Mislead on the sales call, now we're out almost $4K CAD
On the sales call, we were sold 1-to-1 mentorship. Thinking this was with **** (the cost was $12K USD) we signed the contract.
On the on-boarding, we were told we were being paired with a coach... we were hesitant to continue but decided to give them the benefit of the doubt.
Fast forward a week, the program is messy and unclear, we spent hours making sure we went through the onboarding material in depth and filled out a ton of information into a spreadsheet that was linked in the program with instructions to copy. Turns out we weren't given the correct spreadsheet, so on the first (very expensive) "mentorship" call the coach didn't know who we were, what we were doing and it wasn't really a productive call. Just basically "well, follow the battleplan document" which isn't tailored specifically to you, which was explicitly promised to us on the sales call, it's a generic program you follow and pay a high price for "accountability" not mentorship, nor coaching really.
The second call was equally as poor as we were playing catch up from the first one and at that point we determined that the cost isn't worth what we were being given.
Trying to get out of the program was like pulling teeth as they basically force you onto a call, where we were treated less than human and they were looking for every excuse to not take any ownership of their side of things. They truly act and believe their program and coaches are perfect and that the client is always the problem. They make you sign a gag order contract in order to qualify for a partial refund.
We did get a bit of a refund, but they determined that the coaches time was more important to their business than happy clients and the two poor coaching calls ended up costing us $2500 USD in total. (in Canadian dollars that's almost $4K).
So we're out a ton of money, we were treated incredible poorly, and when we reached out to **** directly, the result was the same (or it is his team answering for him). Either way... terrible experience, we do not recommend at all. Your money is better spent elsewhere. Somewhere where the business treats you like a real person, not just a paycheck/payday.
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