Reviews Summary

Humancustom.com has a 2.8 - star rating from 25 reviews, indicating a low level of customer satisfaction!

5 stars
6 reviews
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1 review
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10 reviews
Rating (1.0)

About company

HumanCustom.com is a unique e-commerce platform specializing in personalized and custom-made products. Is Humancustom legit? Yes! The company stands out in the market for offering diverse items, focusing on individuality and personal touch. Customers can find various products, from clothing and accessories to unique gifts, all of which can be customized. This personalization aspect is at the heart of HumanCustom.com's appeal, allowing customers to create something truly special and unique.

Customization Options and Product Range

At HumanCustom.com, the range of products available for personalization is extensive. Customers can choose from items like silicon phone cases, sweatshirts, wooden plaques, and acrylic ornaments, each offering an opportunity for personalization. For example, they offer personalized phone cases with themes like snowmen and heart motifs. Sweatshirts can be customized with names or specific designs, perfect for gifts or personal use.

The personalized wooden plaques and acrylic ornaments are particularly popular during the holiday season, allowing customers to add a personal touch to their Christmas decorations. The site's user-friendly interface makes customizing these products straightforward and enjoyable. Where is Human Custom Store located? HumanCustom.com operates primarily as an online retailer, offering a direct-to-consumer model that ensures a wide variety of customizable products are just a click away. But the main US warehouse is in Detroit.

Website Navigation and User Interface

HumanCustom.com provides an intuitive and user-friendly interface, making it easy for customers to browse and select products. The website is well-organized, featuring clear categories such as "Best Sellers," "Christmas Gifts," "Recipients," and various types of products like phone cases, jewelry, and home decor items. Users can easily navigate these categories to find the products they want.

Is Humancustom a scam? No! The site offers a seamless customization process. Each product page contains detailed information about the item and the customization options available. Users can personalize their products with names, photos, or specific designs. The customization interface is straightforward, allowing customers to visualize their personalized products before placing an order.

However, it's important to note that user experiences with the website and ordering process can vary. Each Humancustom review indicates positive feelings about the product's quality and consistency. The website navigation and user interface of HumanCustom.com are thoughtfully designed for ease of use. The horizontal menu is convenient, allowing users to select products based on their ideas or requirements.

This feature is especially helpful for those looking for personalized items, as it categorizes products in a way that aligns with different personalization themes and occasions. Moreover, the website is enriched with many photographs and detailed descriptions, ensuring that users clearly understand what they are purchasing. This visual and descriptive clarity is a significant factor in enhancing the overall user experience on the site.

Pricing and Payment Methods

Is Human custom real? Yes! It offers a range of pricing for its customized products. The prices vary depending on the product type and the level of personalization required. For instance, personalized phone cases, sweatshirts, and ornaments have different price points from $5. While the website offers competitive pricing, it's worth noting that the final cost can increase with additional customization features.

Regarding payment methods, HumanCustom.com accepts various options for convenience. Customers can make payments using major credit cards, and the website sometimes offers Humancustom coupons for discounts on purchases, making it more affordable for those looking to buy personalized gifts.

The website also occasionally runs promotions and discounts, benefiting customers looking to save on their Human Custom order. Customers should watch the website for any ongoing promotions or discount codes to maximize their shopping experience.

In summary, while HumanCustom.com offers a user-friendly interface and a variety of payment options, customer experiences with product quality and service can vary. It's recommended that potential customers read through recent reviews and be aware of the product descriptions and customization options before making a purchase.

Production and Delivery Timelines

Is Humancustom reliable? Sure. HumanCustom.com's production and delivery timelines are designed to cater to the unique nature of personalized products. Once an order is placed, the production process begins. The delivery time primarily depends on the destination. On average, customers can expect standard shipping to take about 5 to 10 business days. It's important to note that delivery times may vary based on the product and location.

For international customers, shipping times can be longer, and customers should account for additional days for their items to clear customs. The exact time frame depends on the specific destination country. Human Custom reviews often provide insights into customers' experiences with shipping times, highlighting the accuracy of estimated delivery periods and the condition in which products arrive.

Additionally, the website mentions that free standard shipping is automatically applied to orders over $70, but this does not include items like Canvas, Poster, Metal Signs, or Doormats. For precise delivery details, customers can track their orders through the provided tracking number once the order is shipped. As you can see, the company provides friendly delivery conditions, so you are unlikely to be disappointed.

Customer Service and Support

HumanCustom.com offers robust customer service support. Customers can contact the team via email at [email protected], with support available Monday to Saturday, 9 AM-5 PM EST. The company assists with designing and ordering custom products and addressing any issues related to human customs returns.

The company seems receptive to customer feedback and strives to address any concerns. However, as with any retail operation, experiences may vary, and customers are encouraged to reach out directly for any specific needs or issues with their orders. The customer service at HumanCustom.com is geared towards assisting in designing, ordering, and receiving custom products.

Customers can reach the support team in one click. This service includes help with design choices, navigating the website, placing orders, and understanding the Human Custom returns policy. The return policy is particularly important for custom items, as these products are personalized and may have different return conditions than standard products. Humancustom reviews and complaints offer a window into the efficacy of their customer service, with many customers providing feedback on their support experiences, whether resolving issues or making adjustments to orders.

Security and Privacy Considerations

Is Humancustom safe? Yes. HumanCustom.com takes customer privacy and data protection seriously. They collect personal information such as name, address, and email as part of the purchase process. This information is also used for marketing purposes with customer consent. HumanCustom.com uses secure socket layer (SSL) technology for online transactions, ensuring that personal and credit card information is encrypted and secure.

They adhere to PCI-DSS requirements for secure handling of credit card information. The privacy policy also outlines how customers can withdraw consent and details on data handling by third-party services. Any changes to their privacy policy are updated on their website. When customers provide personal details for custom orders, the company ensures that this information is handled with the utmost care.

They employ robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of customers' personal information. Customers' feedback in Humancustom reviews often includes their experiences regarding data security and privacy, reflecting the company's commitment to protecting personal information. This aspect is critical, as personalized products often require sensitive data, and maintaining customer trust is paramount for such businesses.

Customer reviews

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(5.0)
I ordered sum phone cases they
by Pimentel

I ordered sum phone cases they turned out real nice they did a grate job I'll be ordering from them again soon

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(4.0)
I got a t-shrt with my
by Sandy

I got a t-shrt with my peps on it. Got it late after Easter. Not happy about that. But the t-shrt is nice tho.

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(2.0)
The lack of communication post
by Anonymous

The lack of communication post-payment is disappointing. After purchasing, there's no update on shipping or delivery. Compared to other online stores, I must say, this experience falls short.

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(3.0)
I ordered a phone case for
by Mary L

I ordered a phone case for my Pixel 6 with angel wings, but when it arrived, it was too big. Contacted support, got no response initially. Had to send another email to finally get a reply. They said I couldn't return it due to personalization, which was fine. They suggested getting a new one at a lower price, but the website only shows Google Pixel 6, not Pixel 6a. Unsure if I want to try again, as I spent good money on the case, and I'm hesitant about a repeat experience.

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(1.0)
I ordered a personalized grand-ma
by Anonymous

I ordered a personalized grand-ma sweatshirt and an iPhone case with my cat's details. The sweatshirt arrived, but the iPhone case was missing. Customer service advised patience, claiming it might still be delivered. After three weeks and two unreturned messages to customer service, my disappointment is significant.

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(1.0)
This sweatshirt falls short in every aspect.
by Tammy Weisman

This sweatshirt falls short in every aspect. The material is far from what one expects from a sweatshirt; it feels more like an iron-on disaster. The quality is abysmal, making it a regrettable purchase. It's nothing short of a disappointment, and the company should be ashamed for producing such a subpar product. Save your money and steer clear of this trash.

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(1.0)
The sweatshirt I purchased is of VERY poor
by Reba Reeves

The sweatshirt I purchased is of VERY poor quality and falls short of my expectations. The design, specifically the glitter heart, is disappointing and poorly executed. The overall product does not meet the standards I anticipated, leaving me dissatisfied with my purchase.

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(3.0)
My initial experience with Human
by Shawney

My initial experience with HumanCustom was a mix of positive and concerning aspects. The tote bag I ordered was impressive, but my purse had a misspelled name. However, they assured me a replacement. The delayed keychain and the pending handbag shipment left me uncertain about the company. My opinion hinges on the upcoming order and the timely resolution of the misspelled purse issue.

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(1.0)
The delivery time for my order was
by Elaine Miele

The delivery time for my order was excessively lengthy, and tracking it was an arduous task. Regrettably, I won't be making future purchases due to this experience. Furthermore, upon receiving the item, it was disappointingly smaller than anticipated, and the front was marred by an adhesive-covered sticker that proved challenging to remove. Overall, the entire process left much to be desired, and I'm hesitant to recommend the company based on my encounter.

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(4.0)
The sweatshirt boasts a pleasant
by Deena

The sweatshirt boasts a pleasant fabric, and the lettering stands out with vibrant clarity. Slightly regret not opting for a larger size, as the arms feel a tad snug, limiting layering possibilities with long sleeves. However, it remains comfortable when worn alone or with a t-shirt.

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(3.0)
My initial purchase of a tote bag
by Kimmy W

My initial purchase of a tote bag from Humancustom was fantastic – truly awesome. However, a hiccup arose with a misspelled name on the ordered purse. Despite their promise to replace it, the real test lies in the pending delivery of a keychain and the recent shipment of a handbag. My sentiments about Humancustom are yet uncertain, hinging on the upcoming order's arrival and the resolution of the purse issue. The outcome will determine my overall impression of the company.

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(5.0)
Impressed with the good
by Elaine

Impressed with the good quality of the shirts from this company! The fabric is soft, and the sizing is accurate. Surpassed my expectations. I'd confidently order custom products again without any hesitation. The speedy delivery, even during the bustling Christmas season, left me thoroughly satisfied.

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(1.0)
I placed an order at the beginning
by Kathy Pangl

I placed an order at the beginning of December and, unfortunately, have yet to receive my item. The prolonged delay has been frustrating, and the lack of communication from the company only adds to the disappointment. Timely shipping and better customer service are essential for a positive shopping experience.

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(4.0)
Ordered a product, impressed
by Beth Lafontaine

Ordered a product, impressed with its quality, but unfortunately, it was too big. Shipping was timely. However, upon initiating the return process, I was promised contact but haven't heard back after several days. Planning to reach out again, considering the busy holiday season.

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(5.0)
The products are truly exceptional
by Karen Tabor

The products are truly exceptional, boasting excellent quality, and the personalized touch adds the perfect finishing flair. Dealing with the company was an absolute delight – their friendly and helpful approach made my shopping experience memorable. Ordered a customized mug and it exceeded my expectations!

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(1.0)
I put in two orders,
by Patricia M

I put in two orders, one for this stick-on Christmas decor to wow my grandkids, but they goofed up without giving me a heads-up. Not cool. And then there's this phone cover I ordered, but it's playing dress-up with a phone smaller than mine. I even shot them two notifications about my phone type, and still, a no-go. Seriously? Can't deal with this mess anymore. Time to part ways with this company.

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(5.0)
Snagged myself a sweet phone
by Julianna

Snagged myself a sweet phone case with Nana, a snowman, and a snow woman representing yours truly. The best part? The names of all 16 grandkids in cute little hearts. Seriously, I'm head over heels for it. Snowmen and family love all on my phone – what's not to love?

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(1.0)
I need a little guidance here
by Michele Moore

I need a little guidance here. Just tell me how to reorder and drop a link so I can use that voucher you handed me. Instead, I'm left hanging in the wind. Hook me up with some clear instructions, please!

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(1.0)
I ordered a "In Loving Memory"
by Mike

I ordered a "In Loving Memory" sticker as a gift, but I never received an order number for this purchase. Despite the amount being deducted from my bank account, I couldn't contact customer service via phone, only through email. Unfortunately, I have not received any response to my emails. This has been an extremely frustrating customer experience, and I have not received the product or any support regarding my order.

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(1.0)
I've been waiting for six weeks
by Marsha Williams

I've been waiting for six weeks, and I still haven't received the item I ordered. I reached out to request a refund, but there has been no response to that either. Frustrated with the lack of communication and the delay in receiving my order, I'm now considering filing a claim.

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(3.0)
Mixed Feelings About Humancustom.com
by Samuel2X

I recently ordered from Humancustom.com after hearing a lot about it. The burning question for many is, "Is Humancustom.com legit?" From my experience, it seems so. The products arrived, and there was a variety of quality among them. I loved the phone case I got – the design was spot on! 🌟 However, I was slightly disappointed with the hoodie's material, as I expected a cozier feel. The indoor decor was decent but didn't exactly match the online pictures. 🖼️ The shipping process was smooth, and their tracking was on point. I just wish the product consistency matched their efficient delivery. In a nutshell, some items were a hit, while others were a miss. I'm on the fence about ordering again. 🤷‍♂️😐

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(4.0)
I rated this 4
by Terry B

I rated this 4 stars because the picture I sent wasn't printed on the shirt correctly - it looked like part of the head had been cut off. Apart from that, the picture looked good.

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(5.0)
The items I ordered
by Tom B

The items I ordered were delivered quickly and one arrived only a week later. I contacted the company about this delay and was amazed to find that their customer service was excellent. They responded quickly and provided me with all the necessary information. Highly recommend for their admirable communication and customer service.

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(5.0)
I recommend
by Alice F.

I ordered the Grandma Mom Heart Kids' Handprints Custom Names Mother's Day Gift Leather Pattern Phone case on June 12, 2023. It took a few weeks to arrive, but I must say, carrying my grandkids with me every day brings so much joy. They all live out of state, so having their handprints on my phone case means the world to me. The quality is great, and I love the design. It's such a special and meaningful gift. I cherish it dearly and would recommend Humancustom for their unique and personalized products.

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(1.0)
They got it all wrong
by Anonymous

I placed my order back in March, but it wasn't delivered until April, and to make matters worse, they got it all wrong. I tried reaching out to their customer service multiple times, and even after sending them photos of what I received, they couldn't seem to get my order right. It's been frustrating and time-consuming dealing with them, and after three incorrect shipments, I've decided to give up. I won't be dealing with Humancustom.com again, and I definitely wouldn't recommend them to anyone else either.

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FAQ
  1. Is humancustom.com a trustworthy website?

    Based on available information, it appears that humancustom.com is a credible and secure platform, with no indications of being a fraudulent website. Additionally, the reviews for humancustom.com are predominantly favorable, further reinforcing its trustworthiness.

  2. Where is the human custom store situated?

    The human custom store has its physical location in Detroit, Michigan, providing a local base for those who prefer in-person shopping experiences or pickups.

  3. How can one get in touch with humancustom.com?

    To contact humancustom.com, you have a couple of convenient options. You can give them a call at +1(409) 207-0222 or send them an email at [email protected]. Their dedicated customer support team is ready to assist you during their operating hours, which are from Monday to Saturday, 9 AM - 5 PM EST. Don't hesitate to reach out to them for any questions or concerns you might have; they'll be happy to help.

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