Reviews Summary

Genionkids.com has a 3.6 - star rating from 8 reviews, indicating a low level of customer satisfaction!

5 stars
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Rating (1.0)

About company

This brand understands that children have diverse learning styles and a natural inclination towards play. With a mission to simplify parenting, they have created kid-tested products that not only make learning more enjoyable but also promote physical activity. As parents themselves, they appreciate that shopping for educational products shouldn't overshadow the joy of parenting. Their aim is to be a trusted resource for families, providing solutions that enhance learning and memorable moments. They stand by parents, offering support and products designed to nurture children's growth and development while making the parenting journey more fulfilling.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2021.

According to other review platforms:

  • Trustpilot reviews give Genionkids.com a Average rating of 4.2.
  • MementoGeneral reviews assign a Average rating of 5.0 to Genionkids.com.

Customer reviews

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(1.0)
I had a terrible experience

I had a terrible experience with this company. I ordered 2 sets, but they arrived a month late, missing the trip I had planned for my kids. When I tried to return the items for a refund, they provided me with a suspicious address in China, even though the company is registered in Hong Kong and the parcel came from the UK. It's clear they're trying to dodge taxes and VAT. Then I sent the items back to the address provided by GENION KIDS, but UPS informed me that the address and recipient were fake. It's evident that GENION KIDS is a scam. I'm reporting this to trading standards to take appropriate action. Avoid this company at all costs!

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(5.0)
We're absolutely thrilled with our new desks

We're absolutely thrilled with our new desks! My sons express their gratitude daily, and my eldest no longer complains about back discomfort, which is a major win. Even I've used the desk with my laptop, and it functions seamlessly. Its lightweight design is perfect for travel. We haven't encountered any issues with parts coming loose; it's sturdy as long as you securely click the sections in place. Highly recommend!

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(3.0)
It's disappointing because for

It's disappointing because for a 7-year-old, it's not big enough for reading or writing, and it becomes shaky. I feel like I didn't get what I expected for the price I paid. Perhaps I should have gone for an adult-sized one. Unfortunately, I threw out the box, so I'm not even sure if I can get a refund.

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(4.0)
I got the table for myself,

I got the table for myself, mainly for books in bed. It's good! Can change positions easily, holds books of different weights. Like the tabs. Getting the teens to try it. Top comes off easily if not moved from base or upright. Ordering was simple, arrived fairly fast, no tracking though.

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(1.0)
Ordered 2 sets, took a month to

Ordered 2 sets, took a month to arrive, too late for my kids' trip. Asked for a refund, got a Chinese return address with a fake name. Company's from Hong Kong, parcel from UK, but they want returns in China. Avoid these tax dodgers!

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(5.0)
My teenage son with special needs uses the Genion

My teenage son with special needs uses the Genion with his school iPad for his work. I like that he now looks straight ahead instead of down at his iPad. This also helps his posture improve.

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(5.0)
The whole process was simple

The whole process was simple and the tracking was up to date. The product is exactly as they show it, really nice and perfect for the purpose. Good value for money.

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(5.0)
This company rocks for kids!

This company rocks for kids! They use it for all kinds of stuff like reading and iPads. Only thing, a heavier base choice would be great.

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