United Kingdom, Scimitar Park, Courtauld Rd, Basildon, SS13 1ND
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Construction & Manufacturing
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Ironmongery Direct is 185 out of 237 best companies in Construction & Manufacturing on RealReviews.io
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Ironmongery Direct has a 4 - star rating from 5 reviews, indicating a high level of customer satisfaction!
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LdL
1 reviews
United Kingdom
Overall, really happy with my experience!
The website was simple to use and helped me find what I needed quickly; prices were fair; checkout was quick with clear updates about my order and delivery; next day shipping was free and came on time. Everything was well packaged with no damage, and the items are good quality for the cost. Great service all around, I definetly recommend!
Mervyn
1 reviews
United Kingdom
Solid loft ladders, built strong.
Solid loft ladders, built strong. Packiging was careful and secure. Delivery person was friendly and helpfull. The ladder arrived within the promised period. The company kept me informed about every step of the shipment. Really happy with the service, quality, and fair price for this kind of ladder. Thankyou, Ironmongery Direct.
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Lin
1 reviews
United Kingdom
Very nice site.
Very nice site. Lots of options, clear info on products. Prices are good as well. Fast delivery and easy to use. Will shop here agian.
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MR P CLARKE
1 reviews
United Kingdom
Overall I think this company is very good for the variety
Overall I think this company is very good for the variety and quality of products, as well as the speed of delivery. Still, one of the 883905 struts I got had a trunnion that was badly drilled, causing the strut to be very misaligned.
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K Nee
1 reviews
United Kingdom
Sell letterboxes for £215 which are not weatherproof
Possibly the worst customer experience I have ever had! Bought a £215 brass letterbox which was only installed for 7 days when I noticed mottling (?). Contacted Ironmongery Direct who said someone would call me back and that I’d get a replacement once I sent photos. Sent photos to no response. Several days later no response so called back. Was told that it wasn’t weatherproof as not lacquered, and the mottling was to be expected (after a week??). Apparently they had spoken to their supplier who said that would happen (then why are you charging £215 for it?). So, it would seem, they felt no need to contact me. So no offer again or a replacement or any discount as that’s apparently now ‘my problem’. I was just told that they didn’t have an alternative so would not be offering one. 😳 I asked about their complaints procedure and was told I could email Megan and she could email me back. So nothing formal in place then? I have had previously a great experience with ID but I wouldn’t give them my money again.
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Glassdoor
United Kingdom, Scimitar Park, Courtauld Rd, Basildon, SS13 1ND
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Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Construction & Manufacturing
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
Ironmongery Direct is 185 out of 237 best companies in Construction & Manufacturing on RealReviews.io
This company offers a wide selection of over 18,000 ironmongery products. The range includes hinges, closers, and various items for all types of ironmongery projects. Customers can benefit from next-day delivery on orders placed before 9:00pm. A money-back guarantee ensures confidence and satisfaction with every purchase. With its extensive range and reliable service, the company positions itself as a trusted expert in the trade.
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This company offers a wide selection of over 18,000 ironmongery products. The range includes hinges, closers, and various items for all types of ironmongery projects. Customers can benefit from next-day delivery on orders placed before 9:00pm. A money-back guarantee ensures confidence and satisfaction with every purchase. With its extensive range and reliable service, the company positions itself as a trusted expert in the trade.
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