite requesting replacement parts, they have been sitting at the loading dock for six days. This delay is disappointing, especially considering the significant amount spent on the order. The handling of mistakes is crucial for any business, and this situation calls for a more expedited resolution.

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(5.0)
The Raptor rack arrived promptly
by Nathan Nelson

The Raptor rack arrived promptly, within days of ordering, and was well-packaged. Functionality exceeded expectations, offering impressive versatility. Highly recommended for anyone in the market for a new rack. Swift delivery and outstanding performance make it a top choice!

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(3.0)
Еhe parts were stamped incorrectly
by Mckinley Reynolds

Fortunately, I hired someone experienced with these racks who noticed that the parts were stamped incorrectly. Their expertise prevented potential assembly issues, and I appreciate the valuable insight they brought to the process.

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