Reviews Summary

HelixSleep.com has a 4.0 - star rating from 3 reviews, indicating a high level of customer satisfaction!

5 stars
2 Reviews
4 stars
0 Reviews
3 stars
0 Reviews
2 stars
1 review
1 stars
0 Reviews
Rating (1.0)

About company

Helix prioritizes personalized sleep experiences with mattresses designed for individual sleep styles. Their innovative Sleep Quiz guides customers to find the perfect match, ensuring tailored comfort. Enjoy the convenience of free shipping and a risk-free 100-night sleep trial, allowing ample time to experience the benefits firsthand. Helix's commitment to customer satisfaction underscores their dedication to delivering quality sleep solutions. With Helix, customers can embark on a journey to better sleep, starting with a mattress uniquely suited to their needs.

Key Details:

  • Location: The company is headquartered in Glendale, United States.
  • Founders: HelixSleep.com was founded by Jerry Lin, Kristian von Rickenbach, Adam Tishman.
  • Foundation Date: The company was established in the year 2015.

Customer reviews

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(5.0)
I've had the helix sunset for 3 months
by L Madore

I've had the helix sunset for 3 months and I'm really happy with it. I took the sleep quiz and got the suggested model. After suffering from hip and shoulder pain for years, I had my first pain-free night on the Helix and still do. At first, the mattress was a bit firmer than expected, so they sent me a free mattress toper, which adds just the right amount of "squish" for a perfect night's sleep. If you want to reach customer service, it's nearly impossible by phone. The best way is through their online chat. I highly suggest this mattress and the company that makes them in the USA!

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(5.0)
The Helix Sunset mattress has been my choice for 3
by Madore

The Helix Sunset mattress has been my choice for 3 months now and I'm really pleased with it. I did their sleep quiz and got the one they suggested. After years of pain in my hips and shoulders, I finally slept without any pain on my Helix. The mattress was a bit harder than I expected at first, but they sent me a free mattress topper that added just the right amount of "squish" for a perfect night's sleep. If you need to reach customer service, calling is nearly impossible, but their online chat works well. I recommend this mattress and the company that makes them in the USA!

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
(2.0)
I got a Helix Plus bed and added the 10
by Den

I got a Helix Plus bed and added the 10 year warantee after a rep said I'm covered for any problems. The bed broke in a year. Moving it made the foam sink to the bottom, so I had to unzip and fix it. The outer springs separated from the inner ones. They said my warranty's void 'cause I unzipped it, but there were no warnings when I bought it. No labels either. Customer service was rude and unhelpful.

Own this company? Claim & Respond Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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